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Extended reference service in the electronic environment

Information technology and libraries [June 1999]


Copyright (c) 1999 Library Information and Technology Association

Abstract: This article describes how extended reference is offered within the electronic environment at the University of Central Florida Library. It also provides an observation on how the hew technologies, specifically electronic discussion lists, facilitate reporting and program implementation within the library community as a whole. In-depth, one-on-one reference service has been in existence under a variety of names and formats for a number of years. Some of the underlying principles, alternative practices, and definitions of a successful program are summarized from discussion lists and published literature.

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Publication Year:1999
Type of Material:Article
Language English
Published in: Information technology and libraries
Publication Info:Volume 18 Number 2
Issue:June 1999
Publisher:Library Information and Technology Association
Place of Publication:Chicago, IL
Notes:Web Site Garage is available at is available at
Libraries: University of Central Florida
Subject: Reference service
Record Number:3062
Last Update:2012-12-29 14:06:47
Date Created:0000-00-00 00:00:00