Library Technology Guides

Company Directory

ProQuest

This dashboard brings together data, trends, news, and other resources from Library Technology Guides describing the organization, its executive leadership, personnel employed, business history, as well as related features and news articles.

Connect to the ProQuest website

789 E. Eisenhower Box 1346
Ann Arbor, Michigan 48106-1346
United States
Phone: 734-761-4700
Web site: http://www.proquest.com/
Email: info@proquest.com

Resource Management Products (ILS or LSP)

Executive Leadership

photo of Matti Shem Tov
Matti Shem Tov
President and Chief Executive Officer
photo of Yair Amsterdam
Yair Amsterdam
Chief Operating Officer
photo of Robert VanHees
Robert VanHees
President and Chief Financial Officer
photo of Roger Valade
Roger Valade
Chief Technology Officer
photo of Kevin A. Norris
Kevin A. Norris
Kevin A. Norris
photo of Oren Beit-Arie
Oren Beit-Arie
Chief Strategy Officer
photo of Julie Carroll-Davis
Julie Carroll-Davis
Senior Vice President, Global Content Alliances
photo of Marian Roberge
Marian Roberge
Senior Vice President, Global Human Resources
photo of Rafael Sidi
Rafael Sidi
Senior Vice President and General Manager, ProQuest Information Solutions
photo of James Holmes
James Holmes
Senior Vice President, Global Sales and Marketing

Company Ownership

Part of Cambridge Information Group. Cambridge Information Group is owned by the family of Robert N. Snyder. ProQuest is majority owned by Cambridge Information Group with minority investment by Goldman Sachs.

Mergers and Acquisitions

Mergers and Acquisitions for ProQuest

Documents or articles featuring ProQuest

Breeding, Marshall. New Leadership for ProQuest and Ex Libris. July 2017. Smart Libraries Newsletter. The board of directors of ProQuest has announced that Matti Shem Tov, President of Ex Libris, will assume leadership of the entire ProQuest organization, succeeding current CEO Kurt Sanford. This change comes a year and 4 months after the acquisition of Ex Libris, a move that significantly expanded the position of ProQuest as a content, services, and technology company for libraries. This move represents an interesting change in ProQuest where the top leadership comes from the technology sphere rather than the publishing industry.

Breeding, Marshall. ProQuest to Acquire Ex Libris. November 2015. Smart Libraries Newsletter. In a move that alters the business dynamics of the library technology sector, ProQuest has announced that it will acquire Ex Libris in a deal expected to close later in 2015. Ex Libris, under the ownership of Golden Gate Capital since November 2012, will become a wholly owned business of ProQuest. This merger significantly extends ProQuest's offerings of technology-based workflow and resource management tools and places a broader portfolio of products under the responsibility of Ex Libris. While this merger represents a major step in the evolution of the industry, it is not anticipated to compromise the availability of current product offerings. Longer-term product strategies will be developed over time in collaboration with the company's customer base.

Breeding, Marshall. ProQuest Launches the Intota Foundation Release. August 2014. Smart Libraries Newsletter. ProQuest has released the initial version of Intota, its library services platform that has been under development since 2011. Fully integrated with the Summon discovery service, this version of Intota builds on Intota Assessment, released in November 2013. It adds to the package management tools for electronic resources; the new ProQuest global knowledgebase of metadata describing the holdings of electronic, digital, and print resources; and specialized functionality to support new models of resource procurement, such as demand driven acquisition of library materials. ProQuest designates the current package as the “foundation” release of Intota, upon which will be layered additional modules and functionality

Breeding, Marshall. ProQuest Unifies its Business, Drops Serials Solutions Brand. March 2014. Smart Libraries Newsletter. In a move that reflects a strategy of a more unified corporation structure with more cooperation among its products and services, ProQuest has officially discontinued the Serials Solutions brand and made other organizational changes in recent months.

