Library Technology Guides

Company Directory

ProQuest

This dashboard brings together data, trends, news, and other resources from Library Technology Guides describing the organization, its executive leadership, personnel employed, business history, as well as related features and news articles.

Connect to the ProQuest website

789 E. Eisenhower Box 1346
Ann Arbor, Michigan 48106-1346
United States
Phone: 734-761-4700
Web site: http://www.proquest.com/
Email: info@proquest.com

Resource Management Products (ILS or LSP)

Executive Leadership

photo of Andrew M. Snyder
Andrew M. Snyder
Chairman, Proquest; Chief Executive Officer, Cambridge Information Group
photo of Matti Shem Tov
Matti Shem Tov
President and Chief Executive Officer
photo of Yair Amsterdam
Yair Amsterdam
Chief Operating Officer
photo of Robert VanHees
Robert VanHees
President and Chief Financial Officer
photo of Roger Valade
Roger Valade
Chief Technology Officer
photo of Kevin A. Norris
Kevin A. Norris
General Counsel
photo of Oren Beit-Arie
Oren Beit-Arie
Chief Strategy Officer
photo of Julie Carroll-Davis
Julie Carroll-Davis
Senior Vice President, Global Content Alliances
photo of Marian Roberge
Marian Roberge
Senior Vice President, Global Human Resources
photo of Rafael Sidi
Rafael Sidi
Senior Vice President and General Manager, ProQuest Information Solutions
photo of James Holmes
James Holmes
Senior Vice President, Global Sales and Marketing

Company Ownership

Part of Cambridge Information Group. Cambridge Information Group is owned by the family of Robert N. Snyder. ProQuest is majority owned by Cambridge Information Group with minority investment by Goldman Sachs.

Mergers and Acquisitions

Mergers and Acquisitions for ProQuest

Personnel employed

[Data source: statistics supplied for the annual Library Systems Report or from public information]

CompanyYearDevelopmentSupportSalesAdminOtherTotal
ProQuest 20201461

Documents or articles featuring ProQuest

Breeding, Marshall. ProQuest Acquisition of Innovative Proceeds. December 2020. Smart Libraries Newsletter. ProQuest announced that it has received notification from the Federal Trade Commission (FTC) that the review of its acquisition of Innovative Interfaces has been completed. According to ProQuest Chief Executive Officer Matti Shem Tov, the acquisition of Innovative was accepted in its entirety and without further stipulations. ProQuest announced in December 2019 that it had acquired Innovative Interfaces from its previous owners, investment firms HGGC (formerly Huntsman Gay Global Capital) and JMI Equity in a transaction that closed on January 16, 2020. The FTC review commenced in February 2020, with ProQuest making a public statement acknowledging it on March 13, 2020. No specific information is available on what triggered this acquisition for review by the FTC, nor why it took place after the transaction had closed.

Breeding, Marshall. FTC Reviews ProQuest Acquisition of Innovative Interfaces. May 2020. Smart Libraries Newsletter. The acquisition of Innovative Interfaces by ProQuest, announced in December 2019, is one of the major events in the history of the library technology industry. The deal in which ProQuest purchased Innovative from its previous investors, HCCG and JMI Equity, closed on January 16, 2020. Innovative has become a wholly owned subsidiary of ProQuest, with Yariv Kursh in place as general manager. This transaction has attracted the attention of the Federal Trade Commission, which has initiated a review of the impact of the acquisition on the competitive environment. No specific timeframe has been given on the review, nor can any outcomes be predicted until it is concluded.

Breeding, Marshall. Update on the Acquisition of Innovative by ProQuest. March 2020. Smart Libraries Newsletter. The acquisition of Innovative Interfaces by ProQuest featured in the last issue of Smart Libraries Newsletter closed on January 15, 2020 and is now finalized. Closing the acquisition begins the business and product integration process, which will play out over the next couple of years. Innovative ultimately will be incorporated into the Ex Libris subsidiary of ProQuest.

Breeding, Marshall. ProQuest to Acquire Innovative Interfaces. January 2020. Smart Libraries Newsletter. In a move that further consolidates the library technology industry, Ex Libris has entered into a definitive agreement to acquire Innovative Interfaces, Inc. from its private equity investors. Since December 2015, Ex Libris has been owned by ProQuest. In addition to its role as a major content provider to libraries, ProQuest is now responsible for a growing portfolio of library technology products, including major systems for resource management, content discovery, materials acquisition, reading list integration, and research services. While ProQuest faces major competition for each of its product categories, this move substantially strengthens its position in the sector and broadens its scope to include public libraries.

