Framing the system replacement decision: a library illustration
[May 2, 2000]
Swanson, E Burton~Zozaya-Gorostiza, Carlos
Copyright (c) 2000 Anderson School at UCLA
Abstract: How should a firm arrive at the decision to retire and replace one of its information systems? Here we offer a proposed method for “framing” the prospective replacement decision by putting it in appropriate environmental context, that is, in the context of the larger industry where application innovations are presently underway. An applications assessment grid is presented to guide the suggested process. An illustrative example of its use in deciding upon the replacement of an existing library management system in a University is described. The proposed method brings together both internal and external logic in assessing whether an application system may have reached the end of its useful life.