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EBSCO Information Services

Connect to the EBSCO Information Services Web site

10 Estes Street
Ipswich, Massachusetts 01938
United States
Toll free: 800) 653-2726
Fax: 978) 356-6565
Web site: http://www.ebsco.com/
Email: information@ebsco.com


Board of Directors

  • J.T. Stephens -- Chairman, EBSCO Industries
  • F. Dixon Brooke -- President, EBSCO Industries
  • Tim Collins -- President and Chief Executive Officer, EBSCO Industries

Executives

  • Sam Brooks -- Executive Vice President – Marketing, Sales, Publisher Relations and Strategic Partnerships
  • Michael Gorrell -- Executive Vice President of Technology, Chief Information Officer
  • Mark Herrick -- Senior Vice President of Business Development
  • Doug Jenkins -- Chief Information Officer and Senior Vice President of EBSCO Information Services
  • Stratton Lloyd -- Executive Vice President of Product Management and Customer Satisfaction
  • Scott Bernier -- Senior Vice President of Marketing
  • Allen Powell -- President, EBSCO Subscription Services Division
  • Tracy Housch -- Vice President and General Manager of the Title Information Department
  • Sid McNeal -- Executive Vice President and General Manager of EBSCO International
  • Mike Drake -- Vice President, Customer Satisfaction
  • Tamir Borensztajn -- Vice President of SaaS Strategy
  • Ron Burns -- Vice President of Global Software Services
  • Neil Block -- Vice President of Discovery Innovation, Academic Libraries
  • Kathleen McEvoy -- Vice President of Communications
  • Gar Sydnor -- Vice President of Discovery Innovation, Public Libraries and K-12 Schools
  • Oliver Pesch -- Chief Strategist

Company Ownership

EBSCO is privately owned by the J.T. Stevenson family.


Library automation systems

EBSCO Information Services offers the following Integrated Library Systems:

A total of 0 library facilities included in libraries.org use an ILS provided by EBSCO Information Services.

EBSCO Information Services offers an OpenURL Link Resolver:

  • LinkSource used in 88 libraries, 104 facilities in libraries.org)

Corporate Chronology

Feb 20, 2015   EBSCO acquires of YBP Library Services from Baker &Taylor..
Jun 30, 2013   EBSCO Publishing and EBSCO Information Services consolidate into single company operating as EBSCO Information Services.
Jun 25, 2013   EBSCO Information Services joins Kuali Foundation as a commercial affiliate.
Jan 2012   EBSCO begins merging EBSCOhost and EBSCONET platforms.
Jun 2, 2011   EBSCO Publishing acquires The H.W. Wilson Company.
Mar 17, 2010   OCLC sells NetLibrary to EBSCO Publishing for $7,867,200.
Mar 17, 2010   EBSCO Publishing acquires the NetLibrary Division from OCLC.
Jan 15, 2010   EBSCO Information Services announced EBSCONET ERM Essentials electronic resource management system.
Jan 5, 2010   EBSCO Publishing releases EBSCO Discovery Service.
Jun 9, 2009   EBSCO Publishing releases EBSCOhost Integrated Search.
May 30, 2008   EBSCO Information Services acquires Minerva Wissenschaftliche Buchhandlun from Springer-Verlag.
Sep 24, 2003   EBSCO Publishing acquires Whitston Publishing Company.
May 14, 2003   EBSCO Information releases A-to-Z Service.
Jan 24, 2003   EBSCO acquires operations of RoweCom Worldwide.
Jan 2003   EBSCO launches LinkSource link resolver service.
1999   EBSCO acquires NoveList from CARL.
Dec 1998   EBSCO Document Services ceases operations.
Feb 1, 1998   EBSCO Industries acquires Network Support Inc. and renames Company Relais International.
1995   EBSCO Information Services formed.
Sep 1994   EBSCOhost launched.
Mar 1994   EBSCO acquires Dynamic Information.
1992   EBSCO acquires Hill Library and Information Services of New Zealand.
1986   EBSCO acquires Popular Magazine Review and Horizon Information Systems to form EBSCO Publishing.
1985   Horizon Information Systems founded by Dan Tonkery.
1984   Popular Magazine Review founded by Gerald Seaman and Tim Collins.
1963   Library Subscription Service Office opened in Boston.
1958   EBSCO Industries, Inc. established.
1944   Military Services Company founded by Elton B. Stephens and Alys Robinson Stephens.

