Carlsbad, CA – May 22, 2009) EOS International, the leading library services and knowledge management company, is pleased to announce that Jeffrey Goodwin, Director of Research and Development, has been promoted to the newly created position of Vice President of Product Development. EOS International also welcomes back Jeff Smith as the new Vice President of Client Services. Both bring decades of experience to their positions and EOS International.
Goodwin has served EOS International in its development department for nearly eighteen years. He first joined the company in 1991 as a developer and rose steadily through the organization to become Director of Research & Development in 2001. Goodwin has contributed substantially to the growth of the company and the EOS product line. "Jeff is extraordinarily qualified for the position of Vice President of Product Development," stated Scot Cheatham, President and CEO of EOS International.
"His innovations and hard work continue to keep us at the forefront of the industry’s ever-changing technology."
Smith rejoins EOS International as Vice President of Client Services after a brief departure from the company. Smith spent over twenty years with EOS International as Client Services Director. He is highly skilled in managing call centers, training, implementation, customer service, automation, and staff efficiencies. Smith’s career with EOS International positioned the company as one of the best customer service organizations in the industry. "We welcome the return of Jeff Smith to EOS," said Cheatham. "The depth of his experience in customer service and with EOS clients in particular makes him an unmatched resource for our organization."
About EOS International
EOS International is a leading world-class library information and knowledge management software and services provider with an impressive client base of special libraries that spans clear across the globe. A client-driven company that has earned the top customer satisfaction award for the past three years and earned a nomination for the Computerworld Smithsonian award, EOS library automation software products (EOS.Web Express, EOS.Web Enterprise, and the SaaS EOS e-Library Service) serve the stringent knowledge and content management needs of corporate, legal, medical, government and special libraries of all sizes. EOS International can be found online at http://www.eosintl.com.