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Merthyr Tydfil becomes the first Welsh library to implement 2CQR's new Baby selfservice unit, integrating with the Talis LMS

Press Release: Talis Information Limited [October 12, 2007]

Copyright (c) 2007 Talis Information Limited

Abstract: Merthyr Tydfil public library was the first Welsh library to adopt 2CQR's new self-service Baby units and has now extended this Dowlais Community Library, made possible through the collaboration between Talis and self-service provider 2CQR.


12th October 2007, Birmingham, UK. Merthyr Tydfil public library is the latest to benefit from the collaboration between Talis and self-service provider 2CQR. Merthyr Tydfil was the first Welsh library to adopt 2CQR's new self-service Baby units and has now extended this Dowlais Community Library. This new implementation will benefit everyone by speeding up transactions, enabling staff to concentrate on enquiries and progress the development of "self-service" access times for customers. Serving almost 260,000 visitors annually, this new RFID based implementation enables greater efficiencies across their static and mobile libraries.

Dowlais Library's adoption of the RFID-based self-service solution has been largely funded by a grant from the Welsh Assembly Government as part of the community regeneration strategy. The Baby units work seamlessly with Talis' Library Management System through the integration software Talis Bridge Lite. Merthyr Tydfil library users can now issue, renew and return items through gaining access to their complete account information via an intuitive touch screen interface.

Geraint James, Head of Libraries at Merthyr Tydfil commented "We are delighted to improve services by using such effective technologies. Self-service has been identified as one of our main strategies for future development and this new innovation has been especially well received by many customers. Our introduction of self-service coincided with that of local supermarkets, which has reinforced the perception that we are providing modern options to suit varied needs and lifestyles. However, while there are many benefits, the main value of this new service is that it allows us to expand opening times and increase capacity for new users without having to increase staff costs."

Ceri McCall, Senior Manager, Sales and Marketing at Talis commented "For almost three years now, The Talis Additions Partnership Programme has provided our customers with great choice and real confidence that our joint solutions will work seamlessly. We wish Merthyr Tydfil the best of luck with their expanding self-service facilities."

Talis Bridge Lite is used extensively across public and academic libraries, helping libraries to connect their self-service environments. If you would like to find out more about Talis Bridge or existing Talis Additions Partners visit www.talis.com/bridge or www.talis.com/additions.

About Talis

We are an innovative technology company expert at managing semantically rich metadata and in delivering software and services for information management.

Working in partnership with our communities of customers, users and developers, Talis delivers enterprise applications and services for different communities, underpinning critical business operations.

Our expertise in software development, information management, metadata and the Semantic Web play an integral role in helping our customers achieve their objectives. Robust and open dialogue with customers, and a demonstrable commitment to engage with the wider community, ensures that together we realise the potential of shared innovation.

For more information, visit www.talis.com/library where you can find detailed information, read our blogs, join our discussion forums, and listen to our industry podcasts.

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Publication Year:2007
Type of Material:Press Release
Language English
Issue:October 12, 2007
Publisher:Talis Information Limited
Place of Publication:Birmingham, England
Company: Talis Information Limited
Libraries: Merthyr Tydfil Public Library
Subject: System announcements -- installations
Record Number:12782
Last Update:2012-12-29 14:06:47
Date Created:2007-10-12 07:20:14