Breeding, Marshall. Flow: Proquest’s new Platform for Citation Management and Research Collaboration. February 2014. Smart Libraries Newsletter. Building on the longstanding success of RefWorks, ProQuest launched Flow in April 2013 as its new generation platform for citation management and facilitating collaboration among researchers with analytics on the use patterns of resources. As a tool that sits between content and the researcher, Flow can be seen as a critical product for libraries and for ProQuest in its role as a content provider. Through RefWorks, ProQuest and its parent company CIG have been involved in citation management for more than a decade. Flow is positioned to move beyond basic citation management, providing an environment to foster engagement among researchers and a new layer of end-user interactions across its product lines. ProQuest announced in January 2014 that it is offering of a free version of Flow to qualified researchers.

Breeding, Marshall. Serials Solutions to Launch Summon 2.0. May 2013. Smart Libraries Newsletter. Serials Solutions will launch Summon 2.0, a major update of its Web-scale discovery service, expected to be available in June 2013. Summon 2.0 brings in a number of new major features, as well as optimizing some recently added capabilities. As part of the transition to Summon 2.0, Serials Solutions will make improvements to its underlying technical platform. Serials Solutions launched the genre of Web-scale, index-based search, announced in January 2009, with its first live implementation in July 2009 at Grand Valley State University.

Breeding, Marshall. Serials Solutions Announces Intota Assessment. March 2013. Smart Libraries Newsletter. Serials Solutions announced that it plans to provide Intota Assessment for use in 2013, prior to the entirety of the product. This strategy reinforces one of the key principles underlying the data-oriented design of Intota. To support more informed decision- making in areas such as collection development, Intota Assessment will use operational data and metrics from all aspects of the library's systems in addition to data drawn from the company's knowledgebases and bibliographic products.

Breeding, Marshall. Serials Solutions launches Summon Suggestions for enhanced research assistance. December 2012. Smart Libraries Newsletter. Serials Solutions has added a new cluster of features to its Summon discovery service, announced in November 2012, designed to provide additional research assistance to library patrons beyond the presentation of search results. These features, based on the context provided by the user's search query, provide automated tools that can be customized by the library as well as real-time assistance capabilities.

Breeding, Marshall. Serials Solutions: Summon and Intota. March 2012. Smart Libraries Newsletter. Serials Solutions continues to expand the reach of its Summon discovery service, both in terms of the content addressed and the number of library subscribers, as it prepares to enter the realm of library automation.

. Web-Scale management solution has a new name: Intota. January 21, 2012. . The discovery and management family of services from Serials solutions has a name: it will be called Intota

. Serials Solutions announces development of New Web-Scale Management Solution to improve the efficiency of library operations. June 22, 2011. . Serials Solutions announced the development of a new web-scale management solution that will dramatically improve workflows for librarians, further increasing productivity and quality of service to their patrons. Built entirely new from the ground up, Serials Solutions will provide librarians with a single, comprehensive service that will eventually eliminate the need for integrated library systems, improve efficiencies and address the challenges libraries experience today when managing their physical and electronic content and collections. The new Serials Solutions service will address the industry’s fundamental shift to electronic content, while still supporting librarians’ needs to manage their print and local collections. To do this, Serials Solutions will develop a solution that enables the cohesive management of a libraries’ collection, including the ability to select, purchase, catalog, circulate, compare, manage, fulfill, assess and report on their content, regardless of format. The service will also tightly integrate into the discovery process, working with the Summon™ service as well as other discovery solutions, creating an integrated, end-to-end solution.

Breeding, Marshall. Serials Solutions to Build Web-Scale Management Solution. August 2011. Smart Libraries Newsletter. Serials Solutions has announced that its project to develop a new platform to manage all types of library materials, spanning both electronic and print resources, is underway. This new product will extend the company's existing services that focus on electronic resources into a comprehensive platform that addresses all types of content. Serials Solutions has temporarily dubbed the new product Web-Scale Management Solution, but will ultimately coin a new product name. In the same way that Serials Solutions considers Summon a Web-Scale discovery service, this new product will apply the same characteristics to internal library management. These characteristics include a highly-scalable platform addressing a comprehensive view of library collections, delivered through software-as-a-service with Web-based interfaces.

