SYRACUSE, New York, January 12, 2006 -- Polaris Library Systems announced today that the Everett Public Library (WA) has implemented the Polaris Integrated Library System to replace their Dynix Classic system. Outdated hardware and the desire for new technology based on industry standards were among the primary reasons the library selected Polaris ILS.
According to Library Director Mark Nesse, one of the key decision factors was Polaris’ support of standard operating and database systems. "We liked that Polaris is a Microsoft shop and uses Microsoft SQL Server. The City of Everett uses Microsoft products, so the library’s choosing Polaris will make it easier for the City to support us.
"Our staff played the key role in selecting Polaris ILS for our new system," said Nesse. "Five teams developed the RFP and evaluated the responses, called customers of the systems we were considering, and went on site visits. They did a very thorough investigation and Polaris came out on top both in functionality and in the ‘softer side’ of system support, including data migration, implementation and customer service."
Nesse pointed to several other key reasons the library staff selected Polaris.
- Corporate culture. "We were looking for a company we could have a relationship with, a company that has demonstrated the value it places on customers. Everyone we interacted with was personable, honest, listened to our questions and gave us real, honest answers. We could see that Polaris listens to its customers and we felt we wouldn’t be lost as a little fish in a big pond."
- Migration and support. "Moving from one system to another can be very painful. The Polaris customers we talked to gave Polaris high marks on the way data was handled during the migration and the quality of customer support they receive on a daily basis."
- Outreach services. Nesse said the library staff was impressed with the way Polaris ILS handles service to homebound and institutional customers. They anticipate providing better service and decreasing the manual aspects of tracking schedules, routes and items with the outreach capabilities.
- Patron Services. According to Nesse, Everett patrons like the idea of keeping their own reading history and the ability to put multiple books on hold at one time, without having to start over for each reserve request. Patrons will also welcome the capability of searching multiple databases at one time, increasing their access to library resources.
- PAC access to digital images. "We have a very strong local history program, including thousands of photographs that we are digitizing and cataloging via CONTENTdm," Nesse said. "With Polaris ILS, the local history materials and images will be available directly through the PAC rather than as an add-on to our web site." The Polaris PowerPAC, being a web-based application, can access and display various types of files, including historical images of the type that Everett has digitized. Bibliographic records linked to the image files support complete indexing and retrieval operations.
The core Polaris ILS purchased by Everett includes the Polaris PowerPAC; Circulation (including offline circulation); Patron Services; SIP2; Cataloging (including import/export and authority control); Z39.50 client and server; Acquisitions (including EDI); Serials Control; System Administration; and System Reports.
In addition, Everett will use the following optional services:
- Children's Interface to PAC
- Multilingual Interface to PAC – Spanish
- Polaris Wireless Access Manager
- Outreach Services
- Phone Notification Services, outbound and inbound
- Syndetic Solutions enriched data for the PowerPAC
- Collection agency interface to Unique Management Services
"We are looking forward to a long relationship with Polaris," Nesse said. "We appreciate the product’s functionality and especially the company’s orientation to what public libraries are trying to accomplish -- and providing us with the tools we need to do it."
About Everett Public Library
Nestled between the beautiful Cascade Mountain Range to the east, hundreds of forested islands and the oceanic wildlife of the Puget Sound to the west, the Snohomish River and easy-to-access lakes close at hand, Everett is consistently rated as one of the best places to live by the national media. Everett is the county seat of Snohomish County, one of the fastest-growing counties in the nation.
The library serves the 97,500 Everett residents with a collection of 345,000 items located in a main library, one branch and a bookmobile. One million items are circulated annually. By reciprocal agreement, Everett Public Library also serves the patrons of the King County Library System and the Seattle Public Library. A total of 110 licenses will enable staff and public access to Polaris.
About Polaris Library Systems
From its beginnings thirty years ago, Polaris Library Systems has served libraries with innovative technology, from its first circulation system in the mid-1970s through its third-generation Polaris Integrated Library System. Ranked higher by users for the quality of customer support they receive than any other public library system vendor, Polaris ILS facilitates all aspects of library operations by providing innovative workflow solutions packaged in a familiar Windows interface. In addition to its library automation systems, Polaris Library Systems offers workflow analysis, database enhancement, wireless access and network security services to libraries of all types. For more information about Polaris Library Systems, visit www.polarislibrary.com.