Innovative is an entity of Clarivate, a publicly owned company. The Innovative family of library software solutions includes the Vega Library Experience (LX) suite, Polaris, Sierra and other leading solutions.

Breeding, Marshall. ProQuest Acquisition of Innovative Proceeds. December 2020. Smart Libraries Newsletter. ProQuest announced that it has received notification from the Federal Trade Commission (FTC) that the review of its acquisition of Innovative Interfaces has been completed. According to ProQuest Chief Executive Officer Matti Shem Tov, the acquisition of Innovative was accepted in its entirety and without further stipulations. ProQuest announced in December 2019 that it had acquired Innovative Interfaces from its previous owners, investment firms HGGC (formerly Huntsman Gay Global Capital) and JMI Equity in a transaction that closed on January 16, 2020. The FTC review commenced in February 2020, with ProQuest making a public statement acknowledging it on March 13, 2020. No specific information is available on what triggered this acquisition for review by the FTC, nor why it took place after the transaction had closed.

Breeding, Marshall. FTC Reviews ProQuest Acquisition of Innovative Interfaces. May 2020. Smart Libraries Newsletter. The acquisition of Innovative Interfaces by ProQuest, announced in December 2019, is one of the major events in the history of the library technology industry. The deal in which ProQuest purchased Innovative from its previous investors, HCCG and JMI Equity, closed on January 16, 2020. Innovative has become a wholly owned subsidiary of ProQuest, with Yariv Kursh in place as general manager. This transaction has attracted the attention of the Federal Trade Commission, which has initiated a review of the impact of the acquisition on the competitive environment. No specific timeframe has been given on the review, nor can any outcomes be predicted until it is concluded.

Breeding, Marshall. Update on the Acquisition of Innovative by ProQuest. March 2020. Smart Libraries Newsletter. The acquisition of Innovative Interfaces by ProQuest featured in the last issue of Smart Libraries Newsletter closed on January 15, 2020 and is now finalized. Closing the acquisition begins the business and product integration process, which will play out over the next couple of years. Innovative ultimately will be incorporated into the Ex Libris subsidiary of ProQuest.

Breeding, Marshall. ProQuest to acquire Innovative Interfaces. January 2020. Smart Libraries Newsletter. In a move that further consolidates the library technology industry, Ex Libris has entered into a definitive agreement to acquire Innovative Interfaces, Inc. from its private equity investors. Since December 2015, Ex Libris has been owned by ProQuest. In addition to its role as a major content provider to libraries, ProQuest is now responsible for a growing portfolio of library technology products, including major systems for resource management, content discovery, materials acquisition, reading list integration, and research services. While ProQuest faces major competition for each of its product categories, this move substantially strengthens its position in the sector and broadens its scope to include public libraries.

Breeding, Marshall. Innovative’s New Business Strategy and Management Team. March 2017. Smart Libraries Newsletter. Innovative Interfaces, under the leadership of its new Chief Executive Officer James Tallman, has begun to execute major changes to strengthen its position in the library technology industry. Innovative has expanded its management team to include a new set of executives with proven abilities in other sectors to take the company forward. In its next phase, Innovative intends to make major investments to transform itself into an “enterprise class library solutions company,” adopting practices and methodologies that have proven successful in other technology-oriented business sectors. These investments will also support new product development initiatives.

Breeding, Marshall. Innovative Interfaces acquires VTLS. July 2014. Smart Libraries Newsletter. Innovative Interfaces has acquired Blacksburg, VA-based VTLS as part of its strategic expansion strategy. This move follows the acquisition of Polaris, announced in April 2014. Both acquisitions were conducted in parallel, with each transition closing on a different schedule. The acquisition of VTLS significantly expands Innovative's international reach and brings a number of new technology products under its corporate umbrella. VTLS had been the longest standing company remaining under the ownership and management of its founder in the library technology industry. VTLS has been active since 1974, first as a department of the Newman Library of Virginia Tech University and since 1985, as an independent company.

Breeding, Marshall. Innovative Interfaces acquires Polaris Library Systems. May 2014. Smart Libraries Newsletter. In a move that further consolidates the library automation industry, Innovative Interfaces, Inc. has purchased Polaris Library Systems. Innovative is one of the largest companies in the industry, with an international presence and customers from all types of libraries. The acquisition significantly strengthens its presence in the US public library arena because of Polaris’s success in winning the majority of municipal library procurements in recent years.

