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EBSCO Information Services

This dashboard brings together data, trends, news, and other resources from Library Technology Guides describing the organization, its executive leadership, personnel employed, business history, as well as related features and news articles.

Connect to the EBSCO Information Services website

10 Estes Street
Ipswich, Massachusetts 01938
United States
Web site: http://www.ebsco.com/
Email: information@ebsco.com

Resource Management Products (ILS or LSP)

Executive Leadership

photo of Tim Collins
Tim Collins
President and Chief Executive Officer
photo of Sam Brooks
Sam Brooks
Executive Vice President – Marketing, Sales, Publisher Relations and Strategic Partnerships
photo of Doug Jenkins
Doug Jenkins
Chief Information Officer and Senior Vice President
photo of Jay Mark
Jay Mark
Executive Vice President, Strategy, Finance, Planning and Operations
photo of Allen Powell
Allen Powell
President, EBSCO Subscription Services Division
photo of Gar Sydnor
Gar Sydnor
Executive Vice President, FOLIO and Research SaaS
photo of Patty Carroll
Patty Carroll
Executive Vice President of Human Resources
photo of Betsy Jones
Betsy Jones
Executive Vice President, EBSCO Clinical Decisions
photo of Sara Earley
Sara Earley
Senior Vice President, Research Databases
photo of Michael Laddin
Michael Laddin
Senior Vice President, Product Management, Proprietary Products
photo of Tamir Borensztajn
Tamir Borensztajn
Vice President of SaaS Strategy
photo of Neil Block
Neil Block
Vice President of Open Source Innovation
photo of Kathleen McEvoy
Kathleen McEvoy
Vice President of Communications
photo of Kristin Delwo
Kristin Delwo
General Manager, Stacks Library Services
photo of Oliver Pesch
Oliver Pesch
Chief Product Strategist
photo of Scott Bernier
Scott Bernier
Senior Vice President of Marketing
photo of Mark Herrick
Mark Herrick
Senior Strategic Advisor
photo of Sid McNeal
Sid McNeal
Senior Vice President

Company Ownership

EBSCO is privately owned by the J.T. Stevenson family.

Mergers and Acquisitions

Mergers and Acquisitions for EBSCO Information Services

Personnel employed

[Data source: statistics supplied for the annual Library Systems Report or from public information]

CompanyYearDevelopmentSupportSalesAdminOtherTotal
EBSCO Information Services 20205883656815296942857

Documents or articles featuring EBSCO Information Services

. EBSCO Information Services acquires leading library and research web platform, Stacks Inc.. February 7, 2019. . EBSCO Information Services announced the acquisition of Stacks Inc., a leading library and research web platform. EBSCO partnered with the company in 2016 to release Stacks, a hosted content management system for libraries. This acquisition reinforces EBSCO’s commitment to providing library patrons with the best possible search experience and deep integration of resources.

. EBSCO Publishing and EBSCO Information Services merge. May 22, 2013. . EBSCO Industries, Inc. announces the EBSCO Information Services and EBSCO Publishing businesses will merge on July 1, 2013 and will operate as a single business under the name EBSCO Information Services. Tim Collins, a 26-year EBSCO veteran and previously President of EBSCO Publishing, will serve as President of the combined entity.

Breeding, Marshall. EBSCO Discovery Service Extends Options through New Partnerships. August 2012. Smart Libraries Newsletter. In recent weeks, EBSCO has announced a number of partnerships that potentially extend the reach of EBSCO Discovery Service. This product has become well established as one of the major indexbased library resource discovery services, along with Summon from Serials Solutions, Primo and Primo Central from Ex Libris, and OCLC's WorldCat Local. These products compete vigorously to offer the broadest coverage of the resources in library collections, the strongest features for search and retrieval, and for the most flexibility and interoperability with other applications within a library's technical infrastructure.

