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EBSCO Information Services

Connect to the EBSCO Information Services Web site

10 Estes Street
Ipswich, Massachusetts 01938
United States
Toll free: 800) 653-2726
Fax: 978) 356-6565
Web site: http://www.ebsco.com/
Email: information@ebsco.com


Board of Directors

  • J.T. Stephens -- Chairman, EBSCO Industries
  • F. Dixon Brooke -- President, EBSCO Industries
  • Tim Collins -- President and Chief Executive Officer, EBSCO Industries

Executives

  • Sam Brooks -- Executive Vice President – Marketing, Sales, Publisher Relations and Strategic Partnerships
  • Michael Gorrell -- Executive Vice President of Technology, Chief Information Officer
  • Mark Herrick -- Senior Vice President of Business Development
  • Doug Jenkins -- Chief Information Officer and Senior Vice President of EBSCO Information Services
  • Stratton Lloyd -- Executive Vice President of Product Management and Customer Satisfaction
  • Scott Bernier -- Senior Vice President of Marketing
  • Allen Powell -- President, EBSCO Subscription Services Division
  • Tracy Housch -- Vice President and General Manager of the Title Information Department
  • Sid McNeal -- Executive Vice President and General Manager of EBSCO International
  • Mike Drake -- Vice President, Customer Satisfaction
  • Tamir Borensztajn -- Vice President of Discovery Strategy
  • Ron Burns -- Vice President of Global Software Services
  • Neil Block -- Vice President of Discovery Innovation, Academic Libraries
  • Kathleen McEvoy -- Vice President of Communications
  • Gar Sydnor -- Vice President of Discovery Innovation, Public Libraries and K-12 Schools
  • Oliver Pesch -- Chief Strategist

Company Ownership

EBSCO is privately owned by the J.T. Stevenson family.


Library automation systems

EBSCO Information Services offers the following Integrated Library Systems:

A total of 0 library facilities included in libraries.org use an ILS provided by EBSCO Information Services.

EBSCO Information Services offers an OpenURL Link Resolver:

  • LinkSource used in 95 libraries, 113 facilities in libraries.org)

Corporate Chronology

Feb 20, 2015   EBSCO acquires of YBP Library Services from Baker &Taylor..
Jun 30, 2013   EBSCO Publishing and EBSCO Information Services consolidate into single company operating as EBSCO Information Services.
Jun 25, 2013   EBSCO Information Services joins Kuali Foundation as a commercial affiliate.
Jan 2012   EBSCO begins merging EBSCOhost and EBSCONET platforms.
Jun 2, 2011   EBSCO Publishing acquires The H.W. Wilson Company.
Mar 17, 2010   OCLC sells NetLibrary to EBSCO Publishing for $7,867,200.
Mar 17, 2010   EBSCO Publishing acquires the NetLibrary Division from OCLC.
Jan 15, 2010   EBSCO Information Services announced EBSCONET ERM Essentials electronic resource management system.
Jan 5, 2010   EBSCO Publishing releases EBSCO Discovery Service.
Jun 9, 2009   EBSCO Publishing releases EBSCOhost Integrated Search.
May 30, 2008   EBSCO Information Services acquires Minerva Wissenschaftliche Buchhandlun from Springer-Verlag.
Sep 24, 2003   EBSCO Publishing acquires Whitston Publishing Company.
May 14, 2003   EBSCO Information releases A-to-Z Service.
Jan 24, 2003   EBSCO acquires operations of RoweCom Worldwide.
Jan 2003   EBSCO launches LinkSource link resolver service.
1999   EBSCO acquires NoveList from CARL.
Dec 1998   EBSCO Document Services ceases operations.
Feb 1, 1998   EBSCO Industries acquires Network Support Inc. and renames Company Relais International.
1995   EBSCO Information Services formed.
Sep 1994   EBSCOhost launched.
Mar 1994   EBSCO acquires Dynamic Information.
1992   EBSCO acquires Hill Library and Information Services of New Zealand.
1986   EBSCO acquires Popular Magazine Review and Horizon Information Systems to form EBSCO Publishing.
1985   Horizon Information Systems founded by Dan Tonkery.
1984   Popular Magazine Review founded by Gerald Seaman and Tim Collins.
1963   Library Subscription Service Office opened in Boston.
1958   EBSCO Industries, Inc. established.
1944   Military Services Company founded by Elton B. Stephens and Alys Robinson Stephens.

Selected Articles from Library Technology Guides

The following are a sample of articles related to the major events in the corporate history of EBSCO Information Services, or you can view all articles related to the company from Library Technology Guides.