Selected Articles from Library Technology Guides

The following are a sample of articles related to the major events in the corporate history of EBSCO Information Services, or you can view all articles related to the company from Library Technology Guides.

(May 22, 2013). EBSCO Publishing and EBSCO Information Services merge

EBSCO Industries, Inc. announces the EBSCO Information Services and EBSCO Publishing businesses will merge on July 1, 2013 and will operate as a single business under the name EBSCO Information Services. Tim Collins, a 26-year EBSCO veteran and previously President of EBSCO Publishing, will serve as President of the combined entity.


Breeding, Marshall, Smart Libraries Newsletter (August 2012). EBSCO Discovery Service Extends Options through New Partnerships

In recent weeks, EBSCO has announced a number of partnerships that potentially extend the reach of EBSCO Discovery Service. This product has become well established as one of the major indexbased library resource discovery services, along with Summon from Serials Solutions, Primo and Primo Central from Ex Libris, and OCLC's WorldCat Local. These products compete vigorously to offer the broadest coverage of the resources in library collections, the strongest features for search and retrieval, and for the most flexibility and interoperability with other applications within a library's technical infrastructure.


Breeding, Marshall, Smart Libraries Newsletter (July 2012). EBSCO Releases EBSCO Discovery Service API

EBSCO Publishing has improved the extensibility and interoperability of its EBSCO Discovery Service (EDS) through the release of a new Application Programming Interface, or API, compatible with current technology practices and with popular discovery interfaces such as VuFind. This move brings EDS, which already competed well on the power of its search technology and the breadth of its index, into an even stronger position relative to other discovery services, such as Summon and Primo Central, which have previously released APIs.


(June 5, 2012). New EBSCO Discovery Service API makes it easier for libraries to create a custom discovery solution

EBSCO Publishing continues its commitment to performance and stability with the release of EBSCO Discovery Service API, representing the new standard for comprehensive content and an array of intricate software features and functionality. EBSCO Discovery Service API enables libraries to use their own portals or website applications for a discovery user interface while making the most of their discovery solution by connecting researchers to the superior content and enhanced search features available from EBSCO Discovery Service.


Breeding, Marshall, Smart Libraries Newsletter (March 2012). EBSCO Consolidates its Platforms

EBSCO has announced that it will begin merging all of these services into the EBSCO Discovery Services. The consolidation of these tools will not only provide opportunities for more seamless behind-the-scenes integration of the linking and discovery environments, but it will also allow libraries to manage both product families through a single administrative tool.


(January 20, 2012). EBSCO Discovery Service integrating EBSCO A-to-Z and LinkSource

EBSCO Discovery Service is set to benefit from the formal merging of EBSCO A-to-Z and LinkSource into EBSCO’s overall discovery solution. The two resources, which are relied upon by thousands of universities and other institutions around the globe, will become an integrated part of EBSCO Discovery Service. The EDS technology and service teams will work to provide additional value for EDS customers via a seamless integration of the services with EBSCO Discovery Service.


(June 2, 2011). EBSCO Publishing and The H.W. Wilson Company make joint announcement of merger agreement

EBSCO Publishing and The H.W. Wilson Company have merged in what is being viewed by the companies as an ideal match. This combination of organizations will allow the strengths of each to benefit existing and forthcoming products and services. Libraries using products from either company will benefit as improvements are made to the respective resources. The Wilson controlled vocabularies will be integrated into EBSCO’s controlled vocabularies, resulting in improved subject indexing for EBSCO databases. The EBSCOhost platform will be enhanced to take advantage of this indexing in its search and relevancy ranking algorithms. All Wilson indexing, abstracts and full text will be fully searchable via EBSCO Discovery Service for subscribers of Wilson databases. The addition of Wilson’s robust abstract/index records and unique full text will strengthen EBSCO Discovery Service.


(January 7, 2011). New service from EBSCO Publishing allows libraries to use EBSCOhost as the front end of their online catalog

EBSCO Publishing is leveraging its expertise in loading and enriching data along with the popularity of the EBSCOhost interface to enable public libraries to use EBSCOhost as the front end of their online catalogs. Loading catalog records on EBSCOhost® allows public libraries to provide public library patrons with a better user experience using the features and functionality of EBSCOhost.


