ICV Partners holds majority ownership of SirsiDynix, with Spotlight Equity Partners as a minority shareholder.

Breeding, Marshall. ICV Partners acquires SirsiDynix. February 2015. Smart Libraries Newsletter. A new era in the corporate history of SirsiDynix, one of the corporate giants of the library technology industry, has begun. After over eight years of ownership, Vista Equity Partners has sold SirsiDynix to ICV Partners, with Vista retaining and company executives acquiring minority stakes in the company. While it is too early to assess how new investment owners will shape the direction of the company going forward, it is clear that SirsiDynix remains a major force in the industry with a very large number of libraries relying on its success. SirsiDynix, along with other Ex Libris, Innovative Interfaces, and Follett Corporation, ranks as a giant in the industry, which also includes dozens, if not hundreds, of mid-sized and small companies. Each of these four companies has earnings in the range of $100 million, develops strategic technology products for libraries, though each follows quite different business strategies and has distinct profiles of customers according to type and geographic region. Globally diverse, SirsiDynix supports customers in over 70 countries. SirsiDynix has a long and interesting history that spans many different companies, products, and personalities. This issue of SLN, examines SirsiDynix, working through the phases of its corporate history, its product strategies, and the potential impact of this business transition.

Breeding, Marshall. SirsiDynix Acquires EOS International. December 2013. Smart Libraries Newsletter. SirsiDynix has acquired EOS International from its cofounder and Chief Executive Officer Scot Cheatham effective November 1, 2013. The transaction was conducted entirely from financial resources within SirsiDynix without additional backing from its private equity owner, Vista Equity Partners. The acquisition of EOS International will expand the presence of SirsiDynix in the small library arena, and will strengthen its overall position in terms of revenue, customers served, and product offer ings. SirsiDynix provides a stable and expansive business environment for the ongoing support, development and marketing of EOS International products.

Breeding, Marshall. SirsiDynix Development Strategies. June 2012. Smart Libraries Newsletter. In recent years, SirsiDynix has been executing a development agenda that provides libraries with tools and interfaces to improve access to their collections and services. The company continues to make improvements in the functionality of its strategic integrated library systems, Symphony and Horizon, concentrating especially on the development of patron-facing tools. These interface products address the different methods with which patrons might want to access the library: BookMyne and BookMyne+ for iOS and Android based mobile devices, Enterprise and Portfolio for the Web, and the Social Library for Facebook. SirsiDynix has also launched eResource Central for access and management of e-books, complementing the capabilities of its Symphony and Horizon ILS products in managing a library's print collection.

Breeding, Marshall. SirsiDynix Launches a Native Facebook app, Develops eResource Central. March 2012. Smart Libraries Newsletter. SirsiDynix launched two new products at the ALA Midwinter conference: the SirsiDynix Social Library and eResource Central. These products continue the company's efforts to create forward-looking products and technologies surrounding its ILS products.

Breeding, Marshall. SirsiDynix Evolution: Recent Developments in the Context of Broad Corporate Strategies. July 2010. Smart Libraries Newsletter. SirsiDynix has taken a number of actions that consolidate and focus its corporate resources. On May 12, 2010, SirsiDynix launched a new Web site and announced a number of major changes related to its operating facilities and its organizational approach to customer service. These moves represent incremental steps toward a number of longstanding business goals. The company positions its moves as offering significant benefits to the libraries that use its products through improved communications channels and more sensitivity to the individual needs of each customer. As a company that serves something over 20,000 library facilities spanning over 70 countries worldwide, these adjustments will have a broad impact.

Breeding, Marshall. Developments at SirsiDynix. February 2010. Smart Libraries Newsletter. SirsiDynix, one of the largest library automation companies, made a number of recent announcements relating to both its products and personnel. December 2009 saw the release of new versions of its major products and the departure of a key executive.

Breeding, Marshall. Two major lawsuits jolt library automation industry. December 2009. Smart Libraries Newsletter. In recent months, two major lawsuits have been filed in the the library automationindustry. Queens Borough Public Library filed a complaint on July 2, 2009 against SirsiDynix for breach of contract and 3M has filed suit against EnvisionWare for patent infringement. Both of these lawsuits address interesting issues that bring pivotal libraryautomation legal concerns to the surface. Neither accusation has been proven, and both are still pending legal action or settlement. The complaints filed with the courts stand as public documents exposing the plaintiffs’ concerns in detail. The defendant’s response to those claims may not become public until the issue comes before a court, or may never be disclosed if the parties settle out of court. While major lawsuits attract much attention, they must be considered skeptically until both sides of the matter can be understood.

Breeding, Marshall. SirsiDynix launches its Faceted Search Product. August 2008. Smart Libraries Newsletter. SirsiDynix has entered the fray of next-generation library interfaces with the announcement of SirsiDynix Enterprise, a search product that features faceted navigation, built using the GlobalBrain data retrieval technology from BrainWare, Inc.. Both SirsiDynix and BrainWare are portfolio companies of Vista Equity Partners.

