January 23, 2009 -- Emeryville, CA. The Long Beach Public Library has launched a substantial partnership with the company to provide the full spectrum of user services to its community. Starting with the foundation of the Millennium ILS that replaces a SirsiDynix Horizon ILS, LBPL will offer the Encore Discovery Client as a "front-end" to print and e-resources, subscription databases through Research Pro, as well as library events and announcements through Program Registration. In addition, Millennium-integrated Express Lane will provide users with self-service circulation across twelve locations. Library staff will also use Content Pro to easily manage and present local digital collections on the web.
"We chose Innovative because we need technologies that are actually working in the field for libraries, rather than products that are promised or years away from being stable," says Sloan Sakamoto, Manager of LBPL's Automated Services Bureau. "For example, we saw Encore implementations that impressed us. Our staff likes Encore because it goes beyond faceted searching and provides a group of features such as Did You Mean? that lead patrons to what they need. We can use Program Registration to make any of the 1,400 classes, author readings, or community events we offer discoverable through an Encore search. Our most popular subscription databases will also be accessible through an Encore search."
LBPL will also extend the benefits of Millennium with self-service products such as Express Lane. Says Sakamoto: "Unifying self-service with our ILS will make things less complex for our staff and patrons. We can let materials 'float' throughout the system and still give patrons the ability to use self-service no matter which of our twelve locations they use. Because we won't rely on a third-party self-check vendor, we get benefits of software improvements to Express Lane right away. We can also link our RFID security and tracking features with the Millennium environment."
Says Susan Jones, Technical Services Department Librarian: "We saw that workflows are more flexible with Millennium. With the Acquisitions module, we can do things several different ways so we can look for opportunities to improve what we do. The demonstration by Innovative staff showed us how Millennium works well with our book and media vendors; and the reports are light-years ahead of what we had in the past."
Sakamoto continues: "We concluded through extensive review that Innovative provides 'the gold standard' products. The company is not just another vendor but provides products that are well supported and implemented in libraries that are happy with them."
LBPL first became a customer of Innovative in October 2008 with the purchase of Electronic Resource Management.
About Long Beach Public Library (CA)
Long Beach Public Library is committed to meeting the information needs of a culturally diverse and dynamic population. Founded in 1896, the Library serves 490,000 people and circulates nearly 1.5 million items a year. Special collections include the Petroleum Collection, Long Beach History Collection, and a number of neighborhood-focused collections. The library holds nearly a half-million titles.
About Innovative Interfaces
Innovative Interfaces (www.iii.com) dedicates its energies to meeting the needs of libraries and the challenges of library automation. The company has fulfilled this mission with first-rate services and products such as the Millennium integrated library platform, INN-Reach resource sharing, Electronic Resource Management, and the Encore discovery services platform. Today, thousands of libraries of all types in over 40 countries rely on Innovative's products, services, and support. The company is located in Emeryville, California with offices around the world.