PROVO, UTAH—epixtech, inc. the leader in library automation software, has achieved a new level of interlibrary loan service with the recent release of its ILL product, RSS 3.1, which boasts 35 new features. "We usually announce new releases only when the achievements of the new release are ‘monumental,'" says project manager Gail Wanner. "We feel that this new release falls into that category." John Bodfish, leader of the development group, echoes her sentiments. "The RSS product we have is already far superior to anything else on the market, and this new product has 35 new features, placing RSS 3.1 even further ahead in the field of interlibrary loans." Some of these new features include, automatic partner assignment, automatic checking of availability during patron requesting, aging of pending requests, interoperability with OCLC's Direct Request service, and support for RPA.
In addition to the epixtech engineers who worked on the project, the assistance of California State University, Chinook Arch Public Library in Alberta, and the University of British Columbia as Beta testers was of paramount importance to the project. The next release of RSS, which is expected in the fall, will complete interoperability with OCLC ILL Gateway via ISO messaging and several new statistical reports.
"RSS has allowed us to automate every step of our interlibrary loan service," states Fiona Dyer, Manager of Public Services at Chinook Arch Public Library in Alberta, Canada. "We have gone from 12-inch high, three-week long paper backlogs to receiving, searching and securing a lender for patron requests within eight hours. The ISO protocol automates communication with our partners so that each request requires significantly less human intervention than our previous model. In short, RSS streamlined our workflow and significantly improved the service we offer to Alberta's public library users."
"We are very excited about this new RSS release," states Lana Porter, President and CEO of epixtech, inc. "Our engineers in our Evanston, Illinois office, under the leadership of John Bodfish and with the assistance of those Beta testing the product, have produced an ILL product that will continue to remain state-of-the-art. Those libraries that have partnered with us on this project from the first, including the New Jersey State Library and the University of Chicago Libraries, have been convinced of the superiority of this ILL project. It is wonderful to see this superiority not only achieved, but now, to see even more features added."
About epixtech, inc.
epixtech is the leading provider of automation technologies, solutions and services for more than 7,600 libraries worldwide. epixtech's award-winning library automation systems, ConnectLib solutions for patron self-services, desktop management and interlibrary loans and its new Web-based solutions and services empower libraries and their patrons.