EOS International introduces the e-Library Service, a comprehensive library automation hosting service that delivers a software and system administration service package to libraries over the Internet in the form of a single, cost-effective, easy-to-use library management solution.
Key Benefits of e-Library Service
- No up-front capital expenditure. Single annual user fee with no additional maintenance charge
- Reduced system administration burden for library staff
- Integrated firewall security that protects library data and in-house systems
- Setup parameters allow library to customize software features
- Instantaneous delivery of software upgrades and patches by EOS staff immediately upon release
- Built-in disaster recovery plans - backup, hardware repair, and data restoration
- Accessible 24 hours a day, seven days a week
- Simplified desktop management
e-Library Service revolutionizes the traditional model of owning and managing library system applications on a local server. Rather than installing software on an in-house server supported by library staff, the software is hosted at a central data facility supported by centralized experienced systems administration staffs. The library's data is securely stored and managed at the Internet data center. The library staff and patrons access the software via a web browser over a secured Internet connection experiencing the same functionality and appearance as if it were hosted on a local library server. High speed Internet connections at the data center provide library staff and patron access to the library catalog regardless of where users are located or the type of Internet access they are using. Security is managed through Virtual Private Networks (VPNs) that establish a secure link through the Internet to the application software and the library staff features using encryption technology. Response times and system performance are equal to, and in many instances, better than on a locally hosted system.
The e-Library Service solution eliminates or reduces the need for local in-house servers and the capital expenditure and annual maintenance costs associated with purchasing software and servers. It provides libraries with the latest hardware and software technologies supported directly by the most expert technical staff available to support their automation system. Software updates are installed immediately upon release by the very staff that develop it. By alleviating the burden of maintaining the software and hardware issues by your busy IT staff, libraries realize reduced downtime, reduced overhead and optimized time management allowing them to focus on customer service rather than technology issues.
e-Library Service is the logical evolution to efficient automation of library services. Q Series'" and GLASŪ library information management systems are both available options through the e-Library Service.
An Internet connection and a Web browser on each desktop workstation is all that is required.