(May 22, 2013). EBSCO Publishing and EBSCO Information Services merge

EBSCO Industries, Inc. announces the EBSCO Information Services and EBSCO Publishing businesses will merge on July 1, 2013 and will operate as a single business under the name EBSCO Information Services. Tim Collins, a 26-year EBSCO veteran and previously President of EBSCO Publishing, will serve as President of the combined entity.


Breeding, Marshall, Smart Libraries Newsletter (August 2012). EBSCO Discovery Service Extends Options through New Partnerships

In recent weeks, EBSCO has announced a number of partnerships that potentially extend the reach of EBSCO Discovery Service. This product has become well established as one of the major indexbased library resource discovery services, along with Summon from Serials Solutions, Primo and Primo Central from Ex Libris, and OCLC's WorldCat Local. These products compete vigorously to offer the broadest coverage of the resources in library collections, the strongest features for search and retrieval, and for the most flexibility and interoperability with other applications within a library's technical infrastructure.


Breeding, Marshall, Smart Libraries Newsletter (July 2012). EBSCO Releases EBSCO Discovery Service API

EBSCO Publishing has improved the extensibility and interoperability of its EBSCO Discovery Service (EDS) through the release of a new Application Programming Interface, or API, compatible with current technology practices and with popular discovery interfaces such as VuFind. This move brings EDS, which already competed well on the power of its search technology and the breadth of its index, into an even stronger position relative to other discovery services, such as Summon and Primo Central, which have previously released APIs.


(June 5, 2012). New EBSCO Discovery Service API makes it easier for libraries to create a custom discovery solution

EBSCO Publishing continues its commitment to performance and stability with the release of EBSCO Discovery Service API, representing the new standard for comprehensive content and an array of intricate software features and functionality. EBSCO Discovery Service API enables libraries to use their own portals or website applications for a discovery user interface while making the most of their discovery solution by connecting researchers to the superior content and enhanced search features available from EBSCO Discovery Service.


Breeding, Marshall, Smart Libraries Newsletter (March 2012). EBSCO Consolidates its Platforms

EBSCO has announced that it will begin merging all of these services into the EBSCO Discovery Services. The consolidation of these tools will not only provide opportunities for more seamless behind-the-scenes integration of the linking and discovery environments, but it will also allow libraries to manage both product families through a single administrative tool.


(January 20, 2012). EBSCO Discovery Service integrating EBSCO A-to-Z and LinkSource

EBSCO Discovery Service is set to benefit from the formal merging of EBSCO A-to-Z and LinkSource into EBSCO’s overall discovery solution. The two resources, which are relied upon by thousands of universities and other institutions around the globe, will become an integrated part of EBSCO Discovery Service. The EDS technology and service teams will work to provide additional value for EDS customers via a seamless integration of the services with EBSCO Discovery Service.


(June 2, 2011). EBSCO Publishing and The H.W. Wilson Company make joint announcement of merger agreement

EBSCO Publishing and The H.W. Wilson Company have merged in what is being viewed by the companies as an ideal match. This combination of organizations will allow the strengths of each to benefit existing and forthcoming products and services. Libraries using products from either company will benefit as improvements are made to the respective resources. The Wilson controlled vocabularies will be integrated into EBSCO’s controlled vocabularies, resulting in improved subject indexing for EBSCO databases. The EBSCOhost platform will be enhanced to take advantage of this indexing in its search and relevancy ranking algorithms. All Wilson indexing, abstracts and full text will be fully searchable via EBSCO Discovery Service for subscribers of Wilson databases. The addition of Wilson’s robust abstract/index records and unique full text will strengthen EBSCO Discovery Service.


(January 7, 2011). New service from EBSCO Publishing allows libraries to use EBSCOhost as the front end of their online catalog

EBSCO Publishing is leveraging its expertise in loading and enriching data along with the popularity of the EBSCOhost interface to enable public libraries to use EBSCOhost as the front end of their online catalogs. Loading catalog records on EBSCOhost® allows public libraries to provide public library patrons with a better user experience using the features and functionality of EBSCOhost.


(January 15, 2010). EBSCO Releases ERM Essentials for E-Resource Management

EBSCO announced EBSCONET ERM Essentials, an electronic resource management system that features unprecedented auto-population of holdings and data, making it the most effective ERM solution available. EBSCO provides all the features one would expect from a comprehensive ERM system in a single, centralized source where data is readily available for complete e-collections management, including key services like simple searching and browsing of the library’s e-collection and orders, workflow management via reminders and tasks, management of trials and renewals, and the ability to gather data for analyzing and evaluating holdings. EBSCONET ERM Essentials integrates with EBSCO’s subscription management tools and services.


