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Mountain View Public Library achieves 98% Patron Self-Checkout on First Day with RFID

Press Release: Libramation [March 14, 2008]

Copyright (c) 2008 Libramation

Abstract: The Mountain View Public Library has embarked on a new era of patron service and circulation efficiency with the reopening of its library, complete with a new and comprehensive LibChip RFID and Automated Materials Handling System from Libramation.

The Mountain View Public Library has embarked on a new era of patron service and circulation efficiency with the reopening of its library, complete with a new and comprehensive LibChip RFID and Automated Materials Handling System from Libramation, a leader in library automation technology.

On their first operational day, Judy Humpreys was pleased to announce that their patrons borrowed 5,011 items, of which 98% were checked-out using their five self-check systems. She indicated that this statistic exceeded their expectations significantly.

The intuitive patron self-return and 12 bin sorting system received 2942 of all items returned that first day to the library. Libramation expects this number to increase as patrons become even more familiar with the technology. The Mountain View Public Library is one of more than 125 Lib~Chip RFID installations.

The on-time installation of the RFID system includes 5 patron self-check and 3 patron self-return stations, staff workstations, back-room programming stations, security gates and a full return and sorting system. The Mountain View Public Libraryís goal is to achieve a greater efficiency and cost effectiveness of library circulation, security and collection maintenance, while improving staff ergonomics. Libramationís RFID technology is one of the most cost effective solutions available for the library to meet and exceed these goals.

Libramation has provided custom-built cabinetry and stainless steel workstations for both patron selfcheck and self-return. Specially designed patron self-return stations, provide patrons 24-hour access to return materials while ensuring that the library does not receive any unwanted items. The system is protected by a security window that only opens when library materials have been identified. At the circulation desk, a newly developed RFID interface, communicates directly with Innovative Interfaces Millennium, allowing library staff to easily update patron information from a single screen without a major change in workflow.

Libramationís RFID technology is designed with interoperability and flexibility in mind. Their system complies with and meets industry standards, including ISO 15693, the ISO 18000-3 standard, SIP 2 and NCIP protocols, as well as the emerging NISO standards for RFID in U.S. libraries.

About Mountain View Public Library

The City of Mountain View began as stagecoach stop on the route connecting the Port of San Francisco and the new State Capitol in San Jose with its first library opening in 1905. Contemporary Mountain View has seen itself transformed from an agricultural-focused town into a high-tech center located in the heart of the Silicon Valley; including such notable companies as Google. The Mountain View Public Library serves a population of over 73,250 and has a circulation of over 1,400,000. The libraryís Grand Reopening Celebration will be on March 15th.

About Libramation, a partner of the LibChip Group of Companies

Libramation, celebrating their 10th anniversary, is committed to providing quality solutions for todayís library. Libramation specializes in library automation technology equipment and software. With the development of our RFID system starting in 2001, the LibChip Group of Companies now have more than 125 Lib~Chip RFID installations. Our self-check products are installed in more than 350 libraries.

Libraries can choose from numerous hardware and software options, custom animations to interact with patrons and a variety of languages. Libramation understands that each customer has unique requirements. Coupled with our expertise and knowledge, we utilize technologies specifically designed to automate library workflow processes. Libramation consults with the library and makes recommendations that help the library address their distinct needs. Libramation products include patron self-check stations, ergonomic circulation desks, automated materials-handling systems, CD/DVD 24-hour self-charge and return Media Bank kiosks and RFID technology.

View Citation
Publication Year:2008
Type of Material:Press Release
Language English
Issue:March 14, 2008
Company: Libramation
Libraries: Mountain View Public Library
Subject: RFID technology
Record Number:13116
Last Update:2012-12-29 14:06:47
Date Created:2008-03-14 13:09:57