Breeding, Marshall. Innovative Interfaces Absorbs SkyRiver and Withdraws Lawsuit Against OCLC. April 2013. Smart Libraries Newsletter. In a major shift in strategy reflecting a more collaborative style of its new ownership and management, Innovative interfaces has withdrawn the lawsuit it filed against OCLC in July 2010. SkyRiver Technologies, the sister company and lead plaintiff of the suit, has been absorbed into Innovative Interfaces, which will integrate the SkyRiver cataloging service into its product offerings.

Breeding, Marshall. VTLS Moves to Open Skies. March 2013. Smart Libraries Newsletter. VTLS launched a new product suite, called VTLS Open Skies, positioned as a library services platform. A major step for VTLS, this new strategy takes the most successful components in the current arsenal of technologies and products and rebuilds them into a comprehensive platform for the management and access to library resources.

Breeding, Marshall. Innovative Interfaces Ownership Update. March 2013. Smart Libraries Newsletter. Smart Libraries Newsletter has previously reported on the majority acquisition of Innovative Interfaces, Inc. and SkyRiver Technologies by a pair of private equity firms, Huntsman Gay Global Capital and JMI Equity. In the initial transaction, company cofounder Jerry Kline sold the majority of the company, but retained a stake and served as the chairman of a newly constituted Board of Directors. In a subsequent transaction that closed the end of January 2013, Kline divested his remaining shares to the investment firms. Huntsman Gay and JI Equity now own 100 percent of Innovative Interfaces and SkyRiver. No information is publicly available regarding financial details such as the valuation of the company or the portion of shares retained by Kline following the initial transaction. Kline also has resigned from the company's board of directors, having divested his ownership and concluding his strategic and operational involvement.

Breeding, Marshall. New Executive Leadership at Innovative Interfaces. October 2012. Smart Libraries Newsletter. Innovative Interfaces, Inc. has appointed Kim Massana as its new Chief Executive Officer, effective upon the announcement on August 27, 2012. Jerry Kline continues as Chairman and Neil Block as President.

Breeding, Marshall. Innovative Interfaces Joins the Private Equity Club. April 2012. Smart Libraries Newsletter. Innovative Interfaces, one of the veteran companies of the library automation industry, has been one of the major holdouts in the wave of private equity investments that has reshaped the library automation industry over the last six years. The company has remained under the sole ownership of its co-founder Jerry Kline. That position now changes as a pair of private equity firms, Huntsman Gay Global Capital and JMI Equity have made strategic investments in Innovative Interfaces, Inc. and its sister company SkyRiver Technology Solutions. Following the transaction Kline retains partial equity in the company and will serve as the Chairman of the company's reconstituted Board of Directors and will continue involvement in the leadership of the company. Rich Lawson, co-founder and Managing Partner of Huntsman Gay serves as Vice Chairman and JMI Equity will hold a seat on the new Board. No changes in the executive management of Innovative or SkyRiver are planned.

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May 15, 2026. Innovative, from Clarivate, introduces Sierra May 2026 release. Innovative, from Clarivate, announced the May 2026 Sierra release introducing enhancements designed to improve operational visibility, simplify administration, strengthen accessibility, and expand integrations across the library ecosystem. In this release, Sierra delivers updates across circulation, cataloging, authentication, reporting, system administration, and discovery workflows. The release includes expanded record history visibility, improved patron booking workflows, accessibility updates for both staff and patrons, new administrative monitoring tools, and expanded interoperability with Vega products and third-party systems.

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March 17, 2026. Jacksonville Public Library upgrades library systems with Polaris and Vega Discover. Innovative, from Clarivate, announce that Jacksonville Public Library has selected the Polaris Integrated Library System and Vega Discover to support its ongoing commitment to excellent service and community engagement.

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March 10, 2026. Join the IUG Hackathon, April 12. Innovative, from Clarivate, invites IUG members to participate in an annual Hackathon, held on April 12, the day before the IUG Conference begins. This fast-paced, collaborative event brings together individuals and teams to build creative solutions for Polaris or Sierra while competing for awards, recognition, and bragging rights.

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February 27, 2026. Troy Public Library elevates user experience with Vega Discover. Innovative, from Clarivate, is thrilled to announce that Troy Public Library in Michigan has gone live with Vega Discover, the next-generation library catalog experience designed to make discovery intuitive, engaging, and personalized for every patron. This exciting upgrade brings a modern, user-friendly search interface to the community – simplifying how readers explore the library's rich collections. Vega Discover's advanced search tools, format roll-ups, personalized bookshelves, and interactive features will help patrons find what they want faster and dive deeper into new topics of interest.

