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CARL.Connect 1.2 released: circulation re-imagined for the 21st century library

Press Release: The Library Corporation [April 7, 2015]

Copyright (c) 2015 The Library Corporation

Abstract: The Library Corporation is pleased to announce the availability of CARL.Connect 1.2. CARL customers are taking advantage of the patron driven services that have been a heavy focus for the product. This latest general release puts even more flexibility in the library patrons’ hands and provides for a more proactive customer experience. Paramount to the CARL•Connect 1.2 release is the availability of a paperless registration process, allowing library staff to capture and store a signature while signing up a new patron. This streamlined process presents customizable library policy information, and a signature canvas, eliminating the need for paper forms and tiresome data entry. Libraries can complete the registration on the patron’s terms, whether they are in the library or out in the community. Upon completion of the registration, patrons will have immediate access to their digital library card and can begin enjoying library services instantly.


DENVER (April 7, 2015) - The Library Corporation is pleased to announce the availability of CARL.Connect 1.2. CARL customers are taking advantage of the patron driven services that have been a heavy focus for the product. This latest general release puts even more flexibility in the library patrons' hands and provides for a more proactive customer experience.

Paramount to the CARL.Connect 1.2 release is the availability of a paperless registration process, allowing library staff to capture and store a signature while signing up a new patron. This streamlined process presents customizable library policy information, and a signature canvas, eliminating the need for paper forms and tiresome data entry. Libraries can complete the registration on the patron's terms, whether they are in the library or out in the community. Upon completion of the registration, patrons will have immediate access to their digital library card and can begin enjoying library services instantly.

This supplements the existing product offerings to support increased library card registrations for today's modern library, including the option to take and store a patron profile image so that school and public libraries can easily identify library cardholders, when a library card cannot be presented. Library staff have the ability to intuitively select an image from a PC or the mobile device's camera roll or easily activate its camera functionality.

Lorrie Ann Butler, Director of Product Strategy, at TLC Denver states that "TLC's second major release of the CARL.Connect product was developed to support exciting opportunities for providing new and re-imagined workflows to our library customers. Our strategic direction for this product focuses on putting more power in the hands of library staff for engaging with their communities and meeting users on ‘their own terms.'"

Interested in hearing more about TLC's CARL.Connect product line and how it can help you better reach your connected population? Request a demo today!

TLC has operated continuously and under the same ownership since 1974, providing premier automation and cataloging services to more than 4,500 libraries worldwide. The company is based in Inwood, W.Va., and has additional offices in Denver, Singapore, and Ontario, Canada. To learn more, visit TLCdelivers.com, e-mail info@TLCdelivers.com, or call 1.800.325.7759.

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Publication Year:2015
Type of Material:Press Release
Language English
Issue:April 7, 2015
Publisher:The Library Corporation
Company: The Library Corporation
Record Number:20496
Last Update:2015-04-09 10:23:49
Date Created:2015-04-09 10:23:30