Evaluating networked information services: techniques, policy and issues
McClure, Charles R.~Bertot, John Carlo
Copyright (c) 2001 American Society for Information Science and Technology
Abstract: From the publishers website:
As information services and resources are made available in the global networked environment, there is a critical need to evaluate their usefulness, impact, cost, and effectiveness. This new book brings together an introduction and overview of evaluation techniques and methods, information policy issues and initiatives, and other critical issues related to the evaluation of networked information services.