INWOOD, WV, June 12, 2006 – Pasco County Library System will upgrade from a DRA Classic system to TLC's (The Library Corporation) next generation library system, CARL.X.
CARL.X offers rich functionality that streamlines staff workflows and opens new dimensions for catalog searching, patron self-service, and data mining. CARL.X showcases libraries' strengths and frees staff for core library functions. Its three-tier architecture provides real-time cognitive impact using Google-like search engine options, fast graphical presentation of search results, and artificial intelligence components.
Pasco County Library System Director Linda Allen commented, "We view this as a major step forward in technology and customer service. We spent a lot of time thinking about the system we wanted and evaluating the various systems against our desires. TLC's CARL.X was the only system that met our requirements. As with most public libraries, our customers come first. We think the customer should not have to know how a library works internally to get to the information and resources they want. TLC will enable us to offer library services in the more familiar Google and Amazon-like formats. "
"We are also excited about the forward-thinking development of the CARL.X product," Ms. Allen said. "Almost anything we could dream up to ask for, TLC had already thought about...and was working on!"
The contract with Pasco County Library System calls for the addition of several of TLC's best of breed add-on products that will integrate with CARL.X's core functionality.
One such product is AquaBrowser Library. AquaBrowser Library is an "intelligent" search engine that engages patrons in a dialogue that is similar to a reference interview – without the patron having to know controlled vocabulary or advanced search techniques. Integrated with Pasco's AquaBrowser Library will be an interface that supports federated searching to allow patrons to search multiple information sources at one time.
When patrons search the library's new OPAC interface, they can view results that include enriched content such as book jacket images, reviews, recommendations, and other enrichment elements.
The library will also implement these other best-of-breed solutions from TLC: Online Selection and Acquisitions, a Web-based program that acquisitions staff will use to manage the entire acquisitions process, including selection, purchasing, receiving, invoice management, and fund accounting; Talkingtech's Phone Notice Phone Circulation System, to quickly and easily inform patrons of overdue items and library events; and Payment.Solution, which library staff can use as a retail terminal to process sales, discounts, refunds, and multiple payment types.
TLC CEO and Owner Annette Murphy commented, "TLC is very pleased to have been selected by the Pasco County Public Library System to implement CARL.X. We look forward to serving the citizens of Pasco County with state-of the-art products and services."
Pasco County Public Library System has eight branches serving a county population of approximately 400,000.
About The Library Corporation
TLC is owned and operated by the family that founded the company over 31 years ago. The company's automation solutions include library automation, cataloging, and authority control solutions, and RFID. A number of TLC offerings, including AuthorityWorks, AquaBrowser Library, Online Selection and Acquisitions, RFID, and Gold Rush are designed to work with any ILS.