Library Technology Guides

Company Directory

Springshare

This dashboard brings together data, trends, news, and other resources from Library Technology Guides describing the organization, its executive leadership, personnel employed, business history, as well as related features and news articles.

Connect to the Springshare website

801 Brickell Ave, Suite 900
Miami, Florida 33131
United States
Web site:
Email: info@springshare.com

Executive Leadership

photo of Slaven  Zivkovic
Slaven Zivkovic
Founder and President
photo of Satish  Chandra
Satish Chandra
Chief Technology Officer
photo of Anna Burke
Anna Burke
Vice President, Customer Experience
photo of Talia Richards
Talia Richards
Marketing Director

Company Ownership

The company is privately owned by Slaven Zivkovic, who serves as its Chief Executive Officer

Documents or articles featuring Springshare

View all featured content about Springshare

News Announcements

June 23, 2021. Springshare: LibCal Floor Mapping Is Here. Springshare announced the launch of LibCal's mapping module, a new tool that visually engages and informs library patrons. Its features include interactive floor maps for seat and space booking and event browsing, as well as directional event and appointment location sharing available to all platform users.


March 18, 2021. Springshare announces new LibCal Mapping Features. Springshare announced LibCal mapping module, a new tool that visually engages and informs library patrons as they navigate the reservation process. Launching in April, these optional features include interactive maps for booking in-person activities and directional maps for event and appointment locations.


March 10, 2021. Lean Library partners with Springshare to Bring LibGuides Into the Patron Workflow. Lean Library, a browser extension from SAGE Publishing that delivers library services directly into the patron's workflow, announced its partnership with Springshare, the maker of LibGuides. Together, Lean Library and Springshare will provide libraries the ability to deliver library support and instruction to patrons at their point of need, on any academic resource or website online.


February 24, 2021. Springshare celebrates Global Chat Cooperative's one year relaunch. Springshare recognizes the one year anniversary of the relaunch of the 24/7 Global Chat Cooperative service - a worldwide librarian community answering patron questions and chats when their local librarians are unavailable.


January 27, 2021. Springshare: Measuring User Satisfaction with LibAnswers. Springshare announced a new suite of LibAnswers features dedicated to gathering user feedback and harnessing metrics important to virtual reference, library assistance, and support services. Together they provide customers with the ability to reduce dissatisfied tickets, improve patron satisfaction, and accurately capture staff output.


October 15, 2020. Springshare celebrates Pickup Manager launch for integrated contactless pickups. Springshare launched Pickup Manager, a new LibApps tool designed to help libraries improve workflows around the pickup of library holds. Pickup Manager combines Springhare's scheduling and communication features with integrated library systems (ILS) holds functionality. The end result is an affordable and user-friendly pickup management platform.


September 16, 2020. Springshare: new pickup manager tool for integrated contactless pickups. Springshare announced Pickup Manager - a new LibApps tool designed to help libraries improve workflows around the pickup of library holds. The Pickup Manager combines Springhare's scheduling and communication features and fully integrates them with the integrated library systems holds functionality. The end result is an affordable and user-friendly pickup management platform.


July 8, 2020. Springshare celebrates 24/7 Chat Cooperative launch. Springshare announces the completion of the QuestionPoint 24/7 Reference Cooperative's transfer to the LibAnswers 24/7 Chat Cooperative. Since its launch on February 28, 2020, over 2,800 librarians have joined the global community of Springshare 24/7 librarians and contributing libraries to answer more than 30,000 chats while patrons' local libraries were busy or offline -- questions that would have been unanswered otherwise.


June 22, 2020. Springshare announces LibApps enhancements for safe reopening of libraries. Springshare announced new features of its LibApps platform, all designed to help safely reopen public spaces. Coming in mid-July, LibCal Seats will empower building managers to adhere to social distancing guidelines, support contact tracing efforts (where required), and monitor building capacity by designating individual seats and spaces for reservation. LibCal will also expand integrations with LibAnswers and ILS and offer 2-way communication via SMS/chat to enhance the curbside pickup of holds materials.


April 29, 2020. Springshare Responds to Remarkable Shift to Online Library Services. As libraries across the globe quickly pivoted to online services in response to the pandemic, Springshare today shares some early numbers illustrating the size of this sudden change in library services and how it has supported their efforts thus far.


View All Springshare News Announcements

Corporate Chronology

May 31, 2019 Springshare acquires QuestionPoint from OCLC
OCLC has divested its QuestionPoint online reference service, selling the product to Springshare, a commercial company offering a variety of products, mostly focusing on public-facing library services delivered through a software-as-a-service platform. This product, officially branded as the Question- Point 24/7 Reference Cooperative, has been offered to libraries as a subscription service since 2002.

Jan 2007 Springshare was founded by Slaven Zivkovic