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February 25, 2026. Vega Mobile Worklists now available for Sierra. Innovative, from Clarivate, is proud to announce the launch of Vega Mobile Worklists, a new staff-facing mobile application and the latest addition to the Vega LX product portfolio. Vega Mobile Worklists represents a major step forward in our mobile-first strategy, expanding staff mobility across Sierra environments.

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February 23, 2026. Avon Lake Public Library delivers a unified, modern library experience with Polaris, Vega LX. Innovative, from Clarivate, is proud to announce that Avon Lake Public Library, Ohio, is now live on Polaris ILS, along with Vega Discover and Vega Mobile, marking an important milestone in the library's journey toward a more modern, connected, and user-focused library experience.

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February 17, 2026. How Clermont County Public Library improved the library experience with Vega LX. In 2024, Clermont County Public Library embarked on a transformative digital journey to modernize how it connects with its community. By moving from a patchwork of disconnected platforms to the integrated Vega Library Experience ecosystem, CCPL streamlined workflows, improved accessibility, and delivered a more intuitive experience for patrons and staff alike.

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February 12, 2026. Innovative from Clarivate continues expanding Director's Day Summits. Innovative, from Clarivate, continues to grow its Director's Day Summit program, a series of personal, peer-led gatherings designed specifically for public library directors to connect, exchange ideas, and shape the future of library service together. Built on successful early meetings in Denver and New York City, the program expanded across new locations throughout the year, reinforcing a commitment to thought leadership, listening, and partnership with library leaders.

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February 6, 2026. IUG 2026 Preconference: Register for accessibility training. Accessibility isn't just about meeting requirements – it's about designing library experiences where every patron can fully participate, whether in person or online. As new ADA Title II requirements take effect in April 2026, this IUG 2026 preconference session offers timely, hands-on guidance to help libraries strengthen accessibility across programs, services, and digital offerings.

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February 5, 2026. IUG 2026 Conference Registration Open: Early Bird Extended to February 6. Registration is now open for the IUG 2026 Annual Conference, and there's more good news: the early bird registration deadline has been extended to February 6. If you've been waiting to register, now is the time — don't delay.

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View All Innovative Interfaces, Inc. News Announcements

Dec 04, 2019 ProQuest Acquires Innovative Interfaces
In a move that further consolidates the library technology industry, Ex Libris has entered into a definitive agreement to acquire Innovative Interfaces, Inc. from its private equity investors. Since December 2015, Ex Libris has been owned by ProQuest. In addition to its role as a major content provider to libraries, ProQuest is now responsible for a growing portfolio of library technology products, including major systems for resource management, content discovery, materials acquisition, reading list integration, and research services. While ProQuest faces major competition for each of its product categories, this move substantially strengthens its position in the sector and broadens its scope to include public libraries.

Jun 01, 2014 Innovative Interfaces acquires VTLS
Innovative Interfaces has acquired Blacksburg, VA-based VTLS as part of its strategic expansion strategy. This move follows the acquisition of Polaris, announced in April 2014. Both acquisitions were conducted in parallel, with each transition closing on a different schedule. The acquisition of VTLS significantly expands Innovative's international reach and brings a number of new technology products under its corporate umbrella. VTLS had been the longest standing company remaining under the ownership and management of its founder in the library technology industry. VTLS has been active since 1974, first as a department of the Newman Library of Virginia Tech University and since 1985, as an independent company.

Mar 31, 2014 Innovative Interfaces acquires Polaris Library Systems
Through a transaction that closed on March 31, 2014, ownership of Polaris changed hands from its Syracuse-based private investors to Innovative Interfaces, which is in turn owned by private equity investors, HGGC (formerly Huntsman Gay Global Capital) and JMI Equity.

Feb 01, 2013 Huntsman Gay Global Capital and JMI Equity purchase remaining shares of Innovative Interfaces
Huntsman Gay Global Capital and JMI Equity now fully own the Innovative Interfaces, Inc., having purchased the remaining shares from Innovative's founder, Jerry Kline. Kline also has resigned from Innovative's Board of Directors.

Aug 27, 2012 Kim Massana named as Chief Executive Officer
Innovative Interfaces announced that Mr. Kim Massana will join the executive ranks as Chief Executive Officer. In this role, Massana will be charged with expanding the Company's product and business development. The Lancer Group served as the executive search firm that recruited Massana to Innovative.