Breeding, Marshall. New Leadership for ProQuest and Ex Libris. July 2017. Smart Libraries Newsletter. The board of directors of ProQuest has announced that Matti Shem Tov, President of Ex Libris, will assume leadership of the entire ProQuest organization, succeeding current CEO Kurt Sanford. This change comes a year and 4 months after the acquisition of Ex Libris, a move that significantly expanded the position of ProQuest as a content, services, and technology company for libraries. This move represents an interesting change in ProQuest where the top leadership comes from the technology sphere rather than the publishing industry.

Breeding, Marshall. ProQuest to Acquire Ex Libris. November 2015. Smart Libraries Newsletter. In a move that alters the business dynamics of the library technology sector, ProQuest has announced that it will acquire Ex Libris in a deal expected to close later in 2015. Ex Libris, under the ownership of Golden Gate Capital since November 2012, will become a wholly owned business of ProQuest. This merger significantly extends ProQuest's offerings of technology-based workflow and resource management tools and places a broader portfolio of products under the responsibility of Ex Libris. While this merger represents a major step in the evolution of the industry, it is not anticipated to compromise the availability of current product offerings. Longer-term product strategies will be developed over time in collaboration with the company's customer base.

Breeding, Marshall. ProQuest Launches the Intota Foundation Release. August 2014. Smart Libraries Newsletter. ProQuest has released the initial version of Intota, its library services platform that has been under development since 2011. Fully integrated with the Summon discovery service, this version of Intota builds on Intota Assessment, released in November 2013. It adds to the package management tools for electronic resources; the new ProQuest global knowledgebase of metadata describing the holdings of electronic, digital, and print resources; and specialized functionality to support new models of resource procurement, such as demand driven acquisition of library materials. ProQuest designates the current package as the “foundation” release of Intota, upon which will be layered additional modules and functionality

Breeding, Marshall. ProQuest Unifies its Business, Drops Serials Solutions Brand. March 2014. Smart Libraries Newsletter. In a move that reflects a strategy of a more unified corporation structure with more cooperation among its products and services, ProQuest has officially discontinued the Serials Solutions brand and made other organizational changes in recent months.

Breeding, Marshall. Flow: Proquest’s new Platform for Citation Management and Research Collaboration. February 2014. Smart Libraries Newsletter. Building on the longstanding success of RefWorks, ProQuest launched Flow in April 2013 as its new generation platform for citation management and facilitating collaboration among researchers with analytics on the use patterns of resources. As a tool that sits between content and the researcher, Flow can be seen as a critical product for libraries and for ProQuest in its role as a content provider. Through RefWorks, ProQuest and its parent company CIG have been involved in citation management for more than a decade. Flow is positioned to move beyond basic citation management, providing an environment to foster engagement among researchers and a new layer of end-user interactions across its product lines. ProQuest announced in January 2014 that it is offering of a free version of Flow to qualified researchers.

Breeding, Marshall. Serials Solutions to Launch Summon 2.0. May 2013. Smart Libraries Newsletter. Serials Solutions will launch Summon 2.0, a major update of its Web-scale discovery service, expected to be available in June 2013. Summon 2.0 brings in a number of new major features, as well as optimizing some recently added capabilities. As part of the transition to Summon 2.0, Serials Solutions will make improvements to its underlying technical platform. Serials Solutions launched the genre of Web-scale, index-based search, announced in January 2009, with its first live implementation in July 2009 at Grand Valley State University.

Breeding, Marshall. Serials Solutions Announces Intota Assessment. March 2013. Smart Libraries Newsletter. Serials Solutions announced that it plans to provide Intota Assessment for use in 2013, prior to the entirety of the product. This strategy reinforces one of the key principles underlying the data-oriented design of Intota. To support more informed decision- making in areas such as collection development, Intota Assessment will use operational data and metrics from all aspects of the library's systems in addition to data drawn from the company's knowledgebases and bibliographic products.

Breeding, Marshall. Serials Solutions launches Summon Suggestions for enhanced research assistance. December 2012. Smart Libraries Newsletter. Serials Solutions has added a new cluster of features to its Summon discovery service, announced in November 2012, designed to provide additional research assistance to library patrons beyond the presentation of search results. These features, based on the context provided by the user's search query, provide automated tools that can be customized by the library as well as real-time assistance capabilities.

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News Announcements

January 27, 2021. Research from Turkey’s Marmara University joins the ProQuest Dissertations and Theses Collection. Marmara University is the first institution in Turkey to showcase its graduate works in the ProQuest Dissertations & Theses Global database, the leading source of emerging research from universities around the world. Located in Istanbul, MU is renowned for its research in medicine, law and fine arts.


January 26, 2021. France’s Le Monde Newspaper Archive will be available to academic and public Libraries through ProQuest. Researchers will soon have a new and invaluable resource for exploring the history and culture of France from 1944 to 2000. The historical archive of Le Monde – considered one of the newspapers of record for France and one of the best-known and most influential publications in the world – will be available in full-page digital image format to academic and public libraries through ProQuest in March 2021.


January 14, 2021. A message from Matti Shem Tov, ProQuest CEO. As we start a new year, I would like to take a moment to thank our customers worldwide, reflect on the year we just ended, and look ahead to 2021 and beyond.


January 12, 2021. Introducing ProQuest One Business: supporting business students on the path to academic and professional success. ProQuest announced the launch of a new solution designed to support the unique teaching and learning needs of business faculty and students: ProQuest One Business. Developed in collaboration with faculty, students and business librarians, ProQuest One Business delivers a mix of practical and theoretical content in an interface that helps students build the research skills they'll need for success in their courses and careers. A business-focused user experience guides students to content for their most common assignments – including SWOT analyses, case studies and industry reports.


January 8, 2021. New Theses and Dissertations Dashboard helps universities grow and showcase research. A new electronic theses and dissertations dashboard can help administrators and librarians gather valuable data on their university's research output – and it's now available free to all universities who disseminate their dissertations and theses with ProQuest.


December 16, 2020. The Royal College of Art joins ProQuest Dissertations and Theses Publishing Program. The London-based Royal College of Art has joined the ProQuest Dissertations & Theses publishing program and will now contribute its graduate students' dissertations and theses to the ProQuest Dissertations & Theses Global database, the leading global source of emerging research from universities around the world.


December 16, 2020. Netherlands’ Wageningen University and Research joins ProQuest Dissertations and Theses Publishing Program. Wageningen University and Research has become the first Dutch university to join the ProQuest Dissertations and Theses publishing program and will now include its PhD theses to the ProQuest Dissertations and Theses Global database, the leading global source of emerging research from universities around the world.


December 10, 2020. New TDM Data Visualization interface supports research at all levels. Text and data mining is now accessible to all researchers – even those without coding experience – thanks to a new visualization interface in ProQuest TDM Studio. The new interface enables TDM to extend beyond pure research and into teaching and learning by enabling students to explore large datasets.


November 16, 2020. McGraw Hill now provides digital textbooks to academic libraries on the ProQuest Ebook Central platform. Learning science company McGraw Hill has begun making its widely used digital textbooks available for sale and distribution to U.S. academic libraries through Ebook Central, the eBook platform from EdTech leader ProQuest, a leading partner to academic libraries in the U.S. and globally.


November 12, 2020. University of Johannesburg joins ProQuest Dissertations and Theses publishing program. The University of Johannesburg has joined the ProQuest Dissertations and Theses publishing program and will now contribute its graduate students' dissertations and theses to the ProQuest Dissertations and Theses Global database, the leading source of emerging research from universities around the world.


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Corporate Chronology

Annual Accomplishments Statements

[Data source: text supplied for the annual Library Systems Report]

2015 ProQuest Accomplishments Narrative

The major change for ProQuest Workflow Solutions is, of course, the merger with Ex Libris. In December, 2015, Ex Libris was acquired by ProQuest, and ProQuest Workflow Solutions, a business unit of ProQuest, was merged with Ex Libris to create Ex Libris, a ProQuest company.

This merger meant that the products reported for this survey are now being developed, maintained and offered by Ex Libris, a ProQuest company. All products that have been released into production will continue to be supported. The new company is committed to maintaining and supporting all ProQuest and Ex Libris products. It is not the intention of the new company to reduce choice in the market.

This is particularly notable for the two discovery solutions, Primo and Summon. Both will continue as flagship products, with active development roadmaps. Data from the Summon index will be used to enrich the Primo index, both in coverage and in metadata content.

With the merger, development of unified collection management capabilities will center around the Alma platform. Elements of the Intota vision will be added to Alma in a collaborative program with the original Intota development partners. Intota version 1, the unified e-resource management, assessment and discovery solution now installed at more than 100 libraries worldwide will continue to be supported.

Prior to the merger, ProQuest Workflow Solutions improved capabilities across its product line. There are multiple releases of every production solution. Most significant are:

  • Extensive development on 360 Link, the SaaS link resolver, including new sidebar user interface options and the inclusion of Ulrich’s data and Altmetrics data within the interface
  • Several releases of Summon that improved relevancy ranking and known item searching. The migration of Summon to Amazon Web Services significantly improved uptime, stability and performance.
  • The introduction of new platform for Project COUNTER reports in 360 Counter.
  • Enhancements to Intota Assessment based on customer feedback, including the addition of local call numbers and options for title comparison.
  • The adoption by a growing number of libraries of the fully automated DDA workflow offered in Intota version 1.

Please note that the employee count given is for ProQuest Workflow Solutions related only to the product lines reported. This is a variation from last year when all employees, including those working on other product lines, such as Books in Print, were reported.

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