INWOOD, WV-February 16, 2004 -Michael Stevens has joined The Library Corporation (TLC) as a Library Technology Consultant.
Mr. Stevens will work with TLC's staff and strategic partners to ensure that all products and services are calibrated to the service needs of contemporary libraries. His role is to inform product development with real user perspective, and his responsibilities include identification and practical evaluation of a broad range of technology components. He will also proactively work with customers to gather feedback and advice on new development.
Mr. Stevens comes to TLC after serving as the Coordinator of Technology Support at Baltimore County Public Library in Maryland for ten years. Baltimore County Public Library was ranked third among the most successful large libraries in the United States in 2003. While at the library, Mr. Stevens supervised multiple technology support departments with as many as 40 employees and a yearly automation budget of approximately $1 million.
Baltimore County Public Library uses TLC's CARL.Solution® integrated automation system. From 1998 to 1999, Mr. Stevens served as chair of the CARL Users' Group and was a presenter at several CARL Users' Group meetings.
Mr. Stevens commented: "I am excited to be changing my CARL hats. As a customer, I have always found CARL (and now TLC) to show remarkable flexibility. I'm coming on board with TLC because the company cares about the same things that their customers do. This appointment allows me to become an internal advocate in those areas that libraries are clamoring for, including e-commerce, RFID, and other customer focused services."
"We're very pleased to welcome Michael to TLC," commented TLC CEO Annette Harwood Murphy. "Michael's 20 years of experience in the library information field give him extensive understanding of the technology issues facing libraries. His promotion of the successful partnership between libraries and technology will well serve our customers."
About The Library Corporation
TLC is owned and operated by the same family that founded the company 30 years ago. The company's automation solutions include integrated automation systems built using the world's most advanced technologies, cataloging with access to millions of MARC records, acquisitions that incorporate all the necessary resources into one place, and a premier service and support team that sets the standard in the library profession.