(Carlsbad, CA - December 23, 2003) Market leader EOS International announces that Saudi Basic Industries Corporation (SABIC) has extended their use of EOS library automation software in order to improve access to information and to improve service to end-users.
Headquartered in Riyadh, Saudi Arabia, SABIC is a leading global petrochemical company with six strategic business units involved with fertilizers, metals, chemicals, etc.. SABIC is owned by both the Saudi government and private sector shareholders and is one of the Middle East's largest non-oil industrial companies.
"Just having an affordable, quality product isn't enough in today's market," states Tony Saadat, CEO of EOS International. "Librarians need to not only 'build a system' based on technological demands, but they also need easy and efficient access to information, in additional to quick and effective technical support in order to become a knowledge-based profit center for their organization."
EOS modular, multi-lingual, scalable solutions enhance the economic value of client information management resources. Workflow, tracking, providing access to and controlling access to information repositories would be academic exercises if they were not used to serve the research needs of patrons and to answer their question, "What does this library have, and where is it?"
"EOS is committed to maintaining long-term relationships with clients, increasing accessibility and exceeding clients' expectations," says Jeff Smith, Director of Client Services. "Extended service hours at our U.S. headquarters, combined with our European client services and on-line 24/7 SupportNet, demonstrate that the EOS Global Help Desk is the best in the industry."
EOS International is a leading global library information management software and services provider with a client base of over 5,000 special libraries. A client-driven company nominated for a Computerworld Smithsonian award, EOS library automation software products (EOS.Web(tm), EOS Q-Series(tm), EOS GLASŪ, and hosted, EOS e-Library Services(tm)) serve the stringent knowledge and content management needs of corporate, legal, medical, government and special libraries of all sizes. EOS International can be found online at www.eosintl.com.