LONDON, England. Brent Council Libraries Service, serving the London Borough of Brent, has recently signed a large contract with epixtech, inc., the world's leader in library automation systems, advancing their ability to serve their patrons with an enhanced Dynix automation system and the addition of significant new system-delivered services in branches throughout the borough. Brent Council Library facilities have long been users of the Dynix system (delivered via a facilities management contract for several years), but will be adding features, modules and products that will extend their range of services, completely refresh technology in terms of hardware, as well as adding network and graphical software products. The renewal of epixtech's contract symbolizes continuing confidence in epixtech's delivery of facilities management (FM) services, with the contract being awarded after on open tender exercise in line with the council's procurement rules. Brent, the eighth largest of the London Borough Councils, has 14 libraries/library service points including one of the UK's leading community history museums and serves an area of approximately 250,000 residents.
The new services will be provided through an FM contract, a service pioneered by epixtech's UK office and in place in Brent and several other public authorities and organizations. epixtech, inc., headquartered in Provo, Utah, will be managing a host of automated library services, including the delivery of the Dynix automation system and office applications via Citrix thin client technology; Internet and WebPAC services using a dedicated 256K pipeline from the London offices of epixtech. The solution also includes management of a networked CD-ROM service, and management of a third-party museums and archive system using epixtech's PAC for Windows™ as the integrating tool for all these services. In addition, epixtech will be providing e-mail services and a maintenance service for peripherals and hardware.
"Although our libraries, museums and library service points will still have the same personal touch from our staff, our patrons will now be able to access all 14 libraries' entire collections via their home computers as well— just one of the new services we'll be offering," points out Karen Tyerman, Brent Council Head of Libraries and Lifelong Learning. "We've been able to incorporate many services from the Dynix system we've been using, but the new services and systems we'll be offering our library users and which we'll use ourselves are really exciting. It puts us on the cutting edge of library technology and provision."
Lana Porter, President/CEO of epixtech, adds, " Brent Council has been one of our Dynix users for many years, and the system has been very successful for them. However, the addition of these new services, puts them at the forefront of library automation. It will be exciting to watch the dramatic changes their patrons and staff will be experiencing over the next few months as these additional functionalities are implemented."
About the Brent Council
Brent Council is a highly user-oriented London borough library system with fourteen libraries or library service points. It serves an ethnically diverse and densely populated area of 250,000 residents. It is Brent Council's aim to be a focus of community access to knowledge, information, works of the imagination, culture and heritage. As London's most multicultural borough, Brent Council plans to listen to and involve all communities in Brent, thereby improving the quality of local people's lives. Brent intends to use the partnership with epixtech to implement the principles of the Peoples Network and to launch a major Heritage Lottery Fund application.
About epixtech, inc.
epixtech is the leading provider of automation technologies, solutions and services for more than 7,600 libraries worldwide. epixtech's award-winning library automation systems, ConnectLib solutions for patron self-services, desktop management and interlibrary loans and its new Web-based solutions and services empower libraries and their patrons. epixtech was formerly Ameritech Library Services, a subsidiary of Ameritech, and became a private corporation in December 1999. epixtech's library automation solutions meet the needs of academic, research, public, corporate, consortia and K-12 school libraries. Headquartered in Utah, epixtech has offices in Evanston, Illinois; Waterloo, Ontario; as well as in Australia, France, Ireland, the United Kingdom, New Zealand, and Taiwan. epixtech, inc. is located at 400 West 5050 North, Provo, Utah 84604; Telephone: 1-800-288-8020; fax 801-223-5202; and www.epixtech.com.