BIRMINGHAM, Alabama, U.S.A. -- June 21, 2007 -- EBSCO is pleased to announce the following recent enhancements to the EBSCONET Subscription Management System, a multi-lingual Web-based management tool.
View publisher packages -- a new menu item under My Orders, My Publisher Packages now allows customers to view their publisher packages and any component titles ordered within that package.
View more order detail -- the Order Details page is now more comprehensive. The title format now displays, as well as links to current and previous orders for a title. Publisher's terms and conditions (order, cancellation and claiming policies) will display if available.
View all available rates -- On the Title Details page, all available rates are displayed for titles returned from a global search in the customer's currency.
Streamlined process for changing the format of a title -- If alternative formats are available, they will be displayed under Alternative Formats on the Renewal Details page. Users simply click the new format to select it, and enter or change order information on the Modify Renewals page. Previous order and new format information will already be filled in.
Export files for easy sorting -- The ability to export search results to MS Excel, HTML, comma delimited, tab delimited and XML has been incorporated into all major pages of the user interface.
E-Journal Access and Registration Report -- The popular E-Journal Access and Registration Report, which provides a single source of registration and access information, is now available online.
Additional Reports Available Online - The following reports are also now available immediately within EBSCONET:
- Abstract and Index Report by Title
- Combination Membership Report
- Library of Congress Classification Report
- List of Membership Titles Report
- Publisher Packages Report (both All Titles and On Order)
- Summary of New Titles Report
- Titles With Claiming Restrictions
- Summary of Non-US Publications.
"I have truly enjoyed using the EBSCONET enhancements recently premiered," said Virginia Hill, purchasing & secretary to the director, William Jewell College. "Overall, the new EBSCONET has eliminated a lot of the time previously required for me to order and claim journals, thus freeing me to handle my other job responsibilities."
"The report options are very clear, and I can either retrieve the report directly or am given a notice that the report will be generated. And if I have any questions, the Support and Training tab takes me directly to information to reach my Customer Service Representative and my local EBSCO representative, as well as my sales representative."
About EBSCO Information Services
EBSCO Information Services is the leading service provider for e-journals, e-book package and print subscriptions, a suite of e-resource management tools, full-text and secondary databases and related services for all types of libraries and research organizations.
As the "e" agent of the industry, more than half of the subscriptions handled by EBSCO have an electronic component. EBSCO's comprehensive solutions include proven systems to consolidate ordering, invoicing, claiming and renewals as well as assistance with licensing and registration requirements for our e-journal and e-package customers worldwide. EBSCO's 32 Regional Offices, located in 21 countries around the world, serve customers in more than 200 countries and are staffed by information professionals who speak the local language and understand the particular challenges faced by librarians in their respective areas.
In its seventh decade of business, EBSCO upholds relationships with more than 79,000 publishers globally. These publisher relationships uniquely position us to streamline many aspects of the e-resource life cycle. EBSCO maintains a Dun & Bradstreet financial strength rating of 5A1, the highest ranking awarded, which underscores the importance placed on providing outstanding, ethical service.