September 19th saw the launch of the London Borough of Brent's enhanced library and learning provision supported by epixtech FM services and technology, at a high profile reception, held at its Willesden Green Library Centre.
The launch event included speeches by Karen Tyerman, Head of Libraries and Lifelong Learning for Brent Council, Councilor Helga Gladbaum of Brent Council, Will Downie, European Operations Manager for epixtech, (providers of Brent's new Library IT Infrastructure) and James Golfar of Internet Exchange (providers of IT Training / Lifelong learning facilities in Brent Libraries). The event was attended by invited heads and representatives of London and regional Public Libraries, representatives of Government departments involved in Libraries and lifelong learning , Local Library and life long learning professionals, alongside members of the public.
Brent Council Libraries Service, serving the London Borough of Brent, has recently signed a large contract with epixtech, inc., the world's leader in library automation systems, advancing their ability to serve their patrons with an enhanced Dynix ™ automation system and the adding new system-delivered services in branches throughout the borough. Brent Council Libraries, already users of the Dynix ™ system (delivered via FM contract for several years), will be adding features, modules and products that will extend their range of services, completely refresh technology in terms of hardware, as well as adding network and graphical software products. The renewal of epixtech's contract symbolizes continuing confidence in the delivery and flexibility of epixtech's facilities management (FM) services, with the contract being awarded after on open tender exercise in line with the council's procurement rules. Brent, the eighth largest of the London Borough Councils, has 14 libraries/library service points including one of the UK's leading community history museums and serves an area of approximately 250,000 residents.
The new services will be provided through an FM contract, a service pioneered by epixtech's UK office and in place in Brent and several other public authorities and organizations. epixtech will be managing a host of automated library services, including the delivery of the Dynix ™ automation system and office applications via Citrix thin client technology; Internet and WebPAC services using a dedicated 256K pipeline from the London offices of epixtech. The solution also includes management of a networked CD-ROM service, and management of a third-party museums and archive system using epixtech's PAC for Windows™ as the integrating tool for all these services, as well as a GSM enabled mobile library solution. In addition, epixtech will be providing e-mail services and a maintenance service for peripherals and hardware. The library services will operate alongside lifelong learning and IT training facilities provided by Internet Exchange, Brent's other major project Partner, who also supported the launch event.
"Although our libraries, museums and library service points will still have the same personal touch from our staff, our patrons will now be able to access all 14 libraries' entire collections via their home computers as well— just one of the new services we'll be offering," points out Karen Tyerman, Brent Council Head of Libraries and Lifelong Learning. "We've been able to incorporate many services from the Dynix system we've been using, but the new services and systems we'll be offering our library users and which we'll use ourselves are really exciting. It puts us on the cutting edge of library technology and provision."
Brent Council is a highly user-oriented London borough library system with fourteen libraries or library service points. It serves an ethnically diverse and densely populated area of 250,000 residents. It is Brent Council's aim to be a focus of community access to knowledge, information, works of the imagination, culture and heritage. As London's most multicultural borough, Brent Council plans to listen to and involve all communities in Brent, thereby improving the quality of local people's lives. Brent intends to use the partnership with epixtech to implement the principles of the Peoples Network and to launch a major Heritage Lottery Fund application. Further information can be obtained form John Readman, Deputy Head of Library Services, Brent Council, 4th Floor Chesterfield House, 9 Park Lane, Wembley, Middlesex, HA9 7RW, Tel: 0208 937 3149 , Fax : 0208 937 3008
epixtech is the leading provider of automation technologies, solutions and services for more than 7,600 libraries worldwide. epixtech's award-winning library automation systems, ConnectLib solutions for patron self-services, desktop management and interlibrary loans and its new Web-based solutions and services empower libraries and their users. epixtech. epixtech's library automation solutions meet the needs of academic, research, public, corporate libraries. Headquartered in Utah. epixtech's UK Office is based in Chesham Buckinghamshire. For more information about epixtech's, its products and services, please contact Lesley Jones, UK Sales Manager, epixtech Limited, The Chequers, St Marys Way, Chesham, Bucks, HP5 1LL, Tel: 01494 777677 / Fax: 01494 777555 or email us at firstname.lastname@example.org. epixtech's website can be viewed at www.epixtech.com