Fretwell-Downing Informatics officially launched the new VDXrequest option for OLIB7 at the Library and Information Show, held in June.
This new functionality combines end-user document requesting facilities with comprehensive request management functionality. VDXrequest has been developed using expertise gained by Fretwell-Downing Informatics from involvement in a number of leading-edge EU funded research projects including DALI and UNIverse.
End users can place requests, using OLIB7's WebView interface, for items found from the local database or via Z39.50 remote database searches. The request screen is automatically completed with the details from the retrieved record, and the user details appended by the system. Users can then check the progress of requests from their desktop. Alternatively, blank request forms can be completed onscreen.
A key feature of VDXrequest is its ability to auto-suggest where requests may be satisfied from, which is particularly useful for journal requests. The system will check the information entered in a request against the journal holdings information, and present a list of potential sources.
All OLIB7's WorldView standard search and reporting facilities are available enabling staff to process requests effectively and manage supplier responses. The system allows requests between library branches in addition to supporting ISO ILL protocols for external message transfer, which ensures compatibility with a wide range of suppliers including The British Library via ARTemail.
VDXrequest also supports electronic document delivery so enabling electronic items to be delivered directly to the end user, via their desktop.