(Carlsbad, CA-June 16, 2004) EOS International announces its provision of knowledge solutions that enables Knowledge Services at Novell. Knowledge Services - a new management methodology and a new profession for knowledge workers - converges the formerly distinct disciplines of information management, knowledge management (KM), and strategic (performance-centered) training and learning. Further, special librarians are seen as natural leaders for establishing and implementing Knowledge Services in the workplace.
Novell has a vision of one Net at work - a world without information boundaries - helping customers realize the value of their information securely and economically. And Margaret Haddox, Novell's Corporate Librarian in Provo, Utah, relies on EOS special library solutions to provide Knowledge Services to Novell knowledge workers. In playing her part in the convergence of the disciplines that make up Knowledge Services, Haddox works with the KM team in bringing together tools and services that enhance the roles of both operations in the organization. Ms. Haddox makes it a point to involve herself in decisions related to bringing together tools and services that enhance the roles of both operations in the organization. Typical Knowledge Services activities include:
"EOS product flexibility, in particular the ability to display listings that are not in standard MARC format, is one of the companies' strengths," according to Haddox.
"To be able to include a wide variety of unstructured or non-traditional materials in its library management system database is clearly the capability - for special librarians - that drives the success of Knowledge Services, regardless of the type of organization with which the special library is affiliated," states Guy St. Clair, ex-SLA president and current consultant to the United States National Commission on Libraries and Information Science. "This is where Knowledge Services kicks in for EOS International clients, who use EOS solutions to provide access to materials that need to be indexed and searched, but which do not fit "comfortably," one might say, in traditional bibliographic databases."
EOS International is a leading global library information management software and services provider with a client base of over 3,000 special libraries. A client-driven company nominated for a Computerworld Smithsonian award, EOS library automation software products (EOS.Web Express, EOS.Web Enterprise, EOS Q-Series, EOS GLAS, and hosted, EOS e-Library Services) serve the stringent knowledge and content management needs of corporate, legal, medical, government and special libraries of all sizes. EOS International can be found online at www.eosintl.com.