ByWater Solutions, an open source community supporter and official Koha support company is proud to welcome Ed Veal as Development Support Specialist. Ed will be assisting in the support of the 400 plus libraries being supported by ByWater nationwide, as well as taking part in ByWater's OPAC customization projects.
Ed has spent the last 16 years serving libraries, both public and academic, technical and non-technical. He started his career within the Lubbock Public library circulation dept. and transitioned to serve as their SirsiDynix Unicorn (Symphony) systems administrator, a position he held for 10 years. Ed then moved to the Texas Tech University Libraries to supervise the staff IT Support desk.
Ed commented on his recent decision to join the ByWater Solutions team;
"As a patron of libraries my whole life and a library staff member and library technologist for the past 16 years it is my view that libraries best thrive in an open community. The "open source" community embodies this spirit. I first met Brendan and Nate at KohaCon09 a few years ago and I immediately became a fan of them and ByWater Solutions. They have taken the "community is the foundation" philosophy of "open source" and used it as the solid foundation for ByWater Solutions, creating the environment that I had shrived to be part of for so long."
Brendan Gallagher, CEO of ByWater Solutions stated: "We are really excited to have Ed on-board with the ByWater Solutions team! Having Ed help to beautify our customer's OPACs as well as use his skills to assist in any support issues that arise will be of great value to both ByWater and all of our partners. Welcome aboard Ed!"
About ByWater Solutions
With over 10 years of experience, ByWater Solutions offers customized hosting, data migration, configuration, installation, training, support options and development of enterprise class open-source library systems such as Koha and Evergreen. Offering a 24/7 technical helpline, ByWater Solutions' clients have the support system they need to make their software work for them. ByWater Solutions pledges to share 100% of all developed code to the Koha community for the strengthening and advancement of the Koha ILS. For more information about ByWater Solutions, please visit: http://www.bywatersolutions.com