Aug 09, 2010 Neil Block becomes president of Innovative Interfaces, Inc.
The company today announced the promotion of Neil Block to the position of President of Innovative Interfaces. In his new role, Block will lead the day-to-day operations of the company including sales, marketing, product development, and customer service. As President, Block will report directly to Jerry Kline, Founder and Chairman of Innovative Interfaces. He began his new duties effective August 9th.

Oct 16, 2001 Jerry Kline purchases the outstanding shares of the company from co-founder Steve Silberstein
Innovative Interfaces announced that Jerry Kline, co-founder and CEO, has reached an agreement to purchase the outstanding shares of the company from co-founder Steve Silberstein. Upon closing of the transaction, which is expected by the end of the year, Kline will assume full ownership of the company.

Apr 30, 1997 Innovative acquires SLS
From Library Systems Newsletter: Innovative Interfaces, Inc., has purchased SLS Information Systems of Great Britain. SLS has over 700 installations in Europe, including more than 50 in academic libraries. Its primary product, known as "Libertas," runs on Digital AXP computers using OpenVMS as the operating system and FORTRAN and "C" as the programming languages. The DBMS is proprietary. SLS was owned by 16 UK universities. Innovative purchased all of the outstanding stock for cash. The deal includes subsidiaries in Scandinavia (Stockholm) and Spain (Madrid). SLS currently has a staff of 46 people.

Oct 15, 1992 Bob Walton Joins Innovative Interfaces Inc. as Executive Vice President
From Library Systems Newsletter: Bob Walton will join the management team of Innovative as Executive Vice President. As Executive Vice President, Walton will serve as Innovative's Chief Financial Officer, including responsibility for Marketing, Sales and Administration.

1978 Innovative Interfaces, Inc. founded by Jerry Kline and Steve Silberstein

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2025 Innovative Interfaces, Inc. Accomplishments Narrative

Innovative, from Clarivate, remains fully committed to empowering libraries as they navigate the diverse and changing needs of their communities. We believe innovation is rooted in partnership, trust, and a deep understanding of the library mission, working side by side with libraries to consistently deliver new, meaningful outcomes for staff and the patrons they serve.

As library services continue to expand, our portfolio of forward-thinking solutions evolves with them. Grounded in robust integrated library systems, we deliver library-first tools that apply thoughtful strategy, and responsible, standards-driven AI to help libraries stay ahead, confidently adapt, expand access to new audiences, and enable more personalized experiences.

Our Commitment to Library Success:

Library success is at the core of our approach. By listening, collaborating, and co-creating with libraries, we deliver solutions that are built not just for libraries, but with them. We proactively incorporate library feedback into product development by engaging libraries through development partner programs, beta testing, and regular customer meetings. Idea Exchange, our idea-sharing platform, provides an open online forum for every Innovative user to submit, discuss, and vote on ideas for product enhancements. Shared by everyone from circulation staff to directors, all submissions in the Idea Exchange are evaluated in our Member-Exclusive Enhancements Process (MEEP), a collaboration with the Innovative Users Group (IUG). IUG member institutions evaluate the top-rated ideas for implementation time and effort and vote to advance the ideas with the strongest potential impact.

New Library Partnerships:

Our approach to new library relationships is grounded in enabling and empowering libraries to fulfil their vision and support their mission in daily practice. The growth in new public library customers during 2025 reflects sustained confidence in the value of our software solutions and services.

With a goal to deliver an innovative, end-to-end patron engagement experience, Horry County Memorial Library in South Carolina found a comprehensive solution in the ability to seamlessly integrate the Innovative solutions into one ecosystem. The library selected Polaris, Vega Discover, Vega Program, Vega Promote, and Vega WebBuilder.

OWLSnet, a consortium of 40 public libraries in Wisconsin, conducted an RFI focused on consortium readiness and future development. OWLSnet selected Polaris for its consortium-focused features and, recognizing the strength of our Vega LX platform, added Vega Mobile, Vega Discover and Vega Program as well.

Given the capability that Polaris provides for future growth opportunities and alignment with other third-party vendors, Ramsey County Library in Minnesota selected Polaris for their new ILS.

St. Catherines Public Library and Niagara Falls Public Library in Canada combined resources to create a shared ILS that could support their mutual goals and provide more options to their patrons.

Together, they chose Polaris & Vega Discover.

