Syracuse, NY, July 2, 2008 - Polaris Library Systems, a leading provider of automation technology, announced a partnership agreement with Altarama Information Systems. The agreement enables Polaris to offer Altarama's RefTracker Information Request Management System directly to customers. RefTracker's web-based portal is designed to manage, allocate and streamline reference inquiries.
"Our customers are continually looking for ways to reach their patrons and save valuable staff time," said Bill Schickling, president and CEO of Polaris Library Systems. "RefTracker can help busy libraries increase efficiencies and provides patrons with more ways for communicating with the library. We're pleased to offer this solution to our customers."
"We're delighted that Polaris customers will have the opportunity to more easily acquire and integrate RefTracker," said Altarama CEO Arthur Brady. "We share Polaris's commitment to providing solutions that make a difference and that are easy to implement and support, so it is a natural fit."
About Polaris Library Systems
From its beginning thirty years ago, Polaris Library Systems has served libraries with time-saving technology, from its first circulation system in the mid-1970s through its third-generation Polaris Integrated Library System. In addition to its library automation systems, Polaris Library Systems offers workflow analysis, database enhancement, wireless access and network services to libraries. For more information about Polaris Library Systems, visit http://www.polarislibrary.com.
About Altarama Information Systems
Altarama is a privately-held company that has been helping libraries manage their reference operations since 2001, and is owned and managed by librarians and library automation experts who average more than two decades of experience in the field. For more information, please visit http://www.altarama.com.