Emeryville, CA—Innovative Interfaces announced today that Deschutes Public Library (Bend) and Multnomah County Library (Portland), the state's largest library, are migrating from Dynix systems to Millennium and implementing newly available technologies including Online Patron Registration and Ecommerce. Both libraries have also decided to implement Innovative's Graphical Self Check module, an alternative to bulky check-out machines, that lets patrons manage their own circulation transactions from a desktop workstation.
Deschutes Public Library
Deschutes Public Library (DPL) has quickly emerged as a leading-edge public library in Oregon. It was one of the first libraries in the country to deploy a fully converged, voice-over-IP network. Deschutes Public Library's IT Manager, Rod Miller, explains that DPL expects to leverage the new Innovative system in ways that allow it to exploit fully the core technology infrastructure.
“We selected Millennium because it represents the best technology for our strategic technology goals to meet our customers' information needs and expectations—any time, any place,” said Miller. “Innovative allows us to deliver impressive and sophisticated services to our patrons, whether they are in the library, at home, at school, at the office, or in their car with a mobile phone."
DPL staff plan to take full advantage of the solutions offered by Innovative, including integrating their real-time virtual reference services with the Web OPAC, expanding service with Online Patron Registration (for signing up for programs online), Ecommerce (for paying fines online), and AirPAC (for delivering Web OPAC access to mobile phones). "We see ourselves moving rapidly on all these new options in 2005," said Miller. “The offerings from Innovative are impressive and extensive.”
Multnomah County Library
Multnomah County residents checked out an average of 26 items per person in 2002-2003. Currently, almost 60% of holds are placed from outside library buildings. Multnomah County patrons expect to be able to search for materials, place holds, and use electronic databases inside libraries, but they also want to be able to manage those same activities from home 24/7.
"We spent several years in search of the right library management system because we were looking for the right combination of products," says Brenda B. Clark, Library Applications Manager at Multnomah. "Millennium will provide the best fit because it allows us to improve our already extensive delivery of patron self-service options. Ecommerce and Online Patron Registration will improve online services and increase efficiency for library staff."
In addition, Multnomah is implementing Innovative's Graphical Self Check which lets patrons check out books and manage their accounts. "Innovative products like Graphical Self Check work for us because we are a very busy library system and have one of the highest circulation rates in the country," says Clark. "We look forward to working with Innovative to further expand and improve our services." In 2004, Multnomah County Library ranked second in the nation in Hennen's American Public Library Ratings for libraries with service populations over 500,000.
About Multnomah Public Library
Oregon's largest public library, Multnomah County Library serves over one-fifth of the state's population. Its Central Library and sixteen neighborhood libraries make up a library system that houses a collection of over two million books and other library materials.
About Deschutes Public Library
The Deschutes Public Library is located in the beautiful high desert of Central Oregon. It consists of five branch libraries, an information kiosk, and bookmobile service to the most rural areas of Central Oregon. Considered one of the fastest growing counties in the west, the Deschutes Public Library serves a county population of approximately 140,000 people. Circulation throughout the library service area has doubled in five years. Library patrons checked out more than 1.6 million items last year.
With over 25 years of partnership with the library community, Innovative Interfaces (www.iii.com) is the leader in providing Web-powered, Java-based automated library systems. Its flagship product offering, Millennium, is an acknowledged market leader installed in thousands of libraries in 42 countries. The company is headquartered in Emeryville, California, with offices in Australia, Canada, France, Hong Kong, Korea, Portugal, Spain, Sweden, Taiwan, Thailand, and the United Kingdom.