A summary of key new partnerships established in 2025 also include: Maury County Public Library (TN); National City Public Library (CA); Pasadena Public Library (CA); Pikes Peak Library District (CO); Rockbridge Regional Library (VA); Roanoke Valley Libraries (VA); San Diego Public Library (CA); Sonoma County Library System (CA); Temple Public Library (TX) and Valley Library Consortium (MI); as well as the aforementioned Horry County Memorial Library (SC); OWLSnet (WI); Ramsey County Library (MN); and St. Catherines Public Library and Niagara Falls Public Library (Canada).

Professional Services:

This year marked a major milestone, with a record number of new Polaris and Vega Discover libraries successfully going live. We partnered with libraries around the world, including in the US, Canada, Germany, Spain, Switzerland, Saudi Arabia, Malaysia, Singapore, Australia, and New Zealand, to expand their services across our product suite. We helped libraries launch beautiful new websites powered by Vega WebBuilder, and collaborated with consortia to unlock powerful new resource sharing opportunities through Rapido Consortial Borrowing, connecting public and academic collections at scale. We’re building a new Knowledge Portal, featuring a modern interface, AI-driven Knowledge Assistant, and unified content across our software portfolio, which we’re excited to launch early this year.

Delivering Innovative Solutions:

Guided by decades of experience in the library industry and informed by ongoing collaboration with our library partners, we continue to evolve and enhance our software solutions. Our focus remains on helping libraries to address the challenges of today while ensuring they are well equipped to navigate the emerging demands of the future. This includes embracing AI in products like LX Starter and Vega WebBuilder and continuing development of other new concepts to help staff work faster and smarter- without replacing human judgment.

It was a pivotal year for Polaris development, continuing the transformation from a desktop client with a web-based product add-on to a fully web-based platform. Administrators can now manage settings, permissions, and workflows directly through a web browser. Advanced SMS integration and voice alerts were also a top development. This year brought the highest numbers of installations to date, including international expansion into libraries in Spain, Germany, Australia and Singapore. More than 90 percent of the updates implemented in the Polaris ILS were driven directly by library feedback collected through idea-sharing platforms, programs and customer partnerships. Polaris is used by 154+ million library patrons worldwide.

A trusted and fully supported solution, Sierra remains a robust ILS actively used by 129+ million patrons and maintained as a core part of our portfolio. Sustained investments in 2025 included two releases and more than 75 new features. Largely influenced directly by customer input, high-impact updates centered around enhanced flexibility, reporting and user experience. Enhancements now offer SMS opt-in status visibility within the WebPAC, the addition of return dates in reading history, and deeper integration with Rapido Consortial Borrowing. Accessibility continues to advance toward an inclusive experience with improvements in contrast, navigation and interface clarity. Administrative tasks are easier to reach and manage in the Admin App and Sierra staff client. And libraries now have greater control over configurations that limit access to patron data and strengthen confidentiality. Users also continue to appreciate the convenience of Sierra Web and the award-winning Mobile Worklists app, a mobile-first tool that enables real-time catalog access, for inventory, weeding and accurate material handling from anywhere in the library.

Now serving more than 212 customers, the growing Vega LX community welcomed 62 new libraries in 2025, putting 450+ Vega products currently in use worldwide. We introduced Vega Donate adding a seventh Vega LX product to the unified suite of tools. Designed exclusively for libraries, this new donation and eCommerce platform easily integrates with existing systems. Vega Donate provides a no-code setup for a customizable donation page that tracks one-time and recurring donations and an eCommerce shop for branded library merchandise.

Customers sent over 33 million emails via LX Starter, the email notification tool for Sierra and Polaris. This represents a 30 percent increase over 2024. Libraries were introduced to new enhancements that improved usability and provided a more user-friendly experience for library administrators through reviewer role restrictions, additional settings and navigation for test notices, related cardholder accounts and a consolidated view of email activity from a specific email address.

In 2025, Vega Discover rolled out more than 100 new features and enhancements and marked its largest go-live yet, uniting with Polaris for Singapore’s National Library Board. The Member-Exclusive Enhancements Process (MEEP) incorporated library-driven requests: sorting results by author & title and using existing ILS bib record lists or record sets to create showcases. Other key developments included: a single staff interface to manage Vega LX Admin and Vega Discover settings in one place, social media sharing, and the ability to search personalized lists and check real-time availability of saved titles. Development time was also devoted to a new Account Portal, to be launched this spring. Account Portal streamlines how patrons manage their library accounts, allowing parents to oversee a child’s library activity or adults to link their accounts without multiple logins. Vega Discover surpassed the 100 million milestone, reaching over 137 million discovery searches at year-end, a testament to the platform’s effectiveness and popularity with patrons. The discovery module continues to expand globally, with customers in seven countries.