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News Announcements

November 16, 2020. McGraw Hill now provides digital textbooks to academic libraries on the ProQuest Ebook Central platform. Learning science company McGraw Hill has begun making its widely used digital textbooks available for sale and distribution to U.S. academic libraries through Ebook Central, the eBook platform from EdTech leader ProQuest, a leading partner to academic libraries in the U.S. and globally.


November 12, 2020. University of Johannesburg joins ProQuest Dissertations and Theses publishing program. The University of Johannesburg has joined the ProQuest Dissertations and Theses publishing program and will now contribute its graduate students' dissertations and theses to the ProQuest Dissertations and Theses Global database, the leading source of emerging research from universities around the world.


November 3, 2020. Underline Science announces new appointments to Board of Directors. Underline Science, the premier virtual conference venue for events in science, medicine and academia, announced that it has appointed Robert VanHees, President and Chief Financial Officer of ProQuest, and Rafael Sidi, formerly SVP at ProQuest and General Manager of the ProQuest Information Solutions business unit, to its board of directors.


October 26, 2020. Free Resource for Students, Educators and Patrons Chronicles the Struggles and Triumphs of Black Americans. EdTech leader ProQuest announced the launch of the Black Freedom Struggle website – a curated selection of primary sources for teaching and learning about the struggles and triumphs of Black Americans. Developed with input from Black history scholars and advisors, this resource is freely available on the web and to libraries for anyone studying U.S. Black history.


October 23, 2020. Underline Science announces investment from ProQuest. Underline Science , the premier virtual conference venue for events in science, medicine and academia, announces a significant investment from ProQuest, a global leader in educational technology. The investment from ProQuest will enable Underline to extend the reach of its video platform for scientific and scholarly conferences, redoubling the impact of this knowledge, and providing opportunities to accelerate scientific discovery.


October 19, 2020. Panel will tackle challenges around global health, social justice and COVID-19. Is it possible to fight infectious disease like COVID-19 – and create a more just world in the process? The founders of Partners In Health, a nonprofit social justice organization with deep experience in treating infectious disease outbreaks globally, will tackle this question – and more – in a free virtual event hosted by EdTech leader ProQuest and documentary curator FILM PLATFORM.


September 17, 2020. Brill Ebooks now available in the OASIS and Rialto marketplaces. Librarians can now acquire titles from a collection of more than 19,000 sought-after Brill ebooks through the OASIS and Rialto marketplaces.


September 14, 2020. California K-12 students get expanded access to ProQuest Resources for virtual learning. As Californians begin a school year like no other, access to authoritative databases for teaching and learning is critical. Through the California K-12 Online Content Project, managed by the California State Library, all public school districts and charter schools in the state get unlimited access to a wealth of ProQuest and other resources for the duration of the 2020-21 school year. These resources – made available since 2018 through schools – will also now be available through public libraries across the state.


August 27, 2020. University of Liverpool Joins ProQuest Dissertations and Theses Publishing Program. The University of Liverpool has joined the ProQuest Dissertations & Theses publishing program and will now contribute its graduate students' dissertations and theses to ProQuest Dissertations and Theses Global, the leading global source of emerging research from universities around the world.


July 23, 2020. Audio-described video improves accessibility for Academic Video Online users. ProQuest announced the addition of audio descriptions to its most-watched video titles in the Academic Video Online and ProQuest One™ Academic platforms, making educational streaming video more accessible to visually impaired users.


