Notebook tried to reserve a book online earlier this week through Middletown Thrall Library. It was a very thick book on astrophysics – not, as has been rumored, the 1990 canine classic "Millie's Book: As Dictated to Barbara Bush," by Millie Bush.
Actually, it was the latest Harry Potter book. Notebook likes Harry Potter.
The point is that Thrall's system wasn't working. Neither was the one in Goshen or Port Jervis. In fact, the entire user system of the Ramapo Catskill Library System has been down for about a week. RCLS includes more than 50 libraries in four counties, with its headquarters in the Town of Wallkill.
The snafu is the result of a computer installation gone horribly wrong, according to RCLS Director Robert Hubsher.
RCLS has been preparing for a transfer of systems for more than two years. But, as they brought the new system online, the new software didn't work with the library system's server. And no one could figure out why.
A team of eight people worked through the weekend to identify the incompatibility issue and keep the libraries working at the most basic of levels.
Now the software company, SirsiDynix, is giving RCLS a new server and is flying in two technicians to install it.
"Things happen with technology that you can never anticipate," Hubsher said. "We've got a lot of tired people here."
The library computer crisis should be over soon. Then Notebook should be able to order Millie's Book – uh, Harry Potter – right away.