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Patron Point

This dashboard brings together data, trends, news, and other resources from Library Technology Guides describing the organization, its executive leadership, personnel employed, business history, as well as related features and news articles.

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Dublin, Ohio
United States
Web site: https://www.patronpoint.com/
Email:

Executive Leadership

photo of Ian  Downie
Ian Downie
Vice President, Growth
photo of Gene  Shimshock
Gene Shimshock
Vice President, Community
photo of Ted  Fons
Ted Fons
Vice President, Technology
photo of Brendan  Pearce
Brendan Pearce
Business Development Director
photo of Nigel Wheeldon
Nigel Wheeldon
Business Development Director

Company Ownership

Patron Point is privately owned.

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News Announcements

December 3, 2020. Patron Point expands support organization with Conner appointment. Patron Point announced the appointment of Kellie Conner who joins the company's support organization as Implementation Manager. Previous to joining Patron Point, Conner was Product Owner at Innovative Interfaces where she was responsible for product management of the Polaris ILS. Previous to that role, Conner was Manager, Customer Support at Polaris Library Systems.


November 27, 2020. Bayport-Blue Point Public Library (NY) launches Patron Point. Patron Point announced that Bayport-Blue Point Public Library of New York has launched its patron relationship management system to support the Library's strategic marketing efforts.


November 20, 2020. Tinley Park Public Library (IL) selects Patron Point. Patron Point announced today that Tinley Park Public Library of Illinois has selected its patron relationship management system to support the Library's strategic marketing effor


November 13, 2020. Comsewogue Public Library (NY) signs with Patron Point. Patron Point announced that Comsewogue Public Library of New York has selected its patron relationship management system to support the Library's strategic marketing efforts.


November 6, 2020. Boone County Public Library (KY) launches Patron Point. Patron Point announced that Boone County Public Library of Burlington, Kentucky has launched its patron relationship management system to support the Library's strategic marketing efforts.


October 16, 2020. Okanagan Regional Library (BC) chooses Patron Point to drive branch-level email communications. Patron Point announced that Okanagan Regional Library of British Columbia has selected its patron relationship management system to support the Library's marketing efforts. Of particular interest to the Library was Patron Point's ability to support branch level communications to each of its 31 branches.


October 9, 2020. West Vancouver Memorial Library (BC) selects Patron Point to boost email communication performance. Patron Point announced that West Vancouver Memorial Library of British Columbia has selected its patron relationship management system to support the Library's marketing efforts. Of particular interest to the Library was Patron Point's ability to improve its email marketing performance.


October 2, 2020. New Castle-Henry County Public Library (IN) utilizes Patron Point to enhance newsletter and web engagement marketing. Patron Point announced today that New Castle-Henry County Public Library of Indiana has selected its patron relationship management system to support the Library's marketing efforts. Of particular interest to the Library was Patron Point's ability to support the Library's goals of targeting patrons by age demographics for improved newsletter segmentation and providing tools to create engagement marketing programs.


September 18, 2020. Indianapolis Public Library (IN) to drive multi-pronged marketing program with Patron Point. Patron Point announced today that The Indianapolis Public Library has selected its patron relationship management system to support the Library's strategic marketing efforts.


September 15, 2020. Cedarburg Public Library (WI) launches Patron Point. Patron Point announced that Cedarburg Public Library (WI) has selected its patron relationship management system to support the Library's marketing efforts. Of particular interest to the Library was Patron Point's ability to move the Library's email program beyond monthly newsletters.


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Corporate Chronology

Dec 2015 Third Chapter Partners, now doing business as Patron Point, founded by Ted Fons, Gene Shimshock, and Tom Jacobson
Third Chapter Partners was established in 2016 as a new consulting firm offering a diverse set of services to libraries. The firm was founded by Ted Fons, Gene Shimshock, and Tom Jacobson.