Syracuse, NY (October 2001) – Gaylord Information Systems (GIS), a division of Gaylord Bros., Inc., today announced that the London Public Library (Ohio) has installed its Polaris integrated library system. The London Public Library is the first GALAXY site in Ohio to migrate to Polaris.
Gary Branson, assistant director of the London Public Library, highlighted customer service, advanced technology, and full integration of all subsystems as key factors in the library's decision to purchase Polaris. “Service is always great with Gaylord. It was with GALAXY and we've found with Polaris that when we call the staff is on top of the problem right away. Everyone is so helpful – that's what I appreciate,” said Branson.
Branson said that what set Polaris apart from the competition is that it is a fully integrated system, not modular. “With Polaris we were getting a whole system, not just parts,” commented Branson. “With other vendors, serials and acquisitions were separate modules that we'd have to add on at an additional cost. We wanted to be a totally automated system so we wanted it all now. A library has to be forward thinking and recognize what they're getting for the price. After we looked at all the systems the staff felt strongly that Polaris was the one they wanted.”
In addition to being the first Polaris site in Ohio, the London Public Library is also GIS's fastest Polaris implementation. The library was installed, trained, and fully operational in just two months. Branson credits this in part to the training the library staff received from GIS. “The training we received was overwhelmingly excellent,” he said. “It defines excellence in the field.”
Branson said that past experience with Gaylord was important but what convinced him Polaris was the right choice was how much more advanced it was over other systems. “We didn't want to choose another second generation system and have to migrate again in five years,” he said. “With Polaris we're getting in on a 3rd generation system at the beginning and we get to ride the whole cycle.”
“GIS staff have been working with all our Ohio GALAXY sites to provide them with the right technology solution for their library,” said Katherine Blauer, president of GIS. “Our Continuum of Services lets the library choose what is best for its patrons. We are delighted that the London Public Library chose Polaris and look forward to making the library a showcase for advanced technology in Ohio.”
The library, too, is glad to be the first Polaris site in Ohio and excited about being innovative. Branson welcomes the challenges of having something new and different that helps him think “out-of-the-box” as a librarian. And, he added, “We are looking forward to another long relationship with Gaylord.”
Located in the middle of Madison County, Ohio the London Public Library serves the county seat of London and its surrounding areas. The library serves a population of 10,000 with a collection of approximately 45,000 items and a circulation of 115,000 annually. The library will implement Polaris with 16 user licenses.
The GIS Continuum of Services creates opportunities for GALAXY customers to adopt new technology in accordance with their own library's growth plan. Products in the Continuum are GALAXY WebPAC (which includes the GALAXY ZServe Z39.50 server software), Graphical GALAXY, Data Enhancement and Enrichment, and PolarisÒ, GIS's advanced library automation solution featuring object-oriented design, a native Windows NT operating system, and support for new technologies including thin client and wireless applications.
Gaylord Information Systems is a Microsoft Certified Solutions Provider and the 26-year-old software development division of Gaylord Bros., a leading supplier to the library industry for more than a century. More than 600 libraries nationwide use the GALAXY and Polaris integrated library systems. In addition to its library automation systems, GIS offers workflow analysis, retrospective conversion and database enhancement services to libraries of all types. Thirty percent of GIS staff are professional librarians, including GIS President Katherine Blauer.