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Polaris Library Systems Announces Partnership with TALKINGtech

Press Release: Polaris Library Systems [October 10, 2008]

Copyright (c) 2008 Polaris Library Systems

Abstract: Polaris Library Systems, a leading provider of automation technology, announced today a partnership agreement with TALKINGtech. This partnership provides Polaris ILS customers full access to TALKINGtech's i-tiva suite of notification solutions.


Syracuse, NY, October 10, 2008 - Polaris Library Systems, a leading provider of automation technology, announced today a partnership agreement with TALKINGtech. This partnership provides Polaris ILS customers full access to TALKINGtech's i-tiva suite of notification solutions.

The agreement includes TALKINGtech's i-tiva PREMIUM service, which contains outbound communication via voice and text messaging (SMS), as well as 24x7 inbound services for patrons to renew, review and cancel items. The partnership also includes access to the i-tiva LITE system, a communication system designed for smaller libraries. Both systems are available for on-site installation or as a service.

In addition to these systems, Polaris customers can also access TALKINGtech's i-tiva RECOVERY Service, a personal voice service designed to help libraries recover valuable overdue materials and fees.

"Polaris is pleased to make the i-tiva suite of products available to our customers," said Polaris President & CEO, Bill Schickling. "TALKINGtech is a long-term provider of communication services and well regarded in the library industry."

Ray Stark, TALKINGtech CEO said, "Polaris is well respected in the library community and their customer satisfaction commitment follows our same ideology. TALKINGtech looks forward to working with Polaris and providing their customers with leading edge technology while enabling them to enhance communication with their users."

About Polaris Library Systems

From its beginning thirty years ago, Polaris Library Systems has served libraries with time-saving technology, from its first circulation system in the mid-1970s through its third-generation Polaris Integrated Library System. In addition to its library automation systems, Polaris Library Systems offers workflow analysis, database enhancement, wireless access and network services to libraries. For more information about Polaris Library Systems, visit http://www.polarislibrary.com.

About TALKINGtech

TALKINGtech is an automated interactive communication provider established more than 20 years ago to empower libraries to communicate effectively and efficiently with their users. Since 1986, hundreds of libraries now have i-tiva systems providing vital services in New Zealand, Australia, USA, Canada, United Kingdom, Europe and South Africa. For more information about TALKINGtech, visit http://www.talkingtech.com.

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Publication Year:2008
Type of Material:Press Release
Language English
Issue:October 10, 2008
Publisher:Polaris Library Systems
Company: Polaris Library Systems
Record Number:13578
Last Update:2012-12-29 14:06:47
Date Created:2008-10-10 09:39:38