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Polaris Library Systems Announces New Customer Relations Department

Press Release: Polaris Library Systems [March 4, 2009]

Copyright (c) 2009 Polaris Library Systems

Abstract: Polaris Library Systems announced the establishment of a new Customer Relations department which will focus exclusively on customer satisfaction. Customer Relations staff will work with new and existing customers to make certain Polaris is providing the essential support, tools, information, and resources customers need to successfully run their libraries. Jodi Bellinger will assume the title of Manager, Customer Relations.


Syracuse, NY, March 4, 2009 - Polaris Library Systems, a leading provider of library automation technology, announced today the establishment of a new Customer Relations department.

This new department will focus exclusively on customer satisfaction. Customer Relations staff will work with new and existing customers to make certain Polaris is providing the essential support, tools, information, and resources customers need to successfully run their libraries.

Jodi Bellinger will assume the title of Manager, Customer Relations. Jodi was sales and marketing operations manager at Polaris and has been with Polaris for almost 10 years. Connie Wilson, a 25 year veteran of Polaris, will join the department as Customer Relations Coordinator.

"These are very exciting times at Polaris, thanks to company-wide efforts to provide outstanding services, support and resources to our customers," said president and CEO, Bill Schickling. "The customer relations function is a natural extension of these efforts and will ensure we are meeting and exceeding customer expectations."

About Polaris Library Systems

From its beginning over 30 years ago, Polaris Library Systems has served libraries with time-saving technology, from its first circulation system in the mid-1970s through its third-generation Polaris Integrated Library System. In addition to its library automation systems, Polaris Library Systems offers workflow analysis, database enhancement, wireless access and network services to libraries. For more information about Polaris Library Systems, visit www.polarislibrary.com.

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Publication Year:2009
Type of Material:Press Release
Language English
Issue:March 4, 2009
Publisher:Polaris Library Systems
Company: Polaris Library Systems
Record Number:13853
Last Update:2012-12-29 14:06:47
Date Created:2009-03-04 07:13:41