(January 15, 2010). EBSCO Releases ERM Essentials for E-Resource Management

EBSCO announced EBSCONET ERM Essentials, an electronic resource management system that features unprecedented auto-population of holdings and data, making it the most effective ERM solution available. EBSCO provides all the features one would expect from a comprehensive ERM system in a single, centralized source where data is readily available for complete e-collections management, including key services like simple searching and browsing of the library’s e-collection and orders, workflow management via reminders and tasks, management of trials and renewals, and the ability to gather data for analyzing and evaluating holdings. EBSCONET ERM Essentials integrates with EBSCO’s subscription management tools and services.


(January 5, 2010). EBSCO Publishing releases EBSCO Discovery Service: access print and electronic content from a single search box

EBSCO Discovery Service creates a unified, customized index of an institution’s information resources, and provides access via a single search box. Metadata is harvested from both internal (library) and external (vendors) sources creating a pre-indexed service of unprecedented size and speed. The service is indexed directly on EBSCO servers allowing for exceptionally fast search response times. Users are also able to leverage the familiar powerful features of the EBSCOhost user experience. EDS provides everything the researcher needs in one place—a single interface for discovery of a library’s entire collection and powerful features that heighten the research experience.


Breeding, Marshall, Smart Libraries Newsletter (September 2009). EBSCO sets strategy for discovery

In the rapidly moving world of discovery products, EBSCO Publishing has developed a series of products and partnerships that make it a strong competitor. A longstanding provider of aggregated article databases and other information products, EBSCO has extended its strategic product suite into the arena of broader discovery services. In recent months, the company has announced a number of partnerships for content and extensions to its technology platform related to this new suite of products and services.


(April 21, 2009). EBSCO Discovery Service: New Resource Will Provide Users with the Definitive Starting Point for Research

EBSCO is announcing the creation of a new discovery layer designed to be the most comprehensive online research service in the industry. This new system will harvest metadata from internal and external sources, creating a centralized pre-indexed service of unprecedented size and speed. EBSCO Discovery Service will provide libraries with a single, simple entry point for research and launch users into the entire array of a library’s collection. The new service is expected by the end of the calendar year.


Carroll, Jennifer; Ginann, Katy, Seriels Review (2007). SR Visits: EBSCO Publishing

EBSCO Publishing is an innovative company that has its roots in paper publishing. It now produces hundreds of online resources in a state-of-the-art facility located along the banks of the Ipswich River in Massachusetts. Considerable work occurs behind the scenes in Ipswich (and around the world) to produce the online databases in EBSCOhost that appear to the user at the click of a mouse. Jennifer Carroll toured the headquarters in Ipswich to learn about the processes that make these valuable resources available. Serials Review 2007; 33:145–148. © 2007 Elsevier Inc. All right reserved.


(December 2, 2003). EBSCO finalizing integration of RoweCom acquisition

EBSCO Industries, Inc. reported it is in the final stages of fully integrating the RoweCom acquisition. This includes RoweCom U.S., Canada and Australia as well as RoweCom Europe.


(September 24, 2003). EBSCO acquires Whitston Publishing Company

EBSCO Publishing announced the acquisition of Whitston Publishing Company, Inc., a well-respected publisher of reference works for academic and public libraries since 1969. Whitston's flagship database, the American Humanities Index has been available through the popular EBSCOhost online research service since January 2003.


(May 14, 2003). EBSCO Releases A-to-Z Service; Saves Time, Increases Use of E-Resources

EBSCO's new A-to-Z service is now available. The service not only helps librarians keep track of the titles in their electronic resources but also makes it easier for patrons to find titles. A-to-Z collects into one easy-to-browse gateway listing the titles to which a library's patrons have full text access, whether they are included in publisher packages, are stand-alone e-journals or are found in many different databases. Even print titles from a library's collection can be included in this customized service.


(January 24, 2003). EBSCO to acquire operations of RoweCom worldwide

RoweCom, Inc., doing business as RoweCom, Faxon or divine Information Services announced the signing of a non-binding letter of intent with EBSCO Industries, Inc., the global leader for the delivery of integrated information systems and services, for the proposed purchase of the RoweCom worldwide subscription agent business. The proposed transaction was also endorsed by the steering committee of the ad-hoc group of publishers and library customers of RoweCom. The committee, including the publisher members the American Institute of Physics, the Association of Learned & Professional Society Publishers, Elsevier, Oxford University Press and Wiley, will endeavor to expand the group of publishers supporting this transaction as they believe the contemplated agreement is a significant step forward for customers and publishers.