Breeding, Marshall. Composing a Symphony. November 2007. Smart Libraries Newsletter. SirsiDynix has rebranded Unicorn, their strategic ILS product as Symphony. The company indicates that the initial release of the product will be called Symphony 3.2, reflecting its heritage as an incremental extension of Unicorn 3.1, the last version offered under that name.

Breeding, Marshall. The sun sets on Horizon. June 2007. Computers in Libraries. SirsiDynix announced that it had discontinued development of Horizon and would consolidate its future ILS efforts on Unicorn. Events such as SirsiDynix’s decision to consolidate to a single product cause a great deal of uncertainty and disruption for libraries and detract from the trust that’s necessary for a successful relationship between a library and its automation products supplier. SirsiDynix faces a large challenge in shoring up the trust with the Dynix/Horizon half of its customer base. The prompt delivery of truly outstanding replacement products is the only salve that will heal the wound.

Breeding, Marshall. SirsiDynix consolidates Its International operations. May 2007. Smart Libraries Newsletter. SirsiDynix took one step in its reorganization following its acquisition by Vista Equity Partners by establishing SirsiDynix International, consolidating all its operations outside North America. Prior to this move, there were separate and often independent sales, support, and administrative operations, including Asia-Pacific, Middle East and Africa, and Latin America. SirsiDynix has a broad international presence, providing library automation software to libraries in at least seventy countries. The international sector is of critical importance to the future of the company. About 25 percent of the company’s customers lie outside the U.S. and Canada. Due to market saturation in North America, the international sector offers the greatest potential market for new sales. SirsiDynix International will be lead by Keith Sturges.

Breeding, Marshall. SirsiDynix ILS set on single course. April 2007. Smart Libraries Newsletter. The June 2005 consolidation of Sirsi Corporation and Dynix created SirsiDynix,which stands as the largest company in the library-automation industry. Although many aspects of the company have been integrated, until recently the company sailed two flagship library-automation systems: Horizon and Unicorn. The company’s mid-March announcement hoists a single flagship—marking a significant change in course—based on the company's Unicorn platform. SirsiDynix entered a new phase of its corporate history when San Francisco-based Vista Equity Partners, a private-equity firm that manages about a $1 billion in assets, acquired it. Announced on December 27, 2006, the transaction closed on January 17, 2007. SirsiDynix reported it would consolidate development efforts into a single ILS platform based on Unicorn. Ongoing development on Horizon has ceased. Horizon 7.4 will be its terminal version. Libraries operating one of the SirsiDynix legacy systems—including Dynix Classic, DRA Classic, INLEX/3000, and MultiLIS—will be offered a migration path to Rome.

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December 8, 2020. Carver County Public Library selects SirsiDynix as Their ILS Vendor. Inglewood Public Library has selected SirsiDynix as their Integrated Library System (ILS) partner. Believing in the power libraries have to uplift and enrich their communities, SirsiDynix is honored to provide services and support to Carver County Public Library.

December 4, 2020. SirsiDynix BLUEcloud Mobile enhancements now include patron self-service and click and collect. To allow for safer, contactless circulation in response to the challenges that COVID-19 is presenting to the libraries, SirsiDynix announced enhancements to the BLUEcloud Mobile application with Patron Self-Service and Click & Collect. The new optional workflows allow patrons to use their mobile devices to check books in and out with barcodes and RFID systems. This functionality is supported by vendors such as 3M, Bibliotheca, PV Supa, FE, Envisionware, and D-Tech.

November 5, 2020. Public Libraries Victoria welcomes new libraries to its consortia. Public Libraries Victoria announced the addition of three new libraries to its consortia, including Wyndham City Libraries, Moonee Valley Libraries, and Hobsons Bay Libraries. PLV now has a total of 26 libraries and hopes to see others join later in the year.

October 20, 2020. Inglewood Public Library selects SirsiDynix as their ILS vendor. Inglewood Public Library has selected SirsiDynix as their Integrated Library System (ILS) partner. Believing in the power libraries have to uplift and enrich their communities, SirsiDynix is honored to provide services and support for Inglewood Public Library.

October 14, 2020. Essex and Thurrock join a Framework for the Future: The Libraries Consortium. SirsiDynix announced that Essex County Council and Thurrock Council have joined The Libraries Consortium (formerly The London Libraries Consortium), taking TLC's reach beyond London and the home counties.

September 15, 2020. Pasadena Public Library selects SirsiDynix as their ILS vendor. Pasadena Public Library has selected SirsiDynix as their Integrated Library System (ILS) partner. Believing in the power libraries have to uplift and enrich their communities, SirsiDynix is honored to provide services and support for Pasadena Public Library.

August 12, 2020. SirsiDynix Launches the Community Engagement Platform. announced the general availability of its newest product, the Community Engagement Platform (CEP). CEP is a comprehensive marketing tool for libraries of all shapes and sizes. It consolidates multiple products and services into one cohesive solution, delivers unified and consistent branding, and creates more effective marketing campaigns with data directly from the Integrated Library System (ILS). The Community Engagement Platform is now available to all libraries worldwide.

