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Peterborough City Council Library Service and Bibliotheca shortlisted for Customer Project of the Year

Press Release: Bibliotheca [September 23, 2015]

Copyright (c) 2015 Bibliotheca

Abstract: Peterborough City Council Library Service and Bibliotheca have been acknowledged in the finals of the V3 Technology Awards 2015 under the Movers and Shakers category. The nomination for Customer Project of the Year is in recognition of the innovative technology partnership that transformed the library service.


Stockport, UK, Monday 21st September, 2015. Peterborough City Council Library Service and Bibliotheca have been acknowledged in the finals of the V3 Technology Awards 2015 under the Movers and Shakers category. The nomination for Customer Project of the Year is in recognition of the innovative technology partnership that transformed the library service.

In response to financial challenges and the desire to improve library access, the Council rolled out open+, Bibliotheca's ‘open library' solution that enables libraries to remain open anytime, any day on a self-service basis. open+ enabled the council to save £350k per year and extend opening hours from 261 staffed hours to 387 hours, 238 of which are self-service hours. This equates to a 20% cost saving and almost a 50% increase in availability for Peterborough's library network.

Lisa Roberts, the Council's Strategic Client Manager of Culture and Leisure comments "At a time when many other councils are having to close libraries, we are delighted that we have managed to develop a service that meets the needs of our residents whilst making the required savings to continue meeting the needs of the whole city. The fact that this accomplishment has been recognised by the V3 awards shows how technology and partnerships are transforming public services and safeguarding them for the future."

Darren Ratcliffe, UK Managing Director at Bibliotheca adds "Peterborough have embraced technology-led transformation to increase community access to library services despite tough financial pressures. It is a fantastic achievement that a library project has made it to the finals of this prestigious award category, and we ask our customers, partners and the library community to show your support and vote for them."

Voting closes at 5pm on Friday, 9th October and the results will be announced at an award ceremony at The Montcalm in London on Friday, 27th November. The voting survey can be accessed here: www.surveygizmo.com/s3/2323021/V3-Technology-Awards-2015.

For more information about open+, see: www.bibliotheca.com/open+.

About Peterborough City Council's Library Service

Peterborough's libraries are run on the Council's behalf by the independent trust Vivacity. The library network comprises ten library branches and a mobile service covering citywide routes.

For more information about Peterborough City Council and their project with Bibliotheca, see: www.peterborough.gov.uk and www.bibliotheca.com/peterborough.

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Publication Year:2015
Type of Material:Press Release
Language English
Issue:September 23, 2015
Publisher:Bibliotheca
Company: Bibliotheca
Record Number:20998
Last Update:2015-09-23 12:21:07
Date Created:2015-09-23 12:20:36