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Polaris expands sales, development, and training staff

Press Release: Polaris Library Systems [May 24, 2006]

Copyright (c) 2006 Polaris Library Systems

Abstract: Polaris Library Systems announced today a six percent increase in the number of employees over the past six months. The new staff is needed to support the growth in sales and implementations of the Polaris Integrated Library System.

SYRACUSE, New York, May 24, 2006 - Polaris Library Systems, the leader in providing technology tools that enhance staff productivity and increase patron service, announced today a 6% increase in the number of employees over the past six months. The new staff is needed to support the growth in sales and implementations of the Polaris Integrated Library System, said Bill Schickling, president and CEO.

According to Schickling, "Polaris is enjoying phenomenal sales performance this year. We have made 20 system sales so far in 2006, a 43% increase over the same time period in 2005. In May alone we have received purchase approval from seven libraries." The increase in sales will have a ripple effect on implementations, said Schickling. "The surge in Polaris Hosted sales that have come in over the past month will all land mid-year, so our July - September period this year should set a record for implementations," he said.

New Polaris staff includes ILS field account managers and quality assurance and customer service representatives. Troy Mohrman and Carrie Pearson, both veterans of the ILS industry, will work with prospective customers to explore how the Polaris ILS can meet their technical and service objectives. Debbie Pharr will use her MLS and significant technical and library experience to train new customers. John Lytle will work with current customers to help them maximize their Polaris ILS investment through Polaris add-on products and third-party solutions. Karen Kreis has been added to Polaris ILS Product Development to provide quality assurance oversight and testing, specifically in the areas of acquisitions and serials control. "We are delighted to have added these highly experienced and dedicated people to our staff to help us meet the increased demand for site visits, system demonstrations, product enhancements, customer technology assistance and training," Schickling said. "Troy, Carrie, John, Debbie and Karen will help us capitalize on the momentum we see building for Polaris in the library marketplace."

Troy Mohrman, Senior ILS Consultant

Mohrman comes to Polaris following more than eight years of experience in the library automation industry working in training and sales for Dynix, Innovative Interfaces and TLC. Prior to entering the library world, he spent nine years in education as an administrator and teacher and four years as director of training for a publishing software company.

Carrie Linford Pearson, Polaris ILS Account Manager

Following an eleven year career at Dynix, Ameritech Library Services and epixtech, Pearson joined Independent Conference Management (ICM) in Orem, UT where her role in Sales and Business Development included working with large user group meetings. She brings to Polaris significant knowledge and understanding of libraries and their automation needs.

John Lytle, Customer Account Manager

Lytle brings to Polaris experience in the world of Internet services. For seven years he worked in marketing and sales at, the second largest entertainment/sports Internet ticketing and software company in the world. At Polaris he is responsible for helping customers adopt add-on Polaris services such as Inventory Manager, Outreach Services, Course Reserves or multilingual PAC. He also assists libraries with the purchase of ILS-independent hardware and software, including Motion Tablet PCs and Wireless Access Manager.

Deborah M. Pharr, Polaris Trainer

Pharr combines a library and computer programming background with an MLS from SUNY Buffalo School of Information and Library Science. From 1989 to 2003 she served as the director of the Dormann Library in Bath, NY where she oversaw the implementation of the library's automation system and the construction of a new 10,000 square foot building. Prior to her job at Dormann, she worked at Ingersoll Rand for six years as a programmer analyst writing computer programs and providing training for local and national offices.

Karen E. Kreis, Polaris ILS Quality Assurance

Kreis brings a background in software application troubleshooting, testing and training to her QA role at Polaris. For seven years she worked as Application Support Representative for a Syracuse-based company where she was responsible for conducting a full range of system testing on new releases, patches and enhancements to detect system bugs and validate solutions. Her experience and strict attention to detail are currently being applied to the rigorous testing of Polaris 3.3, scheduled for general release later this year.

About Polaris Library Systems

From its beginnings more than thirty years ago, Polaris Library Systems has served libraries with time-saving technology, from its first circulation system in the mid-1970s through its third-generation Polaris Integrated Library System. Polaris ILS facilitates all aspects of library operations by providing flexible workflow solutions packaged in a familiar Windows interface. More than 800 libraries use Polaris ILS.

In addition to its library automation systems, Polaris Library Systems offers workflow analysis, database enhancement, wireless access and network services to libraries of all types. For more information about Polaris Library Systems, visit

View Citation
Publication Year:2006
Type of Material:Press Release
Language English
Issue:May 24, 2006
Publisher:Polaris Library Systems
Place of Publication:Syracuse, NY
Company: Polaris Library Systems
Subject: Executive appointments
Record Number:12009
Last Update:2012-12-29 14:06:47
Date Created:0000-00-00 00:00:00