PROVO, Utah -- In April and May 2002, epixtech added eight customers to its expanding list of nearly 170 Dynix libraries that have undertaken migrations to Horizon Sunrise. New Horizon Sunrise customers include Briar Cliff University Library in Sioux City, IA; Escondido Public Library in Escondido, CA; Orange-Ulster School Library System in Monroe, NY; Long Beach Public Library in Long Beach, CA; Southwest Wisconsin Library System in Fennimore, WI; Brazoria County Library System in Angleton, TX; Greenwood Public Library in Greenwood, IN; and Santa Clara Unified School District in Santa Clara, CA.
Briar Cliff University, a Dynix customer since 1993, serves 835 full-time students with a collection of 100,000 items, averaging an annual circulation of 18,000. “We wanted a turnkey solution and knew that Horizon Sunrise is the system of choice,” said Library Director Kevin Jones. “Plus, we have been extremely pleased with our Dynix system. epixtech has been very good for us throughout the years.”
Escondido Public Library (EPL), has also been a Dynix customer since 1993 and serves a patron base of 130,000 individuals in Southern California with a collection of 318,000 items. “Planning to go to a client-server environment, we've been moving toward Horizon Sunrise for a long time,” said Jo Ann Greenberg, principal librarian at EPL. “We didn't need to issue a request for proposal because epixtech has given us really great service and has kept up on technology. They have always been very responsive to our needs.” Greenberg said one example of epixtech's responsive customer service is the development of Spanish iPac and Spanish Telecirc, products that will help the library better serve its 18,000 Latino patrons.
The Orange-Ulster School Library System, administered by the Monroe Board of Cooperative Educational Services, is comprised of fifty-five K-12 schools with a total collection of nearly 1 million items and an annual circulation of 470,000. A Dynix customer since the mid-1990s, the system wanted the Web-based functionality of a Windows application. “The new system will be easier for everyone to use, especially the kids,” said Barbara Wall, library system director. Though the school system did not release an official request for proposal, several vendors were invited to demonstrate their products. “Horizon Sunrise did everything we wanted it to do, and it was the most affordable option.”
Long Beach Public Library (LBPL) moved from NOTIS to Dynix in 1997 but wanted a new system that would satisfy the expanding expectations of its patrons. “We're at that point in technology where user demand requires our software to look and feel like the Web. Our patrons want that one-stop shopping approach, which we will provide with iPac's consolidated searching,” said Laurel Prysiazny, manager of the Automated Services Bureau at LBPL. “We're definitely client-driven, and we're moving to Horizon Sunrise to satisfy user demand.” Serving a population base of 454,000 people south of Los Angeles, LBPL maintains an annual circulation of 1.2 million from a collection of 1.2 million items.
The Southwestern Wisconsin Library System, a Dynix customer since 1996, is moving to Horizon Sunrise to better link its 27 member libraries and improve patron access to its 451,000 holdings. “We're kind of a rural area, with 25 miles between libraries, so having the system on the Web will enable patrons to search for books and place holds from home,” said Director Jim Zwaldo. “A request for proposal seemed unnecessary—we haven't had any problems with epixtech.” Zwaldo anticipates that the system's annual circulation of 754,000 will increase with the move to Horizon Sunrise.
Located south of Houston, the Brazoria County Library System is comprised of eleven branches and had been a Dynix customer since 1994. With a collection of 531,000 items and an annual circulation of 1.15 million, the system serves a local population of 240,000 people. Before purchasing Horizon Sunrise, a ten-member committee of library professionals evaluated four vendors and systems in a process lasting nearly eighteen months. “After reviewing all the systems, I felt strongly that we needed to move to new technology,” said Library Director Kathy Threadgill. “Horizon Sunrise delivers the new technology we were looking for. Products from other vendors seemed to be built on old technology.”
The Greenwood Public Library, located south of Indianapolis, has 19,827 patrons, a collection of 95,700 items, and an annual circulation of 225,000. A Dynix customer since 1994, the library wanted a system that would provide patrons with the look, feel, and functionality of the Internet. “We chose Horizon Sunrise because epixtech has been great. The support team is polite, knowledgeable, and responsive. They are always willing to go the extra mile,” said Technology Manager Susan Tirsway. “We didn't even think of looking elsewhere.”
The Santa Clara Unified School District (SCUSD) in Northern California is comprised of twenty-three K-12 schools and 13,400 students. With a collection of 309,000 items, the district maintains an annual circulation of more than 300,000. When SCUSD decided to adopt a client/server-based system, epixtech was the immediate vendor of choice. “We didn't RFP because we've already been using pieces of Horizon Sunrise. epixtech offers its customers a level of flexibility that other companies don't,” said Alice Bethke, instructional media specialist for the school district. “We made a very careful choice to begin with and knew that we could trust epixtech.”
With more than 10,000 customers in 42 countries, epixtech is the world's leading provider of automation technologies, solutions, and services for libraries. Their award-winning library automation systems—including Dynix, NOTIS, Horizon Sunrise, and access products for patron self-services and interlibrary loan, along with its new Web-based solutions—are installed in more sites than any other library automation vendor. epixtech, formerly Ameritech Library Services, became a private corporation in December of 1999. epixtech library automation services meet the needs of academic, research, public, corporate, consortia, and K-12 school libraries. Headquartered in Utah, epixtech has offices in Evanston, Illinois; Waterloo, Ontario; as well as in Australia, France, the United Kingdom, New Zealand, and Taiwan. epixtech headquarters are located at 400 W. 5050 N., Provo, UT 84604 and at www.epixtech.com.