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Infotrieve partners with Fretwell-Downing to provide new document delivery integration

Press Release: Fretwell-Downing Informatics [January 9, 2004]

Copyright (c) 2004 Fretwell-Downing Informatics

Abstract: Infotrieve, the provider of Ariel, the most widely-used Interlibrary Loan document transmission system in the world, and Fretwell-Downing, the provider of the Virtual Document eXchange (VDX) ILL Management System, have announced an agreement that will deliver seamless integration between Ariel and VDX, and will provide their customers with new Interlibrary Loan transmission technology.


Los Angeles, California and Overland Park, KS, January 9, 2004 -- Infotrieve, the provider of Ariel, the most widely-used Interlibrary Loan document transmission system in the world, and Fretwell-Downing, the provider of the Virtual Document eXchange (VDX) ILL Management System, have announced an agreement that will deliver seamless integration between Ariel and VDX, and will provide their customers with new Interlibrary Loan transmission technology.

This agreement allows Infotrieve and Fretwell-Downing's customers worldwide to use the Joint Electronic Document Delivery Software (JEDDS). The JEDDS plug-in provides the necessary middleware that integrates Ariel and VDX. With JEDDS, VDX users will be able to seamlessly access Ariel's document transmission facilities enabling integration of scanning, sending, receiving and printing of electronic documents , using either FTP or e-mail for transmission With JEDDS in place, Ariel users will be able to maximise the benefits of using VDX's market leading resource sharing functionality, which includes high level activity and performance reporting, automated, low cost ILL supplier matching system, and financial accountability controls and monitors that perform accounting and copyright control procedures. The software utilizes the Windows environment so that when a JEDDS/Ariel system is used with the VDX inter-lending system, they operate as a single system – minimizing key strokes and making workflow as efficient as possible for ILL operations.

Wes Crews, President and CEO of Infotrieve, said that the decision to integrate VDX and Ariel was simple. He said, “We are glad to work with leading resource sharing vendor Fretwell-Downing, to improve efficiencies for Libraries worldwide with advanced automation and management systems. We look forward to improving ILL capabilities for Ariel customers who have VDX.”

Fretwell-Downing's President Robin Murray also stated that VDX customers would be pleased that their interlibrary loan processes will be easier to manage. He said, “Ariel is the most widely-used document transmission system in the world and is used by many of our customers in the USA, Australasia and Europe. It is therefore very important for our VDX customers to be able to integrate their VDX operations with Ariel, to improve their service to customers and streamline their delivery procedures.”

Customers who have VDX and Ariel and would like to purchase JEDDS should call (310) 234-2089.

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Publication Year:2004
Type of Material:Press Release
Language English
Issue:January 9, 2004
Publisher:Fretwell-Downing Informatics
Place of Publication:Kansas City, MO
Company: Fretwell-Downing Informatics
Products: Virtual Document eXchange (VDX)
Subject: Product announcements
Business partnerships
Record Number:10763
Last Update:2012-12-29 14:06:47
Date Created:0000-00-00 00:00:00