Vega Promote modernizes library email outreach, making it easier to engage patrons and build stronger community connections. Enhancements were introduced in 2025 to support libraries’ evolving marketing needs such as advanced segmentation, audience and privacy features. By fully integrating patron records into Promote, this modern marketing automation tool now truly stands apart from others in the industry, making it easy to create relevant and timely messages for all members of an audience, both cardholders and non-cardholders. We introduced Cardholder 360, a new tool that enables Sierra and Polaris users to identify patron records with the same email address, view all email activity sent to one address and automatically de-duplicate cardholders and non-cardholder records. Promote also now includes an automated age check setting to ensure COPPA compliance.

Ongoing growth in new Vega WebBuilder customers reflects libraries’ recognition of the platform’s ease of use, flexibility and strong security. New innovations throughout the year focused on improving intuitiveness and versatility in the website creation experience. Users were introduced to a preview environment, where staff can review new features prior to launch, waitlist enhancements, and calendar filtering. Other functionality updates included enhancements in statistics and reporting, appointment booking within events, and create-your own notification templates.

Vega Program has introduced door unlocking in efforts to give patrons more freedom using one or more methods such as entering an issued numerical code, scanning a QR code with the app, or using Bluetooth/NFC. Improved filtering by location and publisher is now available for patrons. We continued to make accessibility advancements, along with progress toward meeting WCAG 2.2 AA guidelines in 2026. We’ve also improved report scheduling for staff, as well as introduced room booking restrictions so libraries can select which patron types are ineligible to book.

Vega Mobile has seen eight app releases in 2025 – among them 15+ new home tab types, Polaris pickup areas, dark theme, and the option to unlock booked rooms. The tool now includes six additional integrations and collaborations with hoopla, uLibrary, StackMap, Stripe Payments, cloudLibrary, and Princh to expand app capabilities and further enhance the patron experience.

INN-Reach is powering largescale collaboration, with nine installations across the US and one in Spain. Together, these networks serve more than 1,300 libraries and enable around 3 million filled requests annually – demonstrating the platform’s critical role in high-volume resource sharing. 

Winning Awards:

The Innovative solutions suite continues to deliver measurable value where it matters most to library staff – through quality, functionality, value, reliability, and innovation. This is evidenced by our recognition as a repeat recipient of the trusted Modern Library Awards (MLA) reflecting the confidence customers place in our products and services. Innovative earned three Platinum distinctions for Vega Discover, Polaris, and INN-Reach in the 2026 MLA program.

With an overall score of 8.83/10. Vega Discover became a five-time Platinum award winner. One MLA judge commented: “Our library has been impressed with the continuous schedule of updates for the Vega Discover product as well as the high quality of customer support provided by the vendor. The visual presentation of the discovery layer is intuitive for patrons and the integrated Syndetics Unbound features within material records makes for a very rich browsing experience. We have noticed increased circulation for materials which are featured in showcases, which are easy to create and maintain. It is exciting to see the Vega Discover product continue to grow and we are looking forward to the new features which will be introduced in the future”.

Polaris has received MLA awards for five consecutive years, honored with its fifth Platinum recognition, this year. One MLA judge wrote this about it: “I’ve worked with many different ILS solutions, both open source and proprietary. In my professional opinion, Polaris is the best in the field.”

INN-Reach was awarded its seventh platinum distinction in eight years. An MLA judge had this to say about it: “INN-Reach makes it effortless for patrons to discover, request, and receive materials from other libraries in just a few days. The platform has greatly expanded access to collections and improved user satisfaction. I enthusiastically recommend INN-Reach for the Modern Library Award as a standout solution for any library consortium seeking to strengthen resource sharing and enhance the patron experience.”

Market share for the Innovative product family continues to grow, reflecting sustained momentum in competitive bid processes among medium and large libraries. This momentum signals increasing confidence in solutions engineered to effectively support the complex operational demands of larger institutions. As libraries look to the future, they are selecting Innovative, from Clarivate for strategic, purposefully built tools and the strength of a unified platform designed to drive efficiency, seamless integration, and long-term scalability.

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