(January 5, 2010). EBSCO Publishing releases EBSCO Discovery Service: access print and electronic content from a single search box

EBSCO Discovery Service creates a unified, customized index of an institution’s information resources, and provides access via a single search box. Metadata is harvested from both internal (library) and external (vendors) sources creating a pre-indexed service of unprecedented size and speed. The service is indexed directly on EBSCO servers allowing for exceptionally fast search response times. Users are also able to leverage the familiar powerful features of the EBSCOhost user experience. EDS provides everything the researcher needs in one place—a single interface for discovery of a library’s entire collection and powerful features that heighten the research experience.


Breeding, Marshall, Smart Libraries Newsletter (September 2009). EBSCO sets strategy for discovery

In the rapidly moving world of discovery products, EBSCO Publishing has developed a series of products and partnerships that make it a strong competitor. A longstanding provider of aggregated article databases and other information products, EBSCO has extended its strategic product suite into the arena of broader discovery services. In recent months, the company has announced a number of partnerships for content and extensions to its technology platform related to this new suite of products and services.


(April 21, 2009). EBSCO Discovery Service: New Resource Will Provide Users with the Definitive Starting Point for Research

EBSCO is announcing the creation of a new discovery layer designed to be the most comprehensive online research service in the industry. This new system will harvest metadata from internal and external sources, creating a centralized pre-indexed service of unprecedented size and speed. EBSCO Discovery Service will provide libraries with a single, simple entry point for research and launch users into the entire array of a library’s collection. The new service is expected by the end of the calendar year.


Carroll, Jennifer; Ginann, Katy, Seriels Review (2007). SR Visits: EBSCO Publishing

EBSCO Publishing is an innovative company that has its roots in paper publishing. It now produces hundreds of online resources in a state-of-the-art facility located along the banks of the Ipswich River in Massachusetts. Considerable work occurs behind the scenes in Ipswich (and around the world) to produce the online databases in EBSCOhost that appear to the user at the click of a mouse. Jennifer Carroll toured the headquarters in Ipswich to learn about the processes that make these valuable resources available. Serials Review 2007; 33:145–148. © 2007 Elsevier Inc. All right reserved.


(December 2, 2003). EBSCO finalizing integration of RoweCom acquisition

EBSCO Industries, Inc. reported it is in the final stages of fully integrating the RoweCom acquisition. This includes RoweCom U.S., Canada and Australia as well as RoweCom Europe.


(September 24, 2003). EBSCO acquires Whitston Publishing Company

EBSCO Publishing announced the acquisition of Whitston Publishing Company, Inc., a well-respected publisher of reference works for academic and public libraries since 1969. Whitston's flagship database, the American Humanities Index has been available through the popular EBSCOhost online research service since January 2003.


(May 14, 2003). EBSCO Releases A-to-Z Service; Saves Time, Increases Use of E-Resources

EBSCO's new A-to-Z service is now available. The service not only helps librarians keep track of the titles in their electronic resources but also makes it easier for patrons to find titles. A-to-Z collects into one easy-to-browse gateway listing the titles to which a library's patrons have full text access, whether they are included in publisher packages, are stand-alone e-journals or are found in many different databases. Even print titles from a library's collection can be included in this customized service.


(January 24, 2003). EBSCO to Acquire Operations of RoweCom Worldwide

RoweCom, Inc., doing business as RoweCom, Faxon or divine Information Services announced the signing of a non-binding letter of intent with EBSCO Industries, Inc., the global leader for the delivery of integrated information systems and services, for the proposed purchase of the RoweCom worldwide subscription agent business. The proposed transaction was also endorsed by the steering committee of the ad-hoc group of publishers and library customers of RoweCom. The committee, including the publisher members the American Institute of Physics, the Association of Learned & Professional Society Publishers, Elsevier, Oxford University Press and Wiley, will endeavor to expand the group of publishers supporting this transaction as they believe the contemplated agreement is a significant step forward for customers and publishers.



