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EBSCO Information Services

This dashboard brings together data, trends, news, and other resources from Library Technology Guides describing the organization, its executive leadership, personnel employed, business history, as well as related features and news articles.

Connect to the EBSCO Information Services website

10 Estes Street
Ipswich, Massachusetts 01938
United States
Web site: http://www.ebsco.com/
Email: information@ebsco.com

Resource Management Products (ILS or LSP)

FOLIO -- EBSCO Information Services product logo
FOLIO -- EBSCO Information Services
[product profile]

Executive Leadership

photo of Tim Collins
Tim Collins
President and Chief Executive Officer
photo of Sam Brooks
Sam Brooks
Executive Vice President – Marketing, Sales, Publisher Relations and Strategic Partnerships
photo of Doug Jenkins
Doug Jenkins
Chief Information Officer and Senior Vice President
photo of Jay Mark
Jay Mark
Executive Vice President, Strategy, Finance, Planning and Operations
photo of Allen Powell
Allen Powell
President, EBSCO Subscription Services Division
photo of Gar Sydnor
Gar Sydnor
Executive Vice President, FOLIO and Research SaaS
photo of Patty Carroll
Patty Carroll
Executive Vice President of Human Resources
photo of Betsy Jones
Betsy Jones
Executive Vice President, EBSCO Clinical Decisions
photo of Sara Earley
Sara Earley
Senior Vice President, Research Databases
photo of Michael Laddin
Michael Laddin
Senior Vice President, Product Management, Proprietary Products
photo of Tamir Borensztajn
Tamir Borensztajn
Vice President of SaaS Strategy
photo of Neil Block
Neil Block
Vice President of Open Source Innovation
photo of Kathleen McEvoy
Kathleen McEvoy
Vice President of Communications
photo of Kristin Delwo
Kristin Delwo
General Manager, Stacks Library Services
photo of Oliver Pesch
Oliver Pesch
Chief Product Strategist
photo of Scott Bernier
Scott Bernier
Senior Vice President of Marketing
photo of Mark Herrick
Mark Herrick
Senior Strategic Advisor
photo of Sid McNeal
Sid McNeal
Senior Vice President

Company Ownership

EBSCO is privately owned by the J.T. Stevenson family.

Mergers and Acquisitions

Mergers and Acquisitions for EBSCO Information Services

Personnel employed

[Data source: statistics supplied for the annual Library Systems Report or from public information]

CompanyYearDevelopmentSupportSalesAdminOtherTotal
EBSCO Information Services 20205883656815296942857

Documents or articles featuring EBSCO Information Services

. EBSCO Information Services acquires leading library and research web platform, Stacks Inc.. February 7, 2019. . EBSCO Information Services announced the acquisition of Stacks Inc., a leading library and research web platform. EBSCO partnered with the company in 2016 to release Stacks, a hosted content management system for libraries. This acquisition reinforces EBSCO’s commitment to providing library patrons with the best possible search experience and deep integration of resources.

. EBSCO Publishing and EBSCO Information Services merge. May 22, 2013. . EBSCO Industries, Inc. announces the EBSCO Information Services and EBSCO Publishing businesses will merge on July 1, 2013 and will operate as a single business under the name EBSCO Information Services. Tim Collins, a 26-year EBSCO veteran and previously President of EBSCO Publishing, will serve as President of the combined entity.

Breeding, Marshall. EBSCO Discovery Service Extends Options through New Partnerships. August 2012. Smart Libraries Newsletter. In recent weeks, EBSCO has announced a number of partnerships that potentially extend the reach of EBSCO Discovery Service. This product has become well established as one of the major indexbased library resource discovery services, along with Summon from Serials Solutions, Primo and Primo Central from Ex Libris, and OCLC's WorldCat Local. These products compete vigorously to offer the broadest coverage of the resources in library collections, the strongest features for search and retrieval, and for the most flexibility and interoperability with other applications within a library's technical infrastructure.

Breeding, Marshall. EBSCO Releases EBSCO Discovery Service API. July 2012. Smart Libraries Newsletter. EBSCO Publishing has improved the extensibility and interoperability of its EBSCO Discovery Service (EDS) through the release of a new Application Programming Interface, or API, compatible with current technology practices and with popular discovery interfaces such as VuFind. This move brings EDS, which already competed well on the power of its search technology and the breadth of its index, into an even stronger position relative to other discovery services, such as Summon and Primo Central, which have previously released APIs.

. New EBSCO Discovery Service API makes it easier for libraries to create a custom discovery solution. June 5, 2012. . EBSCO Publishing continues its commitment to performance and stability with the release of EBSCO Discovery Service API, representing the new standard for comprehensive content and an array of intricate software features and functionality. EBSCO Discovery Service API enables libraries to use their own portals or website applications for a discovery user interface while making the most of their discovery solution by connecting researchers to the superior content and enhanced search features available from EBSCO Discovery Service.

Breeding, Marshall. EBSCO Consolidates its Platforms. March 2012. Smart Libraries Newsletter. EBSCO has announced that it will begin merging all of these services into the EBSCO Discovery Services. The consolidation of these tools will not only provide opportunities for more seamless behind-the-scenes integration of the linking and discovery environments, but it will also allow libraries to manage both product families through a single administrative tool.

. EBSCO Discovery Service integrating EBSCO A-to-Z and LinkSource. January 20, 2012. . EBSCO Discovery Service is set to benefit from the formal merging of EBSCO A-to-Z and LinkSource into EBSCO’s overall discovery solution. The two resources, which are relied upon by thousands of universities and other institutions around the globe, will become an integrated part of EBSCO Discovery Service. The EDS technology and service teams will work to provide additional value for EDS customers via a seamless integration of the services with EBSCO Discovery Service.

. EBSCO Publishing and The H.W. Wilson Company make joint announcement of merger agreement. June 2, 2011. . EBSCO Publishing and The H.W. Wilson Company have merged in what is being viewed by the companies as an ideal match. This combination of organizations will allow the strengths of each to benefit existing and forthcoming products and services. Libraries using products from either company will benefit as improvements are made to the respective resources. The Wilson controlled vocabularies will be integrated into EBSCO’s controlled vocabularies, resulting in improved subject indexing for EBSCO databases. The EBSCOhost platform will be enhanced to take advantage of this indexing in its search and relevancy ranking algorithms. All Wilson indexing, abstracts and full text will be fully searchable via EBSCO Discovery Service for subscribers of Wilson databases. The addition of Wilson’s robust abstract/index records and unique full text will strengthen EBSCO Discovery Service.

. New service from EBSCO Publishing allows libraries to use EBSCOhost as the front end of their online catalog. January 7, 2011. . EBSCO Publishing is leveraging its expertise in loading and enriching data along with the popularity of the EBSCOhost interface to enable public libraries to use EBSCOhost as the front end of their online catalogs. Loading catalog records on EBSCOhost® allows public libraries to provide public library patrons with a better user experience using the features and functionality of EBSCOhost.

. EBSCO Releases ERM Essentials for E-Resource Management. January 15, 2010. . EBSCO announced EBSCONET ERM Essentials, an electronic resource management system that features unprecedented auto-population of holdings and data, making it the most effective ERM solution available. EBSCO provides all the features one would expect from a comprehensive ERM system in a single, centralized source where data is readily available for complete e-collections management, including key services like simple searching and browsing of the library’s e-collection and orders, workflow management via reminders and tasks, management of trials and renewals, and the ability to gather data for analyzing and evaluating holdings. EBSCONET ERM Essentials integrates with EBSCO’s subscription management tools and services.

. EBSCO Publishing releases EBSCO Discovery Service: access print and electronic content from a single search box. January 5, 2010. . EBSCO Discovery Service creates a unified, customized index of an institution’s information resources, and provides access via a single search box. Metadata is harvested from both internal (library) and external (vendors) sources creating a pre-indexed service of unprecedented size and speed. The service is indexed directly on EBSCO servers allowing for exceptionally fast search response times. Users are also able to leverage the familiar powerful features of the EBSCOhost user experience. EDS provides everything the researcher needs in one place—a single interface for discovery of a library’s entire collection and powerful features that heighten the research experience.

Breeding, Marshall. EBSCO sets strategy for discovery. September 2009. Smart Libraries Newsletter. In the rapidly moving world of discovery products, EBSCO Publishing has developed a series of products and partnerships that make it a strong competitor. A longstanding provider of aggregated article databases and other information products, EBSCO has extended its strategic product suite into the arena of broader discovery services. In recent months, the company has announced a number of partnerships for content and extensions to its technology platform related to this new suite of products and services.

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News Announcements

October 12, 2021. EBSCO Information Services announces development of new books ordering platform. As the books marketplace continues to evolve, EBSCO Information Services is committed to evolving with it, by prioritizing the changing needs of libraries and their patrons. This evolution relies on EBSCO's investment in the books ecosystem and the ability to reimagine innovative, open and interoperable library workflows. Starting from discovery and acquisition to research and the end-user experience, these investments build upon the long-time strength of EBSCO's existing book services.


October 5, 2021. Chile’s University of Concepcion now live with the FOLIO Library Services Platform. University of Concepcion has become the first library in Chile and Latin America to fully adopt the FOLIO Library Services Platform. UdeC utilized EBSCO FOLIO from EBSCO Information Services for their implementation services and will continue to use EBSCO FOLIO for hosting services. This is the first FOLIO implementation in Latin America and will serve as an example for libraries in the region looking to switch to an open-source LSP.


September 30, 2021. EBSCO Information Services releases Serials Price Projection Report for 2022. The 2022 Serials Price Projection Report from EBSCO Information Services is now available. The report projects that the overall effective publisher price increases for academic and academic medical libraries are expected to be (before any currency impact) in the range of three to five percent for individual titles and one to three percent for e-journal packages.


September 23, 2021. EBSCO Information Services honored with 2021 IACET Innovation of the Year for Technology Integration award. EBSCO Information Services was selected as this year's recipient of the 2021 International Accreditors for Continuing Education and Training (IACET) Innovation of the Year for Technology Integration Award. EBSCO received the award for its work on Dynamic Health™, the company's evidence-based tool designed for nurses and allied health professionals. Dynamic Health helps nurses and allied health professionals master skills, obtain fast answers to questions and foster an evidence-based culture and critical thinking.


September 20, 2021. EBSCO Information Services' Clinical Decision support tools now available in the Epic App Orchard. EBSCO Information Services is making more clinical decision support tools available in the Epic App Orchard marketplace. After installing tools from EBSCO, DynaMed®, DynaMed Micromedex with Watson and Dynamic Health can be accessed by Epic users as part of their clinical workflow, enabling them to focus on providing personalized patient care.


September 14, 2021. Eight academic institutions from around the world adopt EBSCO FOLIO’s ERM for electronic resource management. Eight universities in the United Kingdom, Canada and the United States have adopted EBSCO FOLIO ERM from EBSCO Information Services. The libraries either moved from existing electronic resource management (ERM) tools or instituted their first ever ERM.


September 14, 2021. Ocho instituciones académicas de todo el mundo implementan ERM de EBSCO FOLIO para la gestión de recursos electrónicos. Ocho universidades del Reino Unido, Canadá y Estados Unidos han elegido EBSCO FOLIO ERM de EBSCO Information Services (EBSCO). Algunas bibliotecas se trasladaron desde herramientas de gestión de recursos electrónicos (ERM) ya existentes o implementaron su primer ERM.


August 31, 2021. Massey University Te Kunenga ki Pūrehuroa to adopt FOLIO library services platform with hosting from EBSCO Information Services. Massey University Te Kunenga ki Pūrehuro in New Zealand is adopting the FOLIO Library Services Platform with hosting and service support from EBSCO Information Services through EBSCO FOLIO.


August 25, 2021. El Sistema de la Universidad de Missouri adopta la Plataforma de Servicios Bibliotecarios FOLIO utilizando EBSCO FOLIO Services. Las cuatro bibliotecas académicas del Sistema de la Universidad de Missouri están realizando la transición a la Plataforma de Servicios Bibliotecarios FOLIO utilizando EBSCO FOLIO Services de EBSCO Information Services (EBSCO). El cambio a FOLIO creará una plataforma unificada que proporciona flexibilidad y un recurso personalizable para el Sistema de la Universidad de Missouri, a la vez que se consigue una mayor eficiencia con los sistemas existentes de EBSCO.


August 24, 2021. University of Missouri System adopting the FOLIO library services platform using EBSCO FOLIO Services. four academic libraries in the University of Missouri System are transitioning to the FOLIO Library Services Platform using EBSCO FOLIO Services from EBSCO Information Services. The move to FOLIO will create a unified platform that provides flexibility and a customizable resource for the University of Missouri System while also realizing efficiencies with existing EBSCO systems.


View All EBSCO Information Services News Announcements

Corporate Chronology

Feb 20, 2015 EBSCO acquires of YBP Library Services from Baker &Taylor.
EBSCO Information Services made a significant investment in the library workflow with the acquisition of YBP Library Services from Baker &Taylor. GOBI3 (Global Online Bibliographic Information) serves as YBP's primary tool for the discovery and acquisition of digital and print monographic content. Relied upon by academic, research and special libraries worldwide, GOBI provides access to more than 12 million titles, including more than one million digital titles from leading aggregators and publishers.

Jun 30, 2013 EBSCO Publishing and EBSCO Information Services consolidate into single company operating as EBSCO Information Services
EBSCO Information Services and EBSCO Publishing businesses will merge on July 1, 2013 and will operate as a single business under the name EBSCO Information Services. Tim Collins, previously President of EBSCO Publishing, will serve as President of the combined entity. Allen Powell, President of the subscription services division of EIS, will now report to Collins.

Jun 02, 2011 EBSCO Publishing acquires The H.W. Wilson Company
EBSCO Publishing and The H.W. Wilson Company have merged in what is being viewed by the companies as an ideal match. This combination of organizations will allow the strengths of each to benefit existing and forthcoming products and services. Libraries using products from either company will benefit as improvements are made to the respective resources. The Wilson controlled vocabularies will be integrated into EBSCO’s controlled vocabularies, resulting in improved subject indexing for EBSCO databases. The EBSCOhost platform will be enhanced to take advantage of this indexing in its search and relevancy ranking algorithms. All Wilson indexing, abstracts and full text will be fully searchable via EBSCO Discovery Service for subscribers of Wilson databases. The addition of Wilson’s robust abstract/index records and unique full text will strengthen EBSCO Discovery Service.

Mar 17, 2010 OCLC sells NetLibrary to EBSCO Publishing for $7,867,200
From the 2009/10 OCLC Annual Report: On March 17, 2010, OCLC sold the assets of the NetLibrary Division (including the NetLibrary platform, operations and infrastructure in Boulder, Colorado) and the rights to license a select number of vendor-owned databases previously sold on the OCLC FirstSearch service to EBSCO Publishing for $7,867,200 and assumption of related liabilities. The transition services agreement between OCLC and EBSCO Publishing ($230,000 annually for an initial term of three years) ensures that all NetLibrary eBooks have been placed in a dark archive at OCLC and OCLC will continue to make OCLC- MARC records available for download by the relevant library for NetLibrary eBooks as well as providing library holdings synchronization. OCLC recognized a gain on the sale of $21,666,500.

Mar 17, 2010 EBSCO Publishing acquires the NetLibrary Division from OCLC
OCLC and EBSCO Publishing signed an agreement whereby EBSCO will purchase the assets of the OCLC NetLibrary Division and the rights to license a select number of vendor-owned databases currently available through the OCLC FirstSearch service. The purchase includes the NetLibrary eBook and eAudiobook platform as well as operations and infrastructure in Boulder, Colorado.

May 30, 2008 EBSCO Information Services acquires Minerva Wissenschaftliche Buchhandlun from Springer-Verlag
EBSCO Information Services has acquired Minerva Wissenschaftliche Buchhandlun, of Vienna, Austria, from Springer-Verlag. Founded in 1909, Minerva has a well established tradition for providing exceptional service to libraries in the areas of serials management and monograph orders, complementing very well the EBSCO portfolio of products and services. Minerva is the leading subscription agency in Austria and Hungary and has business operations throughout Central and Eastern Europe.

Sep 24, 2003 EBSCO Publishing acquires Whitston Publishing Company
EBSCO Publishing announced the acquisition of Whitston Publishing Company, Inc., a well-respected publisher of reference works for academic and public libraries since 1969. Whitston's flagship database, the American Humanities Index has been available through the popular EBSCOhost online research service since January 2003.

Jan 24, 2003 EBSCO acquires operations of RoweCom Worldwide
RoweCom, Inc., doing business as RoweCom, Faxon or divine Information Services announced the signing of a non-binding letter of intent with EBSCO Industries, Inc., the global leader for the delivery of integrated information systems and services, for the proposed purchase of the RoweCom worldwide subscription agent business. The proposed transaction was also endorsed by the steering committee of the ad-hoc group of publishers and library customers of RoweCom. The committee, including the publisher members the American Institute of Physics, the Association of Learned & Professional Society Publishers, Elsevier, Oxford University Press and Wiley, will endeavor to expand the group of publishers supporting this transaction as they believe the contemplated agreement is a significant step forward for customers and publishers.

1999 EBSCO acquires NoveList from CARL
NoveList acquired by EBSCO. The company employed 5 personnel at the time.

1995 EBSCO Information Services formed
EBSCO Information Services (EIS) formed to provide libraries with one source for quality information-related services and products.

1986 EBSCO acquires Popular Magazine Review and Horizon Information Systems to form EBSCO Publishing
EBSCO Publishing got its start as a family business in Ipswich, MA that created summaries of magazine articles from the local library and published in a newsletter. The company was founded in 1984 as Popular Magazine Review by Gerald Seaman and Tim Collins, which had expanded considerably by the time it was acquired by EBSCO Industries in 1987 and renamed the product to Magazine Article Summaries. That year EBSCO Industries had also acquired Horizon Information Systems, a company founded in 1985 by Dan Tonkery to create search and retrieval software for databases distributed on CD-ROM, with Oliver Pesch leading the development process. These two companies were combined to form EBSCO Publishing.

1984 Popular Magazine Review founded by Gerald Seaman and Tim Collins
In 1984, Gerald Seaman and Tim Collins co-founded Popular Magazine Review. The firm's product was a print magazine index with article summaries

1958 EBSCO Industries, Inc. established
Operations were combined under EBSCO Industries, Inc., profit centers were established, and corporate headquarters moved to the center of Birmingham.

1944 Military Services Company founded by Elton B. Stephens and Alys Robinson Stephens
Elton B. Stephens and his wife, Alys Robinson Stephens, formed a partnership to sell magazines, personalized binders and racks to the U.S. Armed Forces under the name of Military Service Company.

Annual Accomplishments Statements

[Data source: text supplied for the annual Library Systems Report]

2020 EBSCO Information Services Accomplishments Narrative

In 2020, EBSCO Information Services (EBSCO) continued its focus on openness, interoperability, improving the user experience and enhancing librarian workflow.

FOLIO:

  • EBSCO launched EBSCO FOLIO, an open source library services platform that integrates print and electronic resources and provides implementation, hosting and support for FOLIO. EBSCO also announced a series of international partnerships to offer FOLIO implementation services to libraries.
  • Universities worldwide began transitioning to the FOLIO Library Services Platform, with several libraries also working with EBSCO to leverage EDS and OpenAthens authentication services as well as hosting and service support.

EBSCO Discovery Service:

  • EBSCO started to roll out a new version of EBSCO Discovery Service (EDS), equipped with a new interface to enhance and personalize the user experience. Customers will transition to the new interface, based on their readiness and current set-up.
  • A partnership with Google CASA and Universal CASA was launched, enabling users who start their research in Google Scholar to connect to EBSCOhost and retrieve full text results.
  • EBSCO enabled LTI (Learning Tools Interoperability) compliance, allowing students to connect directly to content with easy authentication.
  • The EDS Knowledge Graph was developed to improve search and relevance rankings for EBSCOhost and EDS, with a multi-lingual capability to allow users to enter search terms in their languages.
  • The EDS Concept Map was introduced, providing a visual representation of related subjects and concepts that helps patrons further explore their research and make new connections across related topics.
  • EBSCO continued its work with The Carroll Center for the Blind, testing accessibility from the start of its production process to help shape the evolution of EDS’ new interface.

Additional initiatives:

  • EBSCO prepared for the launch of their new library analytics tool, announcing a beta partnership with three institutions to combine and streamline data sets from library and campus systems. The platform allows staff to demonstrate library impact while making informed decisions on collections and services.
  • EBSCO acquired Zepheira, a provider of large-scale, decentralized linked data infrastructure that helps facilitate connections between library systems and the open web.
  • EBSCO continued its work in support of open research and preservation through partnerships with Code Ocean, protocols.io and Arkivum.
  • GOBI® Library Solutions from EBSCO announced a partnership with Books at JSTOR to include demand-driven acquisition for E-Books in GOBI®.
  • EBSCO was named one of the top e-book platform providers in the ASPIREverified Accessibility Audit with the first-ever perfect score of 100 percent.
[View Narrative for 2019] [View Narrative for 2018] [View Narrative for 2017] [View Narrative for 2016] [View Narrative for 2015] [View Narrative for 2014] [View Narrative for 2013] [View Narrative for 2012] [View Narrative for 2011] [View Narrative for 2010]