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Pigasus Software, Inc. announces direct Infotrieve communication support

Press Release: Pigasus Software, Inc. [April 5, 1999]

Copyright (c) 1999 Pigasus Software, Inc.

Abstract: Pigasus Software, Inc. announces support of communication between its Wings ILL systems and Infotrieve. Now library patrons can send requests directly to Infotrieve.

ST. CHARLES, MO - Pigasus Software, Inc. announces support of communication between its Wings ILL systems and Infotrieve. Now library patrons can send requests directly to Infotrieve.

Pigasus Software has built a special version of the WingsTM system called WingsTM Custom for Infotrieve, which is designed for Infotrieve customers only and is available at a special price. The ability to communicate directly with Infotrieve is also included in all existing Wings Request Management products.

The Wings Request Management System is a web-based ILL request processing package that facilitates the communication of document delivery and ILL requests and related messages between users and libraries, and between libraries and other libraries or document suppliers. The WingsTM system supports a variety of communications protocols used in the ILL community, including ISO 10160/10161 and ERP (the Extended Request Protocol). In addition, the WingsTM system can communicate with proprietary systems such as Infotrieve, DOCLINE and OCLC.

Infotrieve is a library services company offering full-service document delivery, databases on the web, and a variety of tools to simplify the process of identifying, retrieving, and paying for published literature. Infotrieve's mission is to facilitate efficient, affordable, and innovative methods of distributing published materials to libraries and end users, while protecting the rights of the information producer.

Infotrieve offers the option of unmediated ordering. Orders may be automatically checked against a library's own holdings (paper, electronic, or both) using Infotrieve's automated reference system. Orders placed by a patron which match the library's holdings can be returned promptly via email to the requester or to a default email address, or may be posted to a web page accessible by the library staff. Orders which do not match the holdings will immediately be referred to Infotrieve's document delivery service for fulfillment. A holdings list that includes titles and ISSN numbers will be required for this service.

Scott Ahlberg, vice president of Infotrieve, said, "Infotrieve endeavors to make document delivery as simple and straightforward as possible. By teaming up with Pigasus Software our services are now available to even more librarians and their patrons, and easier to use than ever before."

Candy Bogar Zemon, president of Pigasus Software, said, "We are delighted to add direct communication support for Infotrieve requests to our WingsTM product line for the benefit of our current WingsTM customers. Our new WingsTM Custom for Infotrieve product gives libraries an attractive low-cost option for simplifying document delivery services for their patrons. Pigasus Software is pleased to cooperate with Infotrieve to bring this level of convenience to libraries."

For more information about the Wings Request Management Systems, contact Pigasus Software at (877) PIGS-FLY. Pigasus Software is located at 65 Charleston Square, St. Charles, MO 63304 USA, and on the World Wide Web at

For more information about Infotrieve, call (800) 422-4633 or send email to You can also visit their web site at

View Citation
Publication Year:1999
Type of Material:Press Release
Language English
Issue:April 5, 1999
Publisher:Pigasus Software, Inc.
Place of Publication:St. Charles, MO
Company: Pigasus Software, Inc.
Products: WINGS Request Management System
Subject: Interlibrary loan automation
Product announcements
Online access:
Record Number:7029
Last Update:2012-12-29 14:06:47
Date Created:0000-00-00 00:00:00