In 2008, VTLS made news through its rapid and successful implementation of Virtua in the Queens Borough Public Library, the busiest library system in the United States as measured by the number of annual circulations, with over 23 million transactions in 2009. The implementation of Virtua in Queens established the capability of Virtua to withstand the demands of a very large and busy municipal library.
Building on this success, VTLS has now completed the implementation of Virtua in the Hong Kong Public Library, the busiest public library in the world. A library with over 59 million annual circulation transactions, serving 3.8 million patrons, with 67 branch facilities, the implementation of Virtua and Chamo stands as a remarkable achievement for VTLS.
The selection of Hewlett-Packard HK SAR Ltd as the lead contractor with VTLS as the supplier of the automation software component was announced in 2010 following a lengthy and rigorous procurement process. There were 309 requirements for the process that involved custom development in the VTLS software. The completed system successfully passed the acceptance tests administered by the Hong Kong Public Library in the Fall of 2011.