Syracuse, NY. Gaylord Information Systems (GIS) has made several key management changes. William Schickling has been promoted to the newly created position of Vice President of Product Development. Formerly the GIS Director of Product Development, Schickling has been instrumental in the design and development of Polaris, GIS' client/server, Windows NT based integrated library system. Schickling, who started at GIS twelve years ago as a Programmer Analyst, was a chief developer of the GALAXY automation system and the SuperCAT cataloging system. In announcing the promotion, GIS President, Michael Skiles, said, "Bill combines solid technical skills with strong leadership skills to guide the development process. He has an intense desire for GIS to deliver high quality products that meet the automation needs of libraries."
Curtis Sorensen has joined GIS as Director of Customer Services and Training. Formerly a Project Manager for Ameritech Library Services, Sorensen will focus on improving the customer support and training process for both GALAXY and Polaris customers. Charles Carroll, formerly GIS Director of Customer Services and Training, has been appointed to the newly created position of Director of Implementations and Consulting. This position supports the rapidly growing Polaris customer base in the implementation of contracts and project optimization activities. James English, formerly GIS Manager of Network Services, has been appointed to the newly created position of Manager of Technical Services and Support. This department provides technical and systems support for GIS customers and offers fee-based services, such as network consultation.
GIS veteran software engineer, Steven Blind, was promoted to the newly created position of Manager of Polaris Development. Blind was chiefly responsible for the Polaris technical services client user interface, which recently received a Microsoft Windows NT 4.0 Workstation Design award (http://www.microsoft.com/mcsp/news.htm). Courtney McEvoy, formerly Supervisor of the GIS Quality Assurance Group, was promoted to Polaris Project Manager. In this position, McEvoy manages the Polaris development schedule. Raymond Wesley has joined GIS as Manager of Quality Assurance. Wesley, who has more than 25 years' experience in quality assurance in a variety of industries, oversees quality assurance activities for Polaris.
In announcing these appointments, Skiles said, "GIS is approaching its 25th year in library automation in September. Key to our sustainability has been creativity and energy at the management level. The new team we have put together is the strongest that the organization has had in several years. 1999 should be a year noted for advances in customer services and product development."