Personalized library portals as an organizational culture change agent: reflections on possibilities and challenges
Information technology and libraries
Lakos, Amos~Gray, Chris
Copyright (c) 2000 Library Information and Technology Association
Abstract: A library Web portal has the potential of changing how libraries are used and how librarians will do their work. These portals have the potential of bringing about real change to our professional and organizational culture. These changes will enable libraries to be customer centered. Systems and processes will be based on dynamically linked and scalable databases that will enable library staff to concentrate on content delivery and teaching. These trends will inevitably enhance the academic library''s ability to deliver on its major strategic goal-delivering positive learning outcomes to customers and stakeholders. However, the library Web portal will not bring these benefits to the library organization and institution without overcoming certain obstacles, including certain forces within the organizational culture that will resist changes in this direction.