View All ProQuest News Announcements

Corporate Chronology

Dec 04, 2019 ProQuest Acquires Innovative Interfaces
In a move that further consolidates the library technology industry, Ex Libris has entered into a definitive agreement to acquire Innovative Interfaces, Inc. from its private equity investors. Since December 2015, Ex Libris has been owned by ProQuest. In addition to its role as a major content provider to libraries, ProQuest is now responsible for a growing portfolio of library technology products, including major systems for resource management, content discovery, materials acquisition, reading list integration, and research services. While ProQuest faces major competition for each of its product categories, this move substantially strengthens its position in the sector and broadens its scope to include public libraries.

May 17, 2019 Atairos makes investment in ProQuest
ProQuest and Atairos, an independent private company focused on supporting growth-oriented businesses, announced that Atairos will acquire an ownership position in ProQuest. ProQuest will use the proceeds from the transaction to repurchase most of the shares owned by entities affiliated with the Merchant Banking Division of Goldman Sachs, which will retain a minority interest in the Company. Cambridge Information Group will maintain its majority ownership of ProQuest. CIG has been the majority owner of ProQuest since 2007, overseeing a period of growth through new product innovation and strategic acquisitions that have helped ProQuest customers respond to changing environments.

Dec 15, 2015 Ex Libris acquired by ProQuest
ProQuest, an information solutions provider central to global research, has completed its acquisition of Ex Libris Group, a leading global provider of cloud‑based solutions for higher education.

Apr 30, 2015 Ex Libris acquires oMbiel, a leading provider of mobile campus solutions
Ex Libris has expanded its product portfolio by acquiring oMbiel, a leading UK-based SaaS platform provider of mobile and portal solutions for higher education. campusM, oMbiel’s flagship product, enables educational institutions to deliver services and information to prospective, enrolled, and graduating students, as well as other campus audiences, through a high-quality user experience. Mobile access to information and services as provided by campusM is now a basic expectation of users, particularly the new generation of mobile-first students.

Oct 16, 2012 Golden Gate Capital acquires Ex Libris from Leeds Equity Partners
Golden Gate Capital, a prominent San Francisco-based private equity firm with $12 billion in capital under management, has entered into an agreement to acquire Ex Libris from its current owner, Leeds Equity Partners.

Jul 13, 2011 Kurt Sanford named Chief Executive Officer of ProQuest
Sanford will join the ProQuest as Chief Executive Officer and as a member of its Board of Directors on July 13, 2011. Mr. Sanford, a highly experienced information services executive, previously spent the past 14 years at LexisNexis, serving most recently as President, Global Operations for its global legal business. Mr. Sanford will succeed Marty Kahn, who has led ProQuest since it was acquired by Cambridge Information Group (CIG) in 2007. Mr Kahn will become Vice Chairman of ProQuest’s Board of Directors, and also consult with ProQuest and its parent company CIG. He will be based in CIG’s New York office.

Aug 05, 2008 Leeds Equity Partners acquires Ex Libris Group
Ex Libris Group announced that Leeds Equity Partners, the largest fund focused exclusively on investing in knowledge industry companies, has completed the acquisition of the Ex Libris Group. Silver Point Capital L.P. provided acquisition financing for Ex Libris. Value of transaction estimated at $170 million.

Jul 01, 2008 ProQuest acquires Dialog
ProQuest acquired Dialog from ThomsonReuters and named industry veteran Suzanne BeDell as Dialog General Manager. Ms. BeDell will report to ProQuest CEO Marty Kahn.

Feb 14, 2008 WebFeat acquired by ProQuest and merged into Serials Solutions
In a move that consolidates the federated search sector of the library automationmarket, WebFeat has been acquired by ProQuest and will be merged into its Serials Solutions subsidiary. ProQuest is part of Cambridge Information Group, which also owns R.R. Bowker. Although Cambridge Information Group’s strategic focus has been on publishing and electronic content, the company has increasingly become involved in technology.

Jan 18, 2008 ProQuest acquires RefWorks
ProQuest, a Cambridge Information Group company, has acquired RefWorks LLC, a leading provider of web-based research management, writing and collaboration services for the academic and research communities. Cambridge Information Group has had an ownership position in RefWorks since May 2001. Complete ownership will enable ProQuest to integrate RefWorks into its COS business -- which serves the same market -- creating powerful, single-source networking and management tools for scholars around the world.

