Please respond to this year's International Library Automation Survey conducted through Library Technology Guides. The survey measures the levels of satisfaction that libraries have in their strategic technology products and their perceptions of the quality of service and support that they receive. The results of this survey provide valuable information to libraries as they formulate technology strategies and to vendors as they refine their support services and product development.
The reports summarizing the findings last year's survey, including data from all previous editions, is available:
I am now collecting responses for the 2018 edition of the survey. Please take this opportunity to register the perceptions of the library automation system used in your library, its vendor, and the quality of support delivered. The survey also probes at considerations for migrating to new systems, involvement in discovery products, and the level of interest in open source ILS. While the numeric rating scales support the statistical results of the study, the comments offered also provide interesting insights into the current state of library automation satisfaction.
Note: If you have responded to previous editions of the survey, please give your responses again this year. By responding to the survey each year, you help identify long-term trends in the changing perceptions of these companies and products.
As with the previous versions of the survey, only one response per library is allowed and any individual can respond only for one library. These restrictions ensure that no single organization or individual can skew the statistics. While all the individuals that work in a library may have their own opinions, please respond to the extent that you can from the general experiences of your library.
The survey links each response to the listing for a library in the libraries.org directory. This connection provides the ability to correlate responses with the extensive library demographic data in libraries.org.
When viewing the entry for your library in lib-web-cats, please check for any incomplete or inaccurate information and let me know of any needed changes.
If your library isn't listed in libraries.org, please submit its information.