FORMS IN EMAIL MESSAGES
Web integration has affected everything, including TLC. The first step was getting your library's catalog on the Web easily and inexpensively. Then came the ability to open any named web page with the click of a button in TLC. Then, in the last issue of this newsletter, we announced that you can send an email message from anywhere in TLC to the email address stated in the current record.
Now TLC offers a variety of library forms as pre-packaged email messages. This is not the same as attaching a file to a message. The form is the message, with its data drawn directly from the current record or set of found records. Librarians can modify any/all of these computer generated email messages, insert additional text and remove anything else they don't want to include. In most cases you can process all messages at one time. Here are a few of the new forms now available for email:
ILL: overdue notices to libraries; requests for new incoming loans
SERIALS: claim forms; readers' alert to new electronic issue published online
ORDERS: order forms
TECHNICAL SUPPORT VIA THE WEB
ORDERS: order forms TECHNICAL SUPPORT VIA THE WEB
There's a page on our website for technical support. You can get there via the Support button on the navigation bar at the top of any screen on our website, www.onpointinc.com. You'll find a list of categories with hyperlinks to Frequently Asked Questions that we'll expand as the list grows longer. Entries on the list attempt to briefly explain "why", as well as tell "what to do", for every issue covered. As the list grows longer, we'll break it down into separate divisions for each category. We hope this section will be useful to our customers and that it will be easy to find practical answers here. Please remember to provide us with your current email address so that we can alert you to future upgrades.
TABLES OF CONTENTS ONLINE
The table of contents tells you a lot about a document, perhaps more than any short abstract. It's even better when you don't have to compose the description yourself. TLC's relational document/image file DOC+PIX lets you view these pages from any serial issue, book, or other item in your catalog. It's a great convenience to see the contents without ever leaving the catalog record, or having to wait for a linked document to open elsewhere on your network. After you import a scanned file or paste its text (including any images) into DOC+PIX, end users can view tables of contents in TLC's Catalog on the Web or on your local area network. This is what we mean by instant information in TLC.
SEE YOU IN PHILADELPHIA
We'll be in Philadelphia at the Convention Center for two annual conferences this summer. We hope you'll be there too, and that you'll stop in to see TLC demonstrated.
June 10 - 15 Special Libraries Association
July 11 - 16 American Association of Law Libraries