Jun 30, 2007 Remnant of ProQuest Company changes name to VoyagerLearning following sale of ProQuest Information and Learning to Cambridge Information Group
ProQuest Company will change its name to VoyagerLearning Company effective Saturday, June 30, 2007. The name change is being made pursuant to the terms of the sale of ProQuest Information and Learning to Cambridge Information Group in February 2007 under which CIG acquired the rights to the ProQuest name.

Jun 21, 2007 R.R. Bowker acquires Medialab Solutions, developer of AquaBrowser Library
R.R. Bowker, the global leader in bibliographic information management, announced that it has acquired Medialab Solutions by Amsterdam, creators of the highly regarded AquaBrowser Library search and discovery platform that is used by more than 60 million patrons in public libraries throughout the U.S. and Europe.

Dec 15, 2006 Cambridge Information Group announces intent to acquire Proquest Information and Learning with ABRY Partners, LLC as minority investor
ProQuest Company and its subsidiary, ProQuest Information and Learning Company sign a definitive agreement with Cambridge Information Group (CIG) providing for the acquisition of the ProQuest Information and Learning segment for approximately $222 million. ABRY Partners, LLC. contributed 20 percent minority equity investment of $63 million.

Jun 26, 2006 Francisco Partners acquires Ex Libris for $62 million
Francisco Partners, a private equity firm based in Menlo Park, CA with about $5 billion under management, purchased 100% of Ex Libris Group. Previous owners included venture capital firms Walden Israel and Tamar Technologies; the Hebrew University of Jerusalem, and current and former company executives.

Dec 12, 2005 CSA acquires Community of Science
CSA acquired Community of Science (COS)a leading Internet site for the global research an d development community. Over the last 15 years, COS has established itself as the leader in grant funding opportunities and researcher expertise information. Community of Science, originally a spin-off of The Johns Hopkins University, facilitates the business of worldwide R&D. It represents more than 1,300 universities, associations, and other research institutions comprising more than 480,000 scholars and researchers. CSA is a division of Cambridge Information Group.

Jan 01, 2005 ProQuest acquires Voyager Expanded Learning
ProQuest Information and Learning has completed the acquisition of privately held Voyager Expanded Learning, a leading provider of in-school core reading programs, reading intervention programs, and professional development programs for school districts throughout the United States.

Sep 27, 2004 R.R. Bowker acquires Syndetic Solutions
R.R. Bowker, the leading provider of bibliographic information in North America, today announced the acquisition of Syndetic Solutions, a premier provider of enriched content for a library's online catalog.

Jul 23, 2003 ProQuest acquires SIRS Publishing from EGEG Holdings Corp.
ProQuest Information and Learning has acquired SIRS Publishing, Inc, the publisher of SIRS Researcher, SIRS Discoverer, SIRS Enduring Issues and other databases. Mandarin Library Automation remains under the ownership of EGEG Holdings Corp., directed by Elliot Goldstein and Eleanor Goldstein.

May 11, 2003 Matti Shem Tov appointed President and Chief Executive Officer of Ex Libris
Ex Libris Ltd. announced that Matti Shem Tov will be heading the expanding global operations of the company as its new president and CEO, effective immediately.

Jan 31, 2002 ProQuest acquires Micromedia
ProQuest Information and Learning announced that it has acquired Micromedia Limited, Canada's largest developer, publisher, and distributor of value-added reference information for academic, government, and corporate markets. Founded in 1972 and headquartered in Toronto, Micromedia licenses information from media, government, and other sources, creates abstracts, and delivers the information via the Internet, CD-ROM, microform, and print media.

2001 Bell & Howell launches ProQuest Company
ProQuest Company formed through the consolidation of Bell & Howell Information and Learning and Bell & Howell Publishing Services

2001 Cambridge Information Group acquires Bowker
Cambridge Information Group acquired R.R. Bowker, a unit of Cahners Business Information, from Reed Elsevier.