July 29, 2020. Plano Public Library (TX) Selects SirsiDynix as their ILS Vendor. SirsiDynix announced that Plano Public Library has selected SirsiDynix as their Integrated Library System partner. SirsiDynix believes in the power libraries have to uplift and enrich their communities and is honored to provide services and support in this endeavor. SirsiDynix is excited to welcome Plano Public Library.

July 17, 2020. SirsiDynix Announces 2020 Power of Libraries Award Winners at Connections Summit: Directors Edition. SirsiDynix's 2020 Power of Libraries Award winners were announced at Connections Summit: Directors Edition. The Power of Libraries Award is given every year to acknowledge the work libraries do to support and uplift their communities. This year's winners are: Boone County Public Library, Hamilton East Public Library, and Broward County Libraries.

May 26, 2020. SirsiDynix launches BLUEcloud Course Lists for North America. SirsiDynix announced the North American launch of BLUEcloud Course Lists, a course reading list management solution for universities, colleges, and schools. BLUEcloud Course Lists gives instructors and library staff the tools they need to collaborate effectively to create interactive online lists of resources that students need for their studies. BLUEcloud Course Lists is now available to all libraries in North America. Availability to all other regions is projected to follow in the third quarter.

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2020 SirsiDynix Accomplishments Narrative

Although 2020 was challenging for everyone, SirsiDynix saw some significant accomplishments. Here we will list five key achievements.

1. BLUEcloud Continues. Development work continued and even accelerated for the key BLUEcloud modules, including BC CAT, BC CIRC, and the newly redesigned and renamed BLUEcloud Staff (formerly BLUEcloud Mobile Circ). More and more libraries adopted one or more BLUEcloud modules, which provide 100% web-based, next-generation functionality, but without requiring a migration. Customers are able to deploy the BLUEcloud modules while still running either Symphony or Horizon in parallel. This has proven extremely popular with the SD customer base.

2. Community Engagement Platform Released. SirsiDynix released the all-new Community Engagement Platform (CEP) in May/June of 2020. This state-of-the-art integrated marketing automation program allows libraries to manage calendaring and events, room bookings, focused, segmented email campaigns as well as robust analytics to measure the success of these activities. In early 2021, Mautic will be integrated into CEP to add even more robust features to allow libraries to communicate their brand, services and content in a powerful, customized way.
3. CloudSource Open Access Announced and In Pilot. Perhaps the most exciting initiative of 2020 was the release of CloudSource OA (CSOA). CloudSource OA makes millions of Open Access journals and articles available from a single, elegant interface that employs powerful searching and limiting tools. CSOA is the only service of its kind, to focus exclusively on Open Access content. With the global trend encouraging, supporting and, in many cases, mandating Open Access content, this platform developed by SirsiDynix harnesses the future and affordably delivers it to libraries--both SirsiDynix and non-SirsiDynix alike. The first few months of the pilot have seen over 20 library systems participating and creating a development partnership with frequent and meaningful product updates and enhancements. 2021 will no doubt continue the momentum established in 2020 and build on it to make CloudSource OA a foundational product for academic and public libraries alike.
4. Record Customer Engagement via Online Events. 2020 was simply astonishing in terms of the number of librarians that attended SD virtual events. The 8-part COVID-10 series was the highest-attended webinar series in company history, and it wasn’t even close. By the end of May, 2020, SirsiDynix had broken the all-time yearly totals for registrations, attendance and on-demand views. Needless to say, by year-end, all previous records were shattered. The company made it a primary focus to stay in touch with customers via online events, and help them navigate the unprecedented pandemic. With webinars detailing how to close the library, how to re-open the library, where to find reliable information on the pandemic, and how to stay physically and emotionally healthy, it’s easy to see why attendance was so high. Even after the initial surge of attendees through March, April and May, we have seen attendance at online events settlle into a new normal of nearly 3X the run-rate of previous years.
5. BLUEcloud Mobile Adds Self-Check and Curbside Delivery. BLUEcloud mobile, already the best-selling ILS mobile app in the industry, added two critically important features in 2020: self-check (including self-checkin) and Click and Collect (curbside service). These features were already in development prior to the pandemic, and it was therefore serendipitous that these two timely enhancements were ready to go and in general release very early on in the pandemic. Libraries found these features to be remarkably flexible and easily implemented. We were gratified by the large numbers of libraries that were able to deploy these features and better adapt to the new demands of 2020.

In conclusion, SirsiDynix released key new products--Community Engagement Platform, BLUEcloud Mobile Self-Check/Curbside Delivery and the all-new CloudSource Open Access--to enable libraries to move forward even in a pandemic. We were also able to engage with, and assist record numbers of libraries--both customers and non-customers alike--via our online events. Truly, this was a remarkable year even though an incredibly challenging one.