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Endeavor's European libraries relay goals to deliver optimal services to an advanced generation of end-users

Press Release: [May 12, 2004]

Copyright (c) 2004

Abstract: Preparation for a digital age with demands for a higher level of user demands than ever before was the key topic of discussion when Endeavor Information Systems met with the newly created Endeavor European Library Advisory Board. A selected group of library professionals who represent many areas of academic and research libraries, the EELAB provides input for country and continent-specific strategies for Endeavor''s advanced technology library systems.


DES PLAINES, ILLINOIS, May 12, 2004: Preparation for a digital age with demands for a higher level of user demands than ever before was the key topic of discussion when Endeavor Information Systems met with the newly created Endeavor European Library Advisory Board (EELAB). A selected group of library professionals who represent many areas of academic and research libraries, the EELAB provides input for country and continent-specific strategies for Endeavor's advanced technology library systems.

The inaugural EELAB meeting was a forum for Endeavor management teams to meet with established customers who are well versed in Endeavor technology and active in identifying trends in libraries in the United Kingdom and Europe.

“The discussion was very valuable in identifying important issues affecting higher education and national libraries,” said Sheila Cannell, Director of Library Services for The University of Edinburgh. “The members of the Board were pleased to see that Endeavor is listening to our concerns about how we can best serve our users in this time of great change, when technology and user expectations are moving very fast.”

“The EELAB discussion reinforced that users are now more independent and want to find information on their own — whether in an ILS or via digital library software,” said Julie Wright, Endeavor European Customer Relations Manager. “European libraries are increasingly leaders in offering self-check services, 24x7 hours and true patron empowerment opportunities. Aligning with this trend, library users want personalized services and always available access to information to best accommodate their study patterns and ongoing research needs.”

“The EELAB discussion identified several trends in library needs,” said Sara Randall, Endeavor Director of Product Strategy. “Libraries want to be ready to anticipate the changes in information organization. In the new digital age, libraries are training staff to adapt from print information lines of thought to creativity in organizing digital information. Librarians are thinking about managing and presenting the next evolution of information dissemination, whether that be blogs, recorded web conferences, or another technology that has not yet hit the mainstream.”

“Meeting with our customers in this intimate setting reinforces our anticipation of the next wave of library end-user needs and assists us in identifying possible software solutions to assist academic and research libraries to best serve their users,” said Don Muccino, Endeavor Chief Operating Officer. “Endeavor appreciates the feedback of our Endeavor European Advisory Board and looks forward to this continued collaboration with our customers.”

About the Endeavor European Library Advisory BoardFirst announced in December 2003, the EELAB members share their experiences in leading libraries that serve a diverse end-user customer group. The EELAB group represents all divisions of libraries. The members represent diverse institutions, including:

  • LIBRIS, the Royal Library of Sweden (Sweden)
  • National Library of Finland (Finland)
  • University of Edinburgh (Scotland)
  • University of Kent, Canterbury (England)
  • University of Hertfordshire (England)
  • University of Wales-Cardiff (Wales)

Endeavor systems are currently selected by academic and research libraries in eight European countries.

About Endeavor Information Systems

Endeavor Information Systems, based in Des Plaines, IL, was founded in September 1994. A wholly owned subsidiary of Elsevier, Endeavor offers a complete line of library solutions for traditional and digital collections. Visit Endeavor at www.endinfosys.com for more information about Voyager, ENCompass or LinkFinderPlus.

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Publication Year:2004
Type of Material:Press Release
Language English
Issue:May 12, 2004
Company: Endeavor Information Systems, Inc.
Record Number:10913
Last Update:2012-12-29 14:06:47
Date Created:0000-00-00 00:00:00