Oct 1999 Bell & Howell acquires Chadwyck-Healey
Bell & Howell acquires Chadwyck-Healey for £30M

Jul 1997 Ex Libris acquires Dabis, a German company offering the BIS library automation system
Ex Libris acquired the German company Dabis, which had a three hundred-library customer base using its BIS system.

1986 Ex Libris, Ltd. founded
Ex Libris, Ltd., was formed in 1986 to market and support the software outside of Israel, allowing Aleph Yissum to focus on the software development and to support its use by Israel-based libraries.

1985 Reed Holdings Inc. acquires University Microfilm International from Xerox

1983 Aleph Yissum founded to commercialize ALEPH
Yissum, the technology transfer department of Hebrew University of Jerusalem, hires Azriel Morag to commercialize the ALEPH software, launching a new company called Aleph Yissum.

1980 ALEPH software created at the Hebrew University of Jerusalem
Ex Libris began in 1980 as an effort to create software to automate the libraries of HUJ. Its software, Automated Library Expandable Program or ALEPH-100

1955 Cambridge Scientific Abstracts founded
Data approximate.

1938 Eugene B. Power founds University Microfilm International
ProQuest LLC began as University Microfilm International (UMI), founded by Eugene B. Power in 1938 in Ann Arbor Michigan. Power began the business with the idea of using microform technology to serve the low-demand publishing requirements of the scholarly community. One of UMI’s first areas for content acquisition was doctoral dissertations, which it began microfilming in 1939, publishing the abstracts in Microfilm Abstracts, an annual catalog of the dissertations available for sale from UMI. (Source: CRL Profile of ProQuest LLC: http://www.crl.edu/sites/default/files/attachments/pages/ProQuest%20profile%20082010.pdf )

Annual Accomplishments Statements

[Data source: text supplied for the annual Library Systems Report]

2015 ProQuest Accomplishments Narrative

The major change for ProQuest Workflow Solutions is, of course, the merger with Ex Libris. In December, 2015, Ex Libris was acquired by ProQuest, and ProQuest Workflow Solutions, a business unit of ProQuest, was merged with Ex Libris to create Ex Libris, a ProQuest company.

This merger meant that the products reported for this survey are now being developed, maintained and offered by Ex Libris, a ProQuest company. All products that have been released into production will continue to be supported. The new company is committed to maintaining and supporting all ProQuest and Ex Libris products. It is not the intention of the new company to reduce choice in the market.

This is particularly notable for the two discovery solutions, Primo and Summon. Both will continue as flagship products, with active development roadmaps. Data from the Summon index will be used to enrich the Primo index, both in coverage and in metadata content.

With the merger, development of unified collection management capabilities will center around the Alma platform. Elements of the Intota vision will be added to Alma in a collaborative program with the original Intota development partners. Intota version 1, the unified e-resource management, assessment and discovery solution now installed at more than 100 libraries worldwide will continue to be supported.

Prior to the merger, ProQuest Workflow Solutions improved capabilities across its product line. There are multiple releases of every production solution. Most significant are:

  • Extensive development on 360 Link, the SaaS link resolver, including new sidebar user interface options and the inclusion of Ulrich’s data and Altmetrics data within the interface
  • Several releases of Summon that improved relevancy ranking and known item searching. The migration of Summon to Amazon Web Services significantly improved uptime, stability and performance.
  • The introduction of new platform for Project COUNTER reports in 360 Counter.
  • Enhancements to Intota Assessment based on customer feedback, including the addition of local call numbers and options for title comparison.
  • The adoption by a growing number of libraries of the fully automated DDA workflow offered in Intota version 1.

Please note that the employee count given is for ProQuest Workflow Solutions related only to the product lines reported. This is a variation from last year when all employees, including those working on other product lines, such as Books in Print, were reported.

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