25 June 2010 -- King County Library System (KCLS), which has the second highest circulation of any public library system in the US, recently added another Automated Material Handling (AMH) system to its existing network. With twelve barcode-based Lyngsoe Systems AMH systems currently in operation (three additional planned in the upcoming year) and an automated sort center for interlibrary distribution, KCLS remains at the forefront of AMH implementation.
In 2009, KCLS commissioned The Galecia Group to evaluate the benefits of AMH by comparing two similar libraries (one with AMH and one without). Their conclusion was that operating costs at the library with AMH were significantly lower than the library without AMH.
Costs were compared in four areas: the "cost" of unavailable library material (items that are unavailable because of backlogs in processing), the cost of frontline staff time spent on researching material requests, the cost of backroom staff assigned to material handling processing, and the cost to customers. The report concluded that AMH creates significant savings in the four areas studied.
According to Lee Loyd ITS Special projects Coordinator at KCLS, "This study has confirmed our core beliefs that AMH has significantly reduced the costs at branches, and increased our service level to our patrons."
"Our decision to forgo implementing RFID and apply AMH is paying great dividends. Our partnership with Lyngsoe has resulted in a long-term relationship and we have now have set an objective for KCLS to implement AMH in every appropriate location."
About Lyngsoe Library Systems Group
Since the 1990s, Lyngsoe Library Systems has over 100 AMH systems installed worldwide and offers the most comprehensive, proven product portfolio to libraries.
For more information about AMH or the study conducted by KCLS contact: