Emeryville, CA—Innovative Interfaces, the world's leading provider of Web-powered, Java-based automated library systems, announced today a new courtesy notices function in Millennium Silver that decreases library workload and gives patrons an added convenience. The University of Toledo is already using this tool to send automated reminders of approaching due dates to patrons and give them one-click access to the Millennium Web OPAC renewal page.
“Patrons have more advanced warning now; and materials can be more widely circulated when they come back in a timely fashion,” says Corey Seeman, Assistant Dean for Resource and Systems Management at the University of Toledo. “Courtesy notices have been well received by people on campus and library staff. By having them automatically run, the notices are already sent by the time we get to work. Before, we had to manually handle this task every day.”
All notices, including courtesy notices, can run automatically. A subset can also be sent multiple times per day. University of Toledo uses this particular option to send hold pick-ups, paging slips, and cancellations every few hours. Library staff can save the settings and parameters for these transmissions, which speeds up the notices process and makes training easier.
“The Innovative Users Group asked for this feature and Innovative is happy to deliver,” says Betsy Graham, Vice President of Project Management. “It represents expanded public service delivered by library circulation departments.”
Celebrating 25 years of partnership with the library community, Innovative Interfaces (www.iii.com) is the leader in providing Web-powered, Java-based automated library systems. Its flagship product offering, Millennium, is installed in thousands of libraries in 41 countries around the world. The company is headquartered in Emeryville, California, with offices in Australia, Canada, France, Hong Kong, Korea, Portugal, Spain, Sweden, Taiwan, Thailand, and the United Kingdom.