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Assessing Quality in Digital Reference

Copyright (c) 2001 OCLC

Abstract: This prospectus seeks participants to fund a study to develop methods to assess the quality of digital reference services, test and refine measures and quality standards to describe digital reference services, and to produce a guidebook that describes how to collect and report data for these measures and standards.


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Publication Year:2001
Type of Material:Website
Language English
Issue:January 12, 2001
Publisher:OCLC
Place of Publication:Dublin, OH
Company: OCLC
Libraries: Florida State University
Syracuse University
Subject: Digital reference service
Online access:http://quartz.syr.edu/quality/
Record Number:8409
Last Update:2012-12-29 14:06:47
Date Created:0000-00-00 00:00:00