St. Paul, Minn. – June 3, 2015. Stepping into the library gives visitors a lot more than a chance to check out books—it gives them a connection to the community, a chance to discover new things, and reasons to come back again and again. With the QuickConnect Interface for the 3M SelfCheck system, libraries in Canada can make the patron experience simplified, engaging and fun. The 3M SelfCheck QuickConnect Interface will be highlighted at the Canadian Library Association (CLA) National Conference and Tradeshow, June 3-5 in Ottawa.
The QuickConnect Interface gives libraries tools to increase circulation, promote events, and enhance the user experience—all with a sleek interface that helps users do more with fewer steps. Available in more than 50 languages, including French Canadian, the interface streamlines the self-checkout process, helps libraries easily promote their events, and also drives reader discovery and circulation with a Recommended Reads feature.
The upgraded interface is designed to mimic familiar mobile and tablet systems to help patrons easily navigate to the features they're looking for. With simple animations to guide users through the check-out process and enhanced assistance buttons available on every screen, the system's ease of use makes self-service a snap. There are options available to pay fines and fees right at the SelfCheck, with both cash and coin or credit card.
"Our patrons greatly appreciate that the SelfCheck system is very fast and easy-to-use, and especially enjoy features like the option to email a checkout receipt or view their account," said Lisa McShane, Systems Librarian, North Vancouver District Public Library. "As a librarian, what I most value is that the administrative interface is also very simple, with flexible options like the Patron Promos tool that helps drive awareness for activities happening at our library."
With the Patron Promos feature, libraries get an integrated marketing tool that helps them create awareness for services and events. They can easily upload their own patron promotions, or use the system's professionally designed templates to create a customized message to display to users at checkout.
The Recommended Reads feature is an optional feature that integrates with the library catalog, so self-check kiosks can give patrons tailored recommendations based on the materials that are being checked out. If a title piques the user's interest, she can put it on hold, or print or e-mail the recommendation.
On the backend side, the QuickConnect Interface has a redesigned system manager with powerful new features that make it easier to set up, make updates and manage. Libraries can choose from dozens of configurable design templates and themes to meet their specific needs. Staff members can also access the system from a variety of devices, thanks to its new optimization for tablets.
"Our technology needs to be simple enough for everyone to use, but robust enough to handle all the tasks that libraries need a self-check system to do," said Con Nguyen, Global Portfolio Manager, 3M Library Systems. "The new QuickConnect Interface lets patrons find it all and do it all."
To preview the new SelfCheck QuickConnect Interface, visit the 3M Library Systems booth, number 40/41, at the CLA National Conference, or visit 3M.com/QuickConnect.
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