Atlanta, GA, January 13, 2012 – Atlanta, GA, January 13, 2012 – EnvisionWare, a leading provider of self-service and library efficiency solutions, announces the appointment of Craig Gorbet as Implementation Consultant.
In this role, Craig will be responsible for customer implementations for EnvisionWare hardware and software products primarily in the Western region of the United States. Craig will also work closely with other members of the implementation team to support and train customers companywide.
"Craig brings to us almost twenty years of experience in library implementations, customer training, support, and service," said Cheryl Morgan, EnvisionWare's Director of Professional Services. "His technical background and in-depth knowledge of libraries and the library market will be a huge asset to our customers and implementation team."
Prior to joining EnvisionWare, Craig served as National Technical Support Specialist for DecisionOne, a service provider for a library technology vendor. There he oversaw library installations for inventory control, self-checkout, and RFID solutions, and trained customers and technicians on how to leverage, service, and troubleshoot equipment.
Before that, Craig spent seventeen years with Checkpoint Systems, managing library installations and operations of Checkpoint's EM, RF, RFID, and Patron Services platforms. He holds a Bachelor of Science in Electronics Engineering Technology from DeVry Institute of Technology in California.
"EnvisionWare is a growing company with a great reputation for customer service and satisfaction," said Gorbet. "I'm excited to join the implementation team."
EnvisionWare is a leading provider of self-service and library efficiency solutions. Today, over ten thousand libraries use EnvisionWare products to enrich the service offerings of their library and to empower their customers to do more for themselves. EnvisionWare offers twenty-two systems, including PC Reservation computer management, LPT:One print management, and OneStop for self-service circulation. For more information about EnvisionWare, visit www.envisionware.com.