EBSCO Information Services News

Tuesday Jun 19, 2018

All 610 Press Releases from EBSCO Information Services

10 most recent items:


June 5, 2018. EBSCO Information Services and the Five Colleges Consortium announce EBSCO FOLIO beta partnership. EBSCO Information Services and the Five Colleges Consortium have agreed to an EBSCO FOLIO Beta Partnership. The consortium includes Amherst College, Hampshire College, Mount Holyoke College, Smith College and the University of Massachusetts Amherst. These institutions will leverage the FOLIO Library Services Platform in a variety of institutional scenarios. <<more>>


May 11, 2018. EBSCO Information Services and the American Library Association award seven scholarships for Librarians to attend the 2018 ALA Annual Conference. In partnership with the American Library Association (ALA), EBSCO Information Services (EBSCO) has awarded seven librarians with $1,000 scholarships to attend the 2018 ALA Annual Conference. Scholarships aim to defray the cost of travel and other expenses, helping librarians to take advantage of the conference’s professional development and networking opportunities. <<more>>


May 7, 2018. EBSCO Information Services announces four winners for the second round of the EBSCO FOLIO Innovation Challenge. EBSCO Information Service is providing grants to four academic libraries as part of the EBSCO FOLIO Innovation Challenge. The grant program is awarding up to $100,000 in grants to libraries to develop innovative technology solutions that address the challenges academic libraries face. The second round’s winning proposals came from the University of Alabama, the University of Illinois-Urbana Champaign, the Johns Hopkins University and Lehigh University. <<more>>


May 3, 2018. EBSCO Health introduces patient decision aids product — Option Grid. EBSCO Health announced the launch of a shared decision making product, Option Grid decision aids. The Option Grid concept was originally created by Professors Glyn Elwyn and Marie-Anne Durand in 2010 and supported by work and research done at Dartmouth College. EBSCO Health is working with Professors Elwyn and Durand to deliver a product that is accessible and, powered by DynaMed Plus, always aligned with the most recent evidence. <<more>>


April 12, 2018. FOLIO library services platform to benefit from services agreement between EBSCO Information Services and Infoestratégica Latina. A new relationship between EBSCO Information Services and Infoestratégica Latina is designed to ensure that libraries adopting the FOLIO Library Services Platform will be able to rely on hosting and services support. The agreement secures Infoestrategica’s pledge to provide FOLIO application and support services backed by EBSCO hosting technology and data services. <<more>>


April 9, 2018. Open Dissertations project from EBSCO Information Services goes live. OpenDissertations.org, the project from EBSCO Information Services and BiblioLabs, has gone live. More than 800,000 Electronic Theses and Dissertations (ETD) are now available for public search and discovery, with more than one million expected by June. <<more>>


March 22, 2018. GALILEO to provide users with federated single sign-on access in new agreement with EBSCO Information Services and OpenAthens. The GALILEO consortium is making the research experience easier for their library users by implementing federated single sign-on access, enabling end users to sign-on once into any resource from the site or within Discovery. GALILEO has entered into a five-year agreement with EBSCO Information Services and OpenAthens providing single sign-on software that allows the end user to move from resource to resource without re-entering their credentials. The software delivers all of GALILEO’s library resources to its 10 million users by simply having them sign in via a single login. <<more>>


March 12, 2018. Changes in store for leadership at NoveList: reorganization signals consistency of leadership and a continued focus on libraries. NoveList, a division of EBSCO Information Services, announces the retirement of NoveList Co-Founders Duncan Smith and Roger Rohweder. During their tenure with NoveList, Smith and Rohweder have helped empower librarians and connect communities through the readers’ advisory solution. Danielle Borasky has accepted the position of Vice President and will take on leadership of NoveList. <<more>>


March 5, 2018. EBSCO Information Services to release DRM-Free E-Books to expand e-book options for libraries and improve end-user experience. EBSCO Information Services continues its commitment to providing libraries and their patrons with access to high-quality e-book content by making more than 70,000 EBSCO eBooks Digital Rights Management free. The DRM-free initiative reinforces EBSCO’s commitment to working with publishers to increase e-book options for libraries. <<more>>


March 1, 2018. EBSCO Information Services launches redesigned LearningExpress platform. Libraries and institutions that subscribe to the LearningExpress platforms from EBSCO Information Services can now offer users and patrons faster, streamlined access to content with an updated LearningExpress platform. The release features an improved user experience and enables simultaneous access to multiple LearningExpress products using one login email address. <<more>>