EBSCO Information Services News

Sunday Jan 22, 2017

All 551 Press Releases from EBSCO Information Services

10 most recent items:


January 20, 2017. EBSCO Information Services open EBSCO Solar grant for 2017. EBSCO Information Services has renewed its commitment to helping libraries "go green" by bringing back an expanded version of its EBSCO Solar grant program for 2017. As part of the EBSCO Solar initiative, EBSCO is currently soliciting grant applications to help libraries fund solar installations. EBSCO is making two $100,000 grants available to bidders that will allow the winning libraries to reduce their utilities expenditures and install a solar array at their institution. <<more>>


January 18, 2017. EBSCO Information Services and Stacks Inc. Accepting Entries for Public Library Website Makeover Award. EBSCO Information Services and Stacks Inc are now accepting applications for the inaugural Stacks Public Library Website Makeover Award. One winner will receive a free three-year library website makeover as well as up to $1,000 in travel expenses to attend the 2017 ALA Annual Conference in Chicago. Entries must be received by April 3, 2017. <<more>>


January 11, 2017. EBSCO Information Services wins Bronze in Brandon Hall Group Excellence Awards in Technology. EBSCO Information Services has been awarded Bronze in the 2016 Brandon Hall Group Awards for Best Advance in Performance Support Technology. EBSCO won the coveted award due to the effective combination of its powerful search platform, EBSCO Discovery Service and its robust organizational learning solution, Leadership and Management Learning Center. EBSCO Discovery Service is an enterprise research platform that helps employees connect with the most relevant information for their search. EDS also provides managers with ample leadership and management resources as well as authoritative articles from peer-reviewed journals. Leadership and Management Learning Center is a turnkey solution that provides best practices content from industry thought leaders. <<more>>


January 11, 2017. Flipster Receives Gold in 2017 Modern Library Awards. The Modern Library Awards (MLAs) is a program designed to recognize elite products and services in the library market which can help library management personnel enhance the quality-of-experience for the library user and increase the performance of their library systems. The MLAs were created to recognize the top products and services in the library industry in a truly unbiased format. Products and services were submitted in the fall using a simple application, and then were posted on a private site with an enhanced description and attendant materials. These products were batched into small groups and sent to the LibraryWorks database of more than 80,000 librarians at public, K-12, academic, and special libraries. Only customers with experience with these products/services in their facilities were permitted to judge the products/services, resulting in a truly unbiased score. <<more>>


January 6, 2017. EBSCO awards five scholarships for librarians to attend the 2017 ALA Midwinter Meeting. EBSCO Information Services (EBSCO) has awarded five librarians $1,500 scholarships to attend the 2017 ALA Midwinter Meeting, January 20-24 in Atlanta. The scholarships are co-sponsored by the American Library Association (ALA). The scholarship recipients will be honored by EBSCO and ALA representatives during the conference at a breakfast on Sunday, January 22. <<more>>


January 3, 2017. VFW Post 1093 and VetToCEO announce EBSCO Information Services sponsorship of veterans entrepreneurship training. VFW Post 1093 and VetToCEO.org announced today that EBSCO Information Services (EBSCO) will be the lead sponsor for the upcoming Vetrepreneurship Training Program. EBSCO's sponsorship will fund the start-up cash awards which will be awarded to the top three business plans. <<more>>


December 15, 2016. EBSCO Information Services and Clarivate Analytics to make two new resources Available via EBSCOhost. EBSCO Information Services will be adding two new resources, BIOSIS Previews and Zoological Record, to the EBSCOhost platform. EBSCO and Clarivate Analytics, formerly the Intellectual Property and Science business of Thomson Reuters, have expanded their partnership to make these two resources available via EBSCOhost, the most-used for-fee electronic resource in libraries around the world. <<more>>


November 29, 2016. American Doctoral Dissertations now includes access to full text and expanded coverage of 20th Century. American Doctoral Dissertations, a free database made available by EBSCO Information Services, OhioLINK, H.W. Wilson Foundation and the Congregational Library & Archives in Boston, now offers greater coverage of 20th century research and access to full text. The enhanced American Doctoral Dissertations, includes more than 172,000 theses and dissertations in total, including 80,000 new citations for theses and dissertations from 1902 to the present and a link to full text, when available, is included. <<more>>


November 10, 2016. Plum Analytics expands clinical research tracking to include citations in clinical practice guidelines in PubMed. Researchers now have an additional way to see the impact of their work in clinical practice by tracking when their research is cited in clinical practice guidelines. Plum Analytics, an EBSCO company, has expanded its Clinical Citations metrics in its PlumX Suite to include clinical practice guidelines indexed in PubMed. <<more>>


November 3, 2016. Magazines from Bauer Media Australia now available via Flipster. EBSCO Information Services is partnering with Bauer Media Australia to provide high quality digital versions of the most popular magazines in Australia and New Zealand through Flipster, the next-generation digital magazine solution. This will allow library patrons an easy way to access to their favorite magazines. <<more>>