Breeding, Marshall. EBSCO Releases EBSCO Discovery Service API. July 2012. Smart Libraries Newsletter. EBSCO Publishing has improved the extensibility and interoperability of its EBSCO Discovery Service (EDS) through the release of a new Application Programming Interface, or API, compatible with current technology practices and with popular discovery interfaces such as VuFind. This move brings EDS, which already competed well on the power of its search technology and the breadth of its index, into an even stronger position relative to other discovery services, such as Summon and Primo Central, which have previously released APIs.

. New EBSCO Discovery Service API makes it easier for libraries to create a custom discovery solution. June 5, 2012. . EBSCO Publishing continues its commitment to performance and stability with the release of EBSCO Discovery Service API, representing the new standard for comprehensive content and an array of intricate software features and functionality. EBSCO Discovery Service API enables libraries to use their own portals or website applications for a discovery user interface while making the most of their discovery solution by connecting researchers to the superior content and enhanced search features available from EBSCO Discovery Service.

Breeding, Marshall. EBSCO Consolidates its Platforms. March 2012. Smart Libraries Newsletter. EBSCO has announced that it will begin merging all of these services into the EBSCO Discovery Services. The consolidation of these tools will not only provide opportunities for more seamless behind-the-scenes integration of the linking and discovery environments, but it will also allow libraries to manage both product families through a single administrative tool.

. EBSCO Discovery Service integrating EBSCO A-to-Z and LinkSource. January 20, 2012. . EBSCO Discovery Service is set to benefit from the formal merging of EBSCO A-to-Z and LinkSource into EBSCO’s overall discovery solution. The two resources, which are relied upon by thousands of universities and other institutions around the globe, will become an integrated part of EBSCO Discovery Service. The EDS technology and service teams will work to provide additional value for EDS customers via a seamless integration of the services with EBSCO Discovery Service.

. EBSCO Publishing and The H.W. Wilson Company make joint announcement of merger agreement. June 2, 2011. . EBSCO Publishing and The H.W. Wilson Company have merged in what is being viewed by the companies as an ideal match. This combination of organizations will allow the strengths of each to benefit existing and forthcoming products and services. Libraries using products from either company will benefit as improvements are made to the respective resources. The Wilson controlled vocabularies will be integrated into EBSCO’s controlled vocabularies, resulting in improved subject indexing for EBSCO databases. The EBSCOhost platform will be enhanced to take advantage of this indexing in its search and relevancy ranking algorithms. All Wilson indexing, abstracts and full text will be fully searchable via EBSCO Discovery Service for subscribers of Wilson databases. The addition of Wilson’s robust abstract/index records and unique full text will strengthen EBSCO Discovery Service.

. New service from EBSCO Publishing allows libraries to use EBSCOhost as the front end of their online catalog. January 7, 2011. . EBSCO Publishing is leveraging its expertise in loading and enriching data along with the popularity of the EBSCOhost interface to enable public libraries to use EBSCOhost as the front end of their online catalogs. Loading catalog records on EBSCOhost® allows public libraries to provide public library patrons with a better user experience using the features and functionality of EBSCOhost.

. EBSCO Releases ERM Essentials for E-Resource Management. January 15, 2010. . EBSCO announced EBSCONET ERM Essentials, an electronic resource management system that features unprecedented auto-population of holdings and data, making it the most effective ERM solution available. EBSCO provides all the features one would expect from a comprehensive ERM system in a single, centralized source where data is readily available for complete e-collections management, including key services like simple searching and browsing of the library’s e-collection and orders, workflow management via reminders and tasks, management of trials and renewals, and the ability to gather data for analyzing and evaluating holdings. EBSCONET ERM Essentials integrates with EBSCO’s subscription management tools and services.

. EBSCO Publishing releases EBSCO Discovery Service: access print and electronic content from a single search box. January 5, 2010. . EBSCO Discovery Service creates a unified, customized index of an institution’s information resources, and provides access via a single search box. Metadata is harvested from both internal (library) and external (vendors) sources creating a pre-indexed service of unprecedented size and speed. The service is indexed directly on EBSCO servers allowing for exceptionally fast search response times. Users are also able to leverage the familiar powerful features of the EBSCOhost user experience. EDS provides everything the researcher needs in one place—a single interface for discovery of a library’s entire collection and powerful features that heighten the research experience.

Breeding, Marshall. EBSCO sets strategy for discovery. September 2009. Smart Libraries Newsletter. In the rapidly moving world of discovery products, EBSCO Publishing has developed a series of products and partnerships that make it a strong competitor. A longstanding provider of aggregated article databases and other information products, EBSCO has extended its strategic product suite into the arena of broader discovery services. In recent months, the company has announced a number of partnerships for content and extensions to its technology platform related to this new suite of products and services.

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News Announcements

February 25, 2021. EBSCO Information Services launches Dynamic Health CDS + Skills. EBSCO Information Services (EBSCO) has announced the release of Dynamic Health™ CDS + Skills, a resource designed to help nurses and allied health professionals master critical skills, obtain fast, accurate answers to clinical questions and foster a culture of evidence-based practice. Dynamic Health CDS + Skills builds on EBSCO's current resource, Dynamic Health™ Skills, adding clinical decision support content that is based on a strict, evidence-based methodology, leading to improved patient outcomes.


February 25, 2021. EBSCO Information Services and OnStrike Library Solutions offer FOLIO implementation services for libraries in the Philippines. EBSCO Information Services and OnStrike Library Solutions, the first EBSCO FOLIO partner in the Asia-Pacific reigon, have partnered to support libraries adopting the FOLIO Library Services Platform. EBSCO FOLIO and OnStrike will work together to provide reliable local hosting and support services.


February 10, 2021. Three Oberlin Group members begin adopting the FOLIO LSP with EBSCO FOLIO Services. Drew University, Lafayette College and Skidmore College have begun implementing the FOLIO Library Services Platform (LSP). These institutions are among the many colleges and universities that have begun implementing FOLIO. Drew, Lafayette and Skidmore will be working with the EBSCO Information Services (EBSCO) FOLIO migration team and using EBSCO FOLIO Services for hosting and support.


February 2, 2021. EBSCO Clinical Decisions resource DynaMed named 2021 Best in KLAS for clinical decision support. DynaMed, an EBSCO Clinical Decisions resource, was named the top performing point-of-care clinical reference tool in the 2021 Best in KLAS: Software and Services report. KLAS, a research firm that specializes in monitoring and reporting the performance of healthcare vendors, found that DynaMed was ranked the number one clinical decision support point-of-care reference tool among healthcare organizations.


January 21, 2021. Spain's University of Zaragoza adopts the FOLIO library services platform. University of Zaragoza is the first library in Spain to choose FOLIO as its Library Services Platform with hosting services from EBSCO Information Services. The implementation project will be led by IBAI-SCANBIT Technology and Services who has partnered with EBSCO for library implementation in Spain and will be completed in the spring of 2021.


January 21, 2021. La Universidad de Zaragoza en España adopta la Plataforma de Servicios de la Biblioteca FOLIO. La Universidad de Zaragoza es la primera biblioteca de España que ha elegido a como su Plataforma de Servicios Bibliotecarios con los servicios de alojamiento de EBSCO Information Service. El proyecto de implementación será liderado por IBAI-SCANBIT que se ha asociado con EBSCO para la implementación de bibliotecas en España.


January 20, 2021. EBSCO Information Services announces submissions open for the 2021 EBSCO Solar Grant. Submissions are now open for the 2021 EBSCO Solar grant program from EBSCO Information Services. For the fifth year, EBSCO is accepting applications for grants that will fund solar installations at libraries around the world. As part of the 2021 EBSCO Solar initiative, EBSCO will be making a total of $200,000 in grants available.


January 12, 2021. EBSCO Information Services Launches EBSCOed. EBSCO Information Services announces the availability of EBSCOed powered by Stacks, a web-based content management system that makes it easy for schools to aggregate and streamline access to their digital resources in an interoperable, personalized experience. Developed in partnership with Publishers' Warehouse, the central source for textbooks in Alabama, EBSCOed serves as a single, easy-to-use online access point to approved educational resources across the state or within a school district's community.


December 10, 2020. EBSCO Information Services announces Clinical Decisions brand. EBSCO Information Services announced Clinical Decisions as the new brand for its growing suite of health care solutions focused on improving patient-centered outcomes. EBSCO is a leading provider of clinical decision support, shared decision making, and medical research solutions, helping to improve patient care by providing health care professionals with clinical evidence at the point of care. Bringing clinical resources and services together under the Clinical Decisions brand emphasizes the company's focus on enhancing patient care through standardized and consistent application of evidence-based methodologies.


December 9, 2020. A national library discovery service for the NHS in England: Health Education England (HEE) partners with EBSCO Information Services. HEE is committed to enabling all NHS staff and learners to freely access library and knowledge services, so that they can use the best available knowledge and evidence to deliver excellent healthcare. We can now announce that HEE will be working with EBSCO Information Services to provide a national gateway to high-quality knowledge resources and the trusted expertise of local library and knowledge services staff. Using EBSCO's Discovery Service customisable solution, NHS staff and learners will get fast, easy access to the information they need.


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Corporate Chronology

Annual Accomplishments Statements

[Data source: text supplied for the annual Library Systems Report]

2020 EBSCO Information Services Accomplishments Narrative

In 2020, EBSCO Information Services (EBSCO) continued its focus on openness, interoperability, improving the user experience and enhancing librarian workflow.

FOLIO:

  • EBSCO launched EBSCO FOLIO, an open source library services platform that integrates print and electronic resources and provides implementation, hosting and support for FOLIO. EBSCO also announced a series of international partnerships to offer FOLIO implementation services to libraries.
  • Universities worldwide began transitioning to the FOLIO Library Services Platform, with several libraries also working with EBSCO to leverage EDS and OpenAthens authentication services as well as hosting and service support.

EBSCO Discovery Service:

  • EBSCO started to roll out a new version of EBSCO Discovery Service (EDS), equipped with a new interface to enhance and personalize the user experience. Customers will transition to the new interface, based on their readiness and current set-up.
  • A partnership with Google CASA and Universal CASA was launched, enabling users who start their research in Google Scholar to connect to EBSCOhost and retrieve full text results.
  • EBSCO enabled LTI (Learning Tools Interoperability) compliance, allowing students to connect directly to content with easy authentication.
  • The EDS Knowledge Graph was developed to improve search and relevance rankings for EBSCOhost and EDS, with a multi-lingual capability to allow users to enter search terms in their languages.
  • The EDS Concept Map was introduced, providing a visual representation of related subjects and concepts that helps patrons further explore their research and make new connections across related topics.
  • EBSCO continued its work with The Carroll Center for the Blind, testing accessibility from the start of its production process to help shape the evolution of EDS’ new interface.

Additional initiatives:

  • EBSCO prepared for the launch of their new library analytics tool, announcing a beta partnership with three institutions to combine and streamline data sets from library and campus systems. The platform allows staff to demonstrate library impact while making informed decisions on collections and services.
  • EBSCO acquired Zepheira, a provider of large-scale, decentralized linked data infrastructure that helps facilitate connections between library systems and the open web.
  • EBSCO continued its work in support of open research and preservation through partnerships with Code Ocean, protocols.io and Arkivum.
  • GOBI® Library Solutions from EBSCO announced a partnership with Books at JSTOR to include demand-driven acquisition for E-Books in GOBI®.
  • EBSCO was named one of the top e-book platform providers in the ASPIREverified Accessibility Audit with the first-ever perfect score of 100 percent.
[View Narrative for 2019] [View Narrative for 2018] [View Narrative for 2017] [View Narrative for 2016] [View Narrative for 2015] [View Narrative for 2014] [View Narrative for 2013] [View Narrative for 2012] [View Narrative for